Shared Ops and Expertise: Addressing the Skills Gap Through Ecosystems

This IDC Perspective details the current approach and opportunity for shared operations and expertise, and the connection with ongoing talent/skills gaps. Within the document, we include data from IDC's most recent Industry Ecosystems and Business Networks Survey and highlight the key use cases that organizations are focusing on over the next 12 months."There is an opportunity for organizations to utilize industry ecosystem partners to enhance their operational approach and augment their expertise, knowledge, and innovation practices. This could be for talent to help fill some of the skills gaps that exist in most industries today, whether in engineering, production, supply chain, IT, operations, or customer service," says Reid Paquin, research vice president, Worldwide Industry Ecosystems and Business Networks Strategies, IDC.