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Market Research Report

Agent Performance Optimization (APO)

Published by Global Industry Analysts, Inc. Product code 912808
Published Content info 245 Pages
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Agent Performance Optimization (APO)
Published: October 1, 2019 Content info: 245 Pages
Description

Agent Performance Optimization (APO) market worldwide is projected to grow by US$3.7 Billion, driven by a compounded growth of 15.3%. Cloud Based, one of the segments analyzed and sized in this study, displays the potential to grow at over 16.3%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$4.3 Billion by the year 2025, Cloud Based will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 13.5% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$142.8 Million to the region's size and clout in the next 5 to 6 years. Over US$117.5 Million worth of projected demand in the region will come from Rest of Europe markets. In Japan, Cloud Based will reach a market size of US$212.9 Million by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 19.7% over the next couple of years and add approximately US$911.5 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders. Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others,, Aspect Software, Inc.; Calabrio, Inc.; CallFinder; CallMiner, Inc.; Envision Telephony, Inc.; Five9, Inc.; Genesys Telecommunications Laboratories, Inc.; HigherGround, Inc.; InVision AG; NICE Ltd.; Teleopti AB; Upstream Works Software Ltd.; Verint Systems, Inc.; ZOOM International A.S.

Table of Contents
Product Code: MCP-6706

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

  • Global Competitor Market Shares
  • Agent Performance Optimization (APO) Competitor Market Share Scenario Worldwide (in %): 2019 & 2028

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

  • TABLE 1: Agent Performance Optimization (APO) Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 2: Agent Performance Optimization (APO) Global Retrospective Market Scenario in US$ Million by Region/Country: 2009-2017
  • TABLE 3: Agent Performance Optimization (APO) Market Share Shift across Key Geographies Worldwide: 2009 VS 2019 VS 2025
  • TABLE 4: Cloud Based (Type) World Market by Region/Country in US$ Million: 2018 to 2025
  • TABLE 5: Cloud Based (Type) Historic Market Analysis by Region/Country in US$ Million: 2009 to 2017
  • TABLE 6: Cloud Based (Type) Market Share Breakdown of Worldwide Sales by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 7: On Premises (Type) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025
  • TABLE 8: On Premises (Type) Historic Market Perspective by Region/Country in US$ Million: 2009 to 2017
  • TABLE 9: On Premises (Type) Market Sales Breakdown by Region/Country in Percentage: 2009 VS 2019 VS 2025
  • TABLE 10: Small & Mid-sized Businesses (Application) Global Market Estimates & Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 11: Small & Mid-sized Businesses (Application) Retrospective Demand Analysis in US$ Million by Region/Country: 2009-2017
  • TABLE 12: Small & Mid-sized Businesses (Application) Market Share Breakdown by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 13: Large Enterprises (Application) Demand Potential Worldwide in US$ Million by Region/Country: 2018-2025
  • TABLE 14: Large Enterprises (Application) Historic Sales Analysis in US$ Million by Region/Country: 2009-2017
  • TABLE 15: Large Enterprises (Application) Share Breakdown Review by Region/Country: 2009 VS 2019 VS 2025

