Voice of Customer-Healthcare Cloud User Survey, Q3 2025

Description

AI Acceleration, Cloud-Native Modernization, and Edge Adoption Power Healthcare's Digital Transformation

This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and AI-driven intelligence. Hybrid, multicloud, and edge architectures continue to expand as organizations seek to improve performance, scalability, and clinical innovation while meeting stringent regulatory and security requirements.

In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.

Overall, the study highlights a sector entering a mature phase of cloud adoption-one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.

Product Code: KBEB-48

Key Findings

Growth Environment
Survey Findings-Highlights
Key Findings

Research Objectives and Methodology

Research Objectives and Methodology
Respondent Profile
Healthcare Cloud Adoption vs Other Industries
Hybrid Cloud and Edge Computing Set the Pace for Digital Transformation

Digital Transformation Strategy

Strategic Priorities for Healthcare Organizations
Evolving Landscape of Decision-Makers
Technologies Driving Digital Transformation
Data Growth Fuels Cloud Modernization
Challenges in Cloud Implementation

Cloud Infrastructure & Management

Infrastructure Adoption Patterns at the Heart of Healthcare Digital Transformation
Cloud Becomes Healthcare's Digital Core
Healthcare Accelerates AI-Driven Modernization
Healthcare Modernizes Legacy Systems through Flexible, Low-Disruption Strategies
Cloud Empowers Data-Driven, Transparent, and Sustainable Healthcare Growth
Cloud-Native Solutions Accelerate Innovation and Intelligence in Healthcare
Public Cloud Adoption Accelerates Efficiency, Scalability, and Innovation
On-Premises Models Remain Vital for Control, Security, and Operational Familiarity
Edge Computing Strengthens Real-Time, Secure, and Sustainable Healthcare Operations

Third-Party Services

Third-Party Services Will Fuel Agility and Innovation
Managed Service Providers Drive Cloud Modernization
Third-Party Services Expand Across Cloud Transformation Stages
Benefits of Engaging a Managed Cloud Services Provider
Growth Opportunities Fuel the Growth Pipeline Engine(TM)
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8(TM)
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
Legal Disclaimer