PUBLISHER: IDC | PRODUCT CODE: 1776899
PUBLISHER: IDC | PRODUCT CODE: 1776899
Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2020-2024
This IDC Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for 2020-2024."Managed SPs are under enormous pressure to both adjust their business models and find new opportunities due to a wide array of factors involving geopolitical uncertainty, tariff wars, shifting buyer patterns in procuring managed cloud services, and increased use of automation and standards," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success will require that managed SPs reassess deal making approaches, ensure proper positioning, understand shift in competitors, restructure their approach to operations, align AI across life cycle of services within managed cloud services, and implement robust governance."
Executive Snapshot
Situation Overview
- Key Market Trends
- Assessment and Benchmarking Factors
- Changing Buyer Needs and Preferences
- Strategic Managed Cloud Services Deal Trends
- Changing Deal Dynamics of Worldwide Managed Cloud Services for ITO
- TCV: Managed Cloud Services Deals Getting Smaller
- Activity: Deal Activity Highest with Smaller Deals
- Length of Deals: Five-Year Deals or Longer Capturing Vast Majority of TCV
- Changing Customer Dynamics of Worldwide Managed Cloud Services for ITO
- Industry: Broad Range of Industries Using Managed Cloud Services
- Geography: APJ and Global Deal Activity Show Highest Penetrate Rates
- Organization: Most TCV Captured with Large Firms and Public Sector
- Market Definition
- Key Terminology
- Relationship Between Traditional Outsourced-Managed Services and Managed Cloud Services
- Competitive Services Markets
Advice for Service Providers
Learn More
- Related Research
- Synopsis
