ESG and the Impact on Trust Perceptions

This IDC Perspective explores ESG as a trust determinant in the IDC Trust Index, gauging the impact of positive and negative ESG performance on overall trust ratings and evaluating how ESG aligns with IDC's Trust Framework. The emerging class of ESG management software as a tool for ESG strategy development and reporting is highlighted as a mechanism for driving positive ESG ratings."With the potential implications on trust, and consequently business and consumer relationships, organizations need to proactively manage their ESG strategy and reporting," said Amy Cravens, research manager, Governance, Risk, and Compliance practice at IDC. "ESG management platforms can provide the structure to aggregate and organize ESG data, enabling prioritization of ESG strategies and goals."