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PUBLISHER: IDC | PRODUCT CODE: 1773166
PUBLISHER: IDC | PRODUCT CODE: 1773166
Moveworks, data.World, Logik.ai, and ServiceNow Knowledge 2025 Deliver AI Platform and Market Expansion: What Does It Mean to Customers and Partners?
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PAGES: 8 Pages
DELIVERY TIME: 1-2 business days
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This IDC Market Note provides prescriptive guidance to ServiceNow customers and partners concerning the company's recently announced acquisitions of Moveworks, data.world, and Logik.ai and the announcements from Knowledge 2025. "ServiceNow continues to execute with customers and partners as the company expands its AI Platform capabilities. Technology executives continue to express a high interest in learning and deploying agentic AI capabilities, use case development, business value outcomes, and training and onboarding," stated Stephen Elliot, group vice president, IT and Cloud Operations team at IDC.
Product Code: US53648425
Executive Snapshot
In This Market Note
IDC's Point of View
- Key Announcements and Themes
- What Does It Mean for Customers and Partners?
- AI Platform Evolution
- Elevating the AI Platform to the Top of the C-Suite
- Pushing for More Automated, Proactive Tech Support and Security Management
- Technology Executive Recommendations
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- Synopsis
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