Managed Hybrid Cloud Services Buyer Needs and Requirements

This IDC Market Perspective provides insight into the value enterprises place on using private and public clouds as part of hybrid cloud engagements and as part of using managed cloud services. This document also provides a strategy for managed service providers (SPs) in creating an optimal model for hybrid cloud that can support critical customer requirements when utilizing these services."The combination of enterprises utilizing hybrid clouds to meet an array of business and IT needs as part of managed cloud services with increased competitive pressures from cloud service providers' ability to provision their own hybrid clouds is placing pressure on managed SPs to deliver an optimized hybrid cloud set of capabilities," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Optimizing opportunities with managed cloud services that support provisioning of hybrid clouds will require managed SPs to develop a value proposition that emphasizes an end-to-end, pay-as-you-go hybrid cloud service; build a delivery infrastructure for the private cloud portion of hybrid cloud by creating a private landing zone structure that provisions a pool of common private cloud infrastructure; ensure operational excellence of hybrid clouds through deployment of a business operations center and multicloud management platform; establish critical partnerships involving public cloud providers, OEMs, and colocation (hosting) providers; and enable use of key technologies and capabilities such as IoT, 5G, sovereign cloud, and edge computing as part of hybrid clouds."