European Telco Diversification Beyond Connectivity and Devices in the SMB Market

This IDC Market Perspective focuses on European telcos' digital solutions propositions for SMBs, beyond connectivity and devices. These digital solutions encompass a wide range of services to address SMB customers' digital transformation, efficiency and flexibility needs, to compete successfully in the European digital economy."Telcos' success in the SMB market depends on their ability to propose digital solutions in which security, trustability, and resilience are embedded in scalable, user-friendly suites that increase customers' agility," said Daniela Rao, senior research and consulting director, IDC Telecom and UCC Global Team.