Turning Utilities' Purpose into Outcomes for People, Prosperity and the Planet: Highlights from the IDC European Utilities Xchange 2023

This IDC Perspective outlines some topics discussed at the 11th edition of the IDC European Utilities Xchange (IDCUEX23), hosted in Vienna, Austria, on May 8 and 9, 2023. "As utilities navigate the complexities of the ongoing energy transition and strive to create a sustainable future, the pivotal role of purpose in utility companies becomes more evident than ever," said Gaia Gallotti, associate research director, IDC Energy Insights. "IDCUEX23 demonstrated that despite continued disruptions to the sector, the European utility industry has what it takes to lead the way the energy transition to a net-zero future, showcasing the innovative approaches and work companies are doing in flexibility, new business models, the metaverse, AI, and much more."