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US Agent Performance Optimization (APO) Market Share (in %) by Company: 2019 & 2025
    • TABLE 16: United States Agent Performance Optimization (APO) Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 17: Agent Performance Optimization (APO) Market in the United States by Type: A Historic Review in US$ Million for 2009-2017
    • TABLE 18: United States Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 19: United States Agent Performance Optimization (APO) Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 20: Agent Performance Optimization (APO) Historic Demand Patterns in the United States by Application in US$ Million for 2009-2017
    • TABLE 21: Agent Performance Optimization (APO) Market Share Breakdown in the United States by Application: 2009 VS 2019 VS 2025
  • CANADA
    • TABLE 22: Canadian Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 23: Canadian Agent Performance Optimization (APO) Historic Market Review by Type in US$ Million: 2009-2017
    • TABLE 24: Agent Performance Optimization (APO) Market in Canada: Percentage Share Breakdown of Sales by Type for 2009, 2019, and 2025
    • TABLE 25: Canadian Agent Performance Optimization (APO) Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 26: Agent Performance Optimization (APO) Market in Canada: Summarization of Historic Demand Patterns in US$ Million by Application for 2009-2017
    • TABLE 27: Canadian Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • JAPAN
    • TABLE 28: Japanese Market for Agent Performance Optimization (APO): Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 29: Agent Performance Optimization (APO) Market in Japan: Historic Sales Analysis in US$ Million by Type for the Period 2009-2017
    • TABLE 30: Japanese Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 31: Japanese Demand Estimates and Forecasts for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 32: Japanese Agent Performance Optimization (APO) Market in US$ Million by Application: 2009-2017
    • TABLE 33: Agent Performance Optimization (APO) Market Share Shift in Japan by Application: 2009 VS 2019 VS 2025
  • CHINA
    • TABLE 34: Chinese Agent Performance Optimization (APO) Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 35: Agent Performance Optimization (APO) Historic Market Analysis in China in US$ Million by Type: 2009-2017
    • TABLE 36: Chinese Agent Performance Optimization (APO) Market by Type: Percentage Breakdown of Sales for 2009, 2019, and 2025
    • TABLE 37: Chinese Demand for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 38: Agent Performance Optimization (APO) Market Review in China in US$ Million by Application: 2009-2017
    • TABLE 39: Chinese Agent Performance Optimization (APO) Market Share Breakdown by Application: 2009 VS 2019 VS 2025
  • EUROPE
    • Market Facts & Figures
    • European Agent Performance Optimization (APO) Market: Competitor Market Share Scenario (in %) for 2019 & 2025
    • TABLE 40: European Agent Performance Optimization (APO) Market Demand Scenario in US$ Million by Region/Country: 2018-2025
    • TABLE 41: Agent Performance Optimization (APO) Market in Europe: A Historic Market Perspective in US$ Million by Region/Country for the Period 2009-2017
    • TABLE 42: European Agent Performance Optimization (APO) Market Share Shift by Region/Country: 2009 VS 2019 VS 2025
    • TABLE 43: European Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 44: Agent Performance Optimization (APO) Market in Europe in US$ Million by Type: A Historic Review for the Period 2009-2017
    • TABLE 45: European Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 46: European Agent Performance Optimization (APO) Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 47: Agent Performance Optimization (APO) Market in Europe: Summarization of Historic Demand in US$ Million by Application for the Period 2009-2017
    • TABLE 48: European Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • FRANCE
    • TABLE 49: Agent Performance Optimization (APO) Market in France by Type: Estimates and Projections in US$ Million for the Period 2018-2025
    • TABLE 50: French Agent Performance Optimization (APO) Historic Market Scenario in US$ Million by Type: 2009-2017
    • TABLE 51: French Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 52: Agent Performance Optimization (APO) Quantitative Demand Analysis in France in US$ Million by Application: 2018-2025
    • TABLE 53: French Agent Performance Optimization (APO) Historic Market Review in US$ Million by Application: 2009-2017
    • TABLE 54: French Agent Performance Optimization (APO) Market Share Analysis: A 17-Year Perspective by Application for 2009, 2019, and 2025
  • GERMANY
    • TABLE 55: Agent Performance Optimization (APO) Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 56: German Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Type: 2009-2017
    • TABLE 57: German Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 58: Agent Performance Optimization (APO) Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 59: German Agent Performance Optimization (APO) Market in Retrospect in US$ Million by Application: 2009-2017
    • TABLE 60: Agent Performance Optimization (APO) Market Share Distribution in Germany by Application: 2009 VS 2019 VS 2025
  • ITALY
    • TABLE 61: Italian Agent Performance Optimization (APO) Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 62: Agent Performance Optimization (APO) Historic Market Analysis in Italy in US$ Million by Type: 2009-2017
