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PUBLISHER: IMARC | PRODUCT CODE: 1298747

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PUBLISHER: IMARC | PRODUCT CODE: 1298747

Telecom Operations Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

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The global telecom operations management market size reached US$ 65.9 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 97.3 Billion by 2028, exhibiting a growth rate (CAGR) of 6.4% during 2023-2028.

Telecom operation refers to the process of managing telecom services to guarantee optimum availability and minimal disruption in telecom services. It relies on several processes, such as request fulfilment and event, incident, problem and access management, to manage services efficiently. It helps manage functions like network inventory, provisioning issues, network availability and fault management. It also assists in the management of new and renovation projects, tracking and maintaining department budgetary codes, and repairing voice and data communications equipment. At present, there is a rise in the demand for telecom operations management due to high operational costs and the complexity of telecom infrastructure across the globe.

Telecom Operations Management Market Trends:

The growing need of telecom companies to effectively and timely address customer requirements in a highly competitive environment currently represents one of the key factors driving the market. Moreover, enhancement in new technologies, such as next-generation operations support systems, business support systems, service delivery platforms, and over-the-top (OTT) platforms, is propelling the growth of the market. In addition, the increasing number of mobile internet users is propelling communication service providers to offer advanced and innovative solutions. This