Worldwide Intelligent Process Automation Software Forecast, 2023-2027

Description

This IDC study provides a forecast for the worldwide intelligent process automation (IPA) software market for 2023-2027."The IPA market in 2022 underperformed last year's forecast. The next five years promise to be disruptive as vendors rapidly integrate and utilize generative AI in their portfolios, broadening use cases and potentially transforming development. That said, buyers are more conservative and focused on demonstrable business value delivered by automation," according to Maureen Fleming, program vice president in IDC's AI and Automation Research practice. "Vendors will be challenged over the forecast to deliver differentiating capabilities supported by AI while also putting into place the planning and metrics that demonstrate value."

Product Code: US50251723

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Plan for Generative AI Disruption
Align Automation Metrics with the Metrics Used by Business and Finance

Market Forecast

System-Centric Automation
Labor-Centric Automation
Decision-Centric Automation
Business Value Engineering

Market Context

Drivers and Inhibitors
- Drivers
  - Business Value Engineering Will Narrow Automation and Process Improvement Efforts
  - Copilots Will Speed Up and Simplify Development
- Inhibitors
  - Consolidation of Individual IPA Technologies into Larger Platforms
  - Generative AI Commoditization
Significant Market Developments
Changes from Prior Forecast
- Forecast Accuracy

Market Definition

Intelligent Process Automation Software
- Business Value Engineering Software
  - Business Process Modeling Tools
  - Process Mining
  - Task Mining
  - Observability
- Decision-Centric Automation
  - Business Rules Management Software
  - Predictive Analytics Software
- Labor-Centric Automation
  - AI Automation
  - Process Automation Platforms
  - Robotic Process Automation Software
- System-Centric Process Automation
  - Event-Driven Software
    - Messaging-Oriented Middleware
    - Event Brokers
    - Event Stream Processing
  - Integration Software
    - API Management Software
    - Integration Platforms