    • TABLE 63: Italian Agent Performance Optimization (APO) Market by Type: Percentage Breakdown of Sales for 2009, 2019, and 2025
    • TABLE 64: Italian Demand for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 65: Agent Performance Optimization (APO) Market Review in Italy in US$ Million by Application: 2009-2017
    • TABLE 66: Italian Agent Performance Optimization (APO) Market Share Breakdown by Application: 2009 VS 2019 VS 2025
  • UNITED KINGDOM
    • TABLE 67: United Kingdom Market for Agent Performance Optimization (APO): Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 68: Agent Performance Optimization (APO) Market in the United Kingdom: Historic Sales Analysis in US$ Million by Type for the Period 2009-2017
    • TABLE 69: United Kingdom Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 70: United Kingdom Demand Estimates and Forecasts for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 71: United Kingdom Agent Performance Optimization (APO) Market in US$ Million by Application: 2009-2017
    • TABLE 72: Agent Performance Optimization (APO) Market Share Shift in the United Kingdom by Application: 2009 VS 2019 VS 2025
  • SPAIN
    • TABLE 73: Spanish Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 74: Spanish Agent Performance Optimization (APO) Historic Market Review by Type in US$ Million: 2009-2017
    • TABLE 75: Agent Performance Optimization (APO) Market in Spain: Percentage Share Breakdown of Sales by Type for 2009, 2019, and 2025
    • TABLE 76: Spanish Agent Performance Optimization (APO) Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 77: Agent Performance Optimization (APO) Market in Spain: Summarization of Historic Demand Patterns in US$ Million by Application for 2009-2017
    • TABLE 78: Spanish Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • RUSSIA
    • TABLE 79: Russian Agent Performance Optimization (APO) Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 80: Agent Performance Optimization (APO) Market in Russia by Type: A Historic Review in US$ Million for 2009-2017
    • TABLE 81: Russian Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 82: Russian Agent Performance Optimization (APO) Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 83: Agent Performance Optimization (APO) Historic Demand Patterns in Russia by Application in US$ Million for 2009-2017
    • TABLE 84: Agent Performance Optimization (APO) Market Share Breakdown in Russia by Application: 2009 VS 2019 VS 2025
  • REST OF EUROPE
    • TABLE 85: Rest of Europe Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 86: Agent Performance Optimization (APO) Market in Rest of Europe in US$ Million by Type: A Historic Review for the Period 2009-2017
    • TABLE 87: Rest of Europe Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 88: Rest of Europe Agent Performance Optimization (APO) Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 89: Agent Performance Optimization (APO) Market in Rest of Europe: Summarization of Historic Demand in US$ Million by Application for the Period 2009-2017
    • TABLE 90: Rest of Europe Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • ASIA-PACIFIC
    • TABLE 91: Asia-Pacific Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 92: Agent Performance Optimization (APO) Market in Asia-Pacific: Historic Market Analysis in US$ Million by Region/Country for the Period 2009-2017
    • TABLE 93: Asia-Pacific Agent Performance Optimization (APO) Market Share Analysis by Region/Country: 2009 VS 2019 VS 2025
    • TABLE 94: Agent Performance Optimization (APO) Market in Asia-Pacific by Type: Estimates and Projections in US$ Million for the Period 2018-2025
    • TABLE 95: Asia-Pacific Agent Performance Optimization (APO) Historic Market Scenario in US$ Million by Type: 2009-2017
    • TABLE 96: Asia-Pacific Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 97: Agent Performance Optimization (APO) Quantitative Demand Analysis in Asia-Pacific in US$ Million by Application: 2018-2025
    • TABLE 98: Asia-Pacific Agent Performance Optimization (APO) Historic Market Review in US$ Million by Application: 2009-2017
    • TABLE 99: Asia-Pacific Agent Performance Optimization (APO) Market Share Analysis: A 17-Year Perspective by Application for 2009, 2019, and 2025
  • AUSTRALIA
    • TABLE 100: Agent Performance Optimization (APO) Market in Australia: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 101: Australian Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Type: 2009-2017
    • TABLE 102: Australian Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 103: Agent Performance Optimization (APO) Market in Australia: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 104: Australian Agent Performance Optimization (APO) Market in Retrospect in US$ Million by Application: 2009-2017
    • TABLE 105: Agent Performance Optimization (APO) Market Share Distribution in Australia by Application: 2009 VS 2019 VS 2025
  • INDIA
    • TABLE 106: Indian Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 107: Indian Agent Performance Optimization (APO) Historic Market Review by Type in US$ Million: 2009-2017
    • TABLE 108: Agent Performance Optimization (APO) Market in India: Percentage Share Breakdown of Sales by Type for 2009, 2019, and 2025
    • TABLE 109: Indian Agent Performance Optimization (APO) Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 110: Agent Performance Optimization (APO) Market in India: Summarization of Historic Demand Patterns in US$ Million by Application for 2009-2017
    • TABLE 111: Indian Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • SOUTH KOREA
    • TABLE 112: Agent Performance Optimization (APO) Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 113: South Korean Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Type: 2009-2017
    • TABLE 114: Agent Performance Optimization (APO) Market Share Distribution in South Korea by Type: 2009 VS 2019 VS 2025
    • TABLE 115: Agent Performance Optimization (APO) Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Application for the Period 2018-2025
    • TABLE 116: South Korean Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Application: 2009-2017
    • TABLE 117: Agent Performance Optimization (APO) Market Share Distribution in South Korea by Application: 2009 VS 2019 VS 2025
  • REST OF ASIA-PACIFIC
    • TABLE 118: Rest of Asia-Pacific Market for Agent Performance Optimization (APO): Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 119: Agent Performance Optimization (APO) Market in Rest of Asia-Pacific: Historic Sales Analysis in US$ Million by Type for the Period 2009-2017
    • TABLE 120: Rest of Asia-Pacific Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 121: Rest of Asia-Pacific Demand Estimates and Forecasts for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 122: Rest of Asia-Pacific Agent Performance Optimization (APO) Market in US$ Million by Application: 2009-2017
    • TABLE 123: Agent Performance Optimization (APO) Market Share Shift in Rest of Asia-Pacific by Application: 2009 VS 2019 VS 2025
  • LATIN AMERICA
    • TABLE 124: Latin American Agent Performance Optimization (APO) Market Trends by Region/Country in US$ Million: 2018-2025
    • TABLE 125: Agent Performance Optimization (APO) Market in Latin America in US$ Million by Region/Country: A Historic Perspective for the Period 2009-2017
    • TABLE 126: Latin American Agent Performance Optimization (APO) Market Percentage Breakdown of Sales by Region/Country: 2009, 2019, and 2025
    • TABLE 127: Latin American Agent Performance Optimization (APO) Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 128: Agent Performance Optimization (APO) Historic Market Analysis in Latin America in US$ Million by Type: 2009-2017
    • TABLE 129: Latin American Agent Performance Optimization (APO) Market by Type: Percentage Breakdown of Sales for 2009, 2019, and 2025
    • TABLE 130: Latin American Demand for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 131: Agent Performance Optimization (APO) Market Review in Latin America in US$ Million by Application: 2009-2017
    • TABLE 132: Latin American Agent Performance Optimization (APO) Market Share Breakdown by Application: 2009 VS 2019 VS 2025
  • ARGENTINA
    • TABLE 133: Argentinean Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 134: Agent Performance Optimization (APO) Market in Argentina in US$ Million by Type: A Historic Review for the Period 2009-2017
    • TABLE 135: Argentinean Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 136: Argentinean Agent Performance Optimization (APO) Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 137: Agent Performance Optimization (APO) Market in Argentina: Summarization of Historic Demand in US$ Million by Application for the Period 2009-2017
    • TABLE 138: Argentinean Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • BRAZIL
    • TABLE 139: Agent Performance Optimization (APO) Market in Brazil by Type: Estimates and Projections in US$ Million for the Period 2018-2025
    • TABLE 140: Brazilian Agent Performance Optimization (APO) Historic Market Scenario in US$ Million by Type: 2009-2017
    • TABLE 141: Brazilian Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 142: Agent Performance Optimization (APO) Quantitative Demand Analysis in Brazil in US$ Million by Application: 2018-2025
    • TABLE 143: Brazilian Agent Performance Optimization (APO) Historic Market Review in US$ Million by Application: 2009-2017
    • TABLE 144: Brazilian Agent Performance Optimization (APO) Market Share Analysis: A 17-Year Perspective by Application for 2009, 2019, and 2025
  • MEXICO
    • TABLE 145: Agent Performance Optimization (APO) Market in Mexico: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 146: Mexican Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Type: 2009-2017
    • TABLE 147: Mexican Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 148: Agent Performance Optimization (APO) Market in Mexico: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 149: Mexican Agent Performance Optimization (APO) Market in Retrospect in US$ Million by Application: 2009-2017
    • TABLE 150: Agent Performance Optimization (APO) Market Share Distribution in Mexico by Application: 2009 VS 2019 VS 2025
  • REST OF LATIN AMERICA
    • TABLE 151: Rest of Latin America Agent Performance Optimization (APO) Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 152: Agent Performance Optimization (APO) Market in Rest of Latin America by Type: A Historic Review in US$ Million for 2009-2017
    • TABLE 153: Rest of Latin America Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 154: Rest of Latin America Agent Performance Optimization (APO) Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 155: Agent Performance Optimization (APO) Historic Demand Patterns in Rest of Latin America by Application in US$ Million for 2009-2017
    • TABLE 156: Agent Performance Optimization (APO) Market Share Breakdown in Rest of Latin America by Application: 2009 VS 2019 VS 2025
  • MIDDLE EAST
    • TABLE 157: The Middle East Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 158: Agent Performance Optimization (APO) Market in the Middle East by Region/Country in US$ Million: 2009-2017
    • TABLE 159: The Middle East Agent Performance Optimization (APO) Market Share Breakdown by Region/Country: 2009, 2019, and 2025
    • TABLE 160: The Middle East Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 161: The Middle East Agent Performance Optimization (APO) Historic Market by Type in US$ Million: 2009-2017
    • TABLE 162: Agent Performance Optimization (APO) Market in the Middle East: Percentage Share Breakdown of Sales by Type for 2009, 2019, and 2025
    • TABLE 163: The Middle East Agent Performance Optimization (APO) Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 164: Agent Performance Optimization (APO) Market in the Middle East: Summarization of Historic Demand Patterns in US$ Million by Application for 2009-2017
    • TABLE 165: The Middle East Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • IRAN
    • TABLE 166: Iranian Market for Agent Performance Optimization (APO): Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 167: Agent Performance Optimization (APO) Market in Iran: Historic Sales Analysis in US$ Million by Type for the Period 2009-2017
    • TABLE 168: Iranian Agent Performance Optimization (APO) Market Share Analysis by Type: 2009 VS 2019 VS 2025
    • TABLE 169: Iranian Demand Estimates and Forecasts for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 170: Iranian Agent Performance Optimization (APO) Market in US$ Million by Application: 2009-2017
    • TABLE 171: Agent Performance Optimization (APO) Market Share Shift in Iran by Application: 2009 VS 2019 VS 2025
  • ISRAEL
    • TABLE 172: Israeli Agent Performance Optimization (APO) Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 173: Agent Performance Optimization (APO) Market in Israel in US$ Million by Type: A Historic Review for the Period 2009-2017
    • TABLE 174: Israeli Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 175: Israeli Agent Performance Optimization (APO) Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 176: Agent Performance Optimization (APO) Market in Israel: Summarization of Historic Demand in US$ Million by Application for the Period 2009-2017
    • TABLE 177: Israeli Agent Performance Optimization (APO) Market Share Analysis by Application: 2009 VS 2019 VS 2025
  • SAUDI ARABIA
    • TABLE 178: Saudi Arabian Agent Performance Optimization (APO) Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 179: Agent Performance Optimization (APO) Historic Market Analysis in Saudi Arabia in US$ Million by Type: 2009-2017
    • TABLE 180: Saudi Arabian Agent Performance Optimization (APO) Market by Type: Percentage Breakdown of Sales for 2009, 2019, and 2025
    • TABLE 181: Saudi Arabian Demand for Agent Performance Optimization (APO) in US$ Million by Application: 2018 to 2025
    • TABLE 182: Agent Performance Optimization (APO) Market Review in Saudi Arabia in US$ Million by Application: 2009-2017
    • TABLE 183: Saudi Arabian Agent Performance Optimization (APO) Market Share Breakdown by Application: 2009 VS 2019 VS 2025
  • UNITED ARAB EMIRATES
    • TABLE 184: Agent Performance Optimization (APO) Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 185: United Arab Emirates Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Type: 2009-2017
    • TABLE 186: Agent Performance Optimization (APO) Market Share Distribution in United Arab Emirates by Type: 2009 VS 2019 VS 2025
    • TABLE 187: Agent Performance Optimization (APO) Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Application for the Period 2018-2025
    • TABLE 188: United Arab Emirates Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Application: 2009-2017
    • TABLE 189: Agent Performance Optimization (APO) Market Share Distribution in United Arab Emirates by Application: 2009 VS 2019 VS 2025
  • REST OF MIDDLE EAST
    • TABLE 190: Agent Performance Optimization (APO) Market in Rest of Middle East: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 191: Rest of Middle East Agent Performance Optimization (APO) Historic Market Analysis in US$ Million by Type: 2009-2017
    • TABLE 192: Rest of Middle East Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 193: Agent Performance Optimization (APO) Market in Rest of Middle East: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 194: Rest of Middle East Agent Performance Optimization (APO) Market in Retrospect in US$ Million by Application: 2009-2017
    • TABLE 195: Agent Performance Optimization (APO) Market Share Distribution in Rest of Middle East by Application: 2009 VS 2019 VS 2025
  • AFRICA
    • TABLE 196: African Agent Performance Optimization (APO) Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 197: Agent Performance Optimization (APO) Market in Africa by Type: A Historic Review in US$ Million for 2009-2017
    • TABLE 198: African Agent Performance Optimization (APO) Market Share Breakdown by Type: 2009 VS 2019 VS 2025
    • TABLE 199: African Agent Performance Optimization (APO) Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 200: Agent Performance Optimization (APO) Historic Demand Patterns in Africa by Application in US$ Million for 2009-2017
    • TABLE 201: Agent Performance Optimization (APO) Market Share Breakdown in Africa by Application: 2009 VS 2019 VS 2025

IV. COMPETITION

  • ASPECT SOFTWARE, INC.
  • CALABRIO, INC.
  • CALLFINDER
  • CALLMINER, INC.
  • ENVISION TELEPHONY, INC.
  • FIVE9 , INC.
  • GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
  • HIGHERGROUND, INC.
  • INVISION AG
  • NICE
  • TELEOPTI AB
  • UPSTREAM WORKS SOFTWARE LTD.
  • VERINT SYSTEMS
  • ZOOM INTERNATIONAL A.S.

V. CURATED RESEARCH

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