TCS' Transformative Impact on Telecom and Communication SPs Through IoT- and AI-Driven Innovation

This IDC Market Note shares an overview on how Tata Consultancy Services (TCS) is revolutionizing the telecom industry by enabling communication service providers (SPs) to become "perpetually adaptive enterprises" through AI- and IoT-driven solutions. TCS offers innovative tools such as HOBS Digital Network Operations and AI WisdomNext to address challenges like network demands, legacy infrastructure, and sustainability. These solutions enhance operational efficiency, reduce costs, and diversify revenue streams. IDC highlights TCS' strategic role in transforming communication SPs into value-centric enterprises, emphasizing platform-centric architecture, AI adoption, and sustainable practices for long-term success.