PUBLISHER: IDC | PRODUCT CODE: 1880342
PUBLISHER: IDC | PRODUCT CODE: 1880342
This IDC Market Note summarizes Salesforce's major announcements at the Dreamforce 2025 event. The report focuses on the company's launch of its Agentforce 360 platform, a new set of AI and automation capabilities, expanded data and integration features, and strategic moves to position itself as a neutral agentic AI platform for enterprises.