IDC's Worldwide Future of Work Use Case Taxonomy, 2025

PUBLISHED: June 16, 2025

PAGES: 38 Pages

DELIVERY TIME: 1-2 business days

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Description

This IDC study explores the evolving landscape of work influenced by AI and ongoing digital transformation. It highlights the integration of AI in augmenting tasks, enhancing collaboration, and redefining workspaces. The taxonomy emphasizes the importance of skills development and organizational change management in leveraging technology for productivity and efficiency. It also addresses security, risk mitigation, and the need for new AI policies. The framework aims to guide organizations in adapting to these changes for a dynamic and intelligent work environment."Existing work-related use cases are transforming almost as fast as we can document them," says Amy Loomis, research vice president, Future of Work. "That said, the speed to enhance productivity and operational efficiency is clearly bound by investments in skills development and organizational change management. Use cases act as the contexts in which technologies are most commonly deployed - contexts that inform key business requirements and outcomes enabled by hardware and software."

Product Code: US52943525

IDC's Worldwide Future of Work Use Case Taxonomy

Future of Work Use Case Taxonomy Changes for 2025

Definitions

Future of Work
- Augmentation
  - Digital Augmentation
    - Employee-Developed Workflow
    - Enhanced Decision Support
    - AI-Enabled Development
    - Automated Scenario Modeling
    - AI-Enabled Creative Design
    - End-to-End Orchestration
  - Device-Based Augmentation
    - AI-Enabled Conferencing/Collaboration
    - Robotic Support
    - Intelligent Device Management
    - Edge-Enabled Employee Experience
    - Edge-Enabled Customer Care
    - Extended Reality Engagement
- Culture
  - Collaborative Culture
    - Redeveloping Leadership Models
    - Agile Team Practices
    - Accessible Work
    - Voice of the Employee
    - Employee Onboarding
    - Succession Planning
    - Workforce Compensation
    - Predictive Staffing
  - Digital Culture
    - Personalized Coaching
    - Continuous Professional Development
    - Performance Management
    - Employee Life-Cycle Management
    - Change Management
- Space
  - Physical Workplace
    - Intelligent Workplace Design
    - Access Management
    - Optimized Space Utilization
    - Real Estate Optimization
    - Space Business Model Expansion
  - Digital Workspace
    - Integrated Employee Communications
    - Customized Employee Resources
    - Knowledge Discovery and Sharing
    - Collaboration Workspaces
    - Unified Content Management