Unisys: Charting a Course Through Platform Modernization, Security, and the Future of Work

This IDC Perspective discusses how AI adoption has crossed a threshold. Midmarket organizations are past pilots, returns are measurable, and the conversation has shifted from whether AI delivers value to who governs this value and how. This shift is rewriting what enterprise buyers expect from managed services providers, and it is the context in which Unisys made its case at its June 2026 Global Analyst and Advisor Event.This document also examines how Unisys is responding across four solution areas. In Digital Workplace Services, the move to experience-level agreements and an AI-embedded operations dashboard addresses the activation gap between AI access and AI usage directly. In Cloud, Applications, and Infrastructure, the Unisys Intelligence Accelerator framework positions the company as an enterprise orchestrator rather than an infrastructure operator, with a delivery model built around agentic AI and proprietary automation rather than hyperscaler credentials alone. In Enterprise Computing, ClearPath Forward's cloud-native subscription model removes the capital expenditure barrier that has kept mission-critical clients on the sidelines of modernization. And across all of it, security is embedded rather than bolted on, with post-quantum cryptography readiness and risk quantification capabilities that are more advanced than Unisys' current market visibility suggests."Cloud gave organizations the infrastructure to work differently. AI is now defining what that work actually looks like," said Amy Loomis, PhD, group vice president, Future of Work, IDC. "The providers that understand both layers, and can securely govern the experience in between, are the ones employees and enterprises will rely on."