Worldwide and U.S. IT Outsourcing Services Market Shares, 2022: Top 10 Worldwide and U.S. IT Outsourcers

This IDC study highlights how the landscape of IT outsourcers and managed service providers (SPs) is evolving as players are utilizing different strategies to either maintain leadership or climb the ranks to become a leader in this changing market."IDC believes that players competing in the managed cloud services market are under increasing pressure to make fundamental changes in their businesses due to a combination of changing buyer needs to build more agile businesses and greater competition from public cloud providers," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Succeeding in shifting to a managed cloud services business will require managed SPs to create a robust governance structure, incorporate an 'intelligent' multicloud management platform, build a new operating model, implement an integrated matrix in using public cloud partners, and structure the ecosystem of partners into a cohesive and integrated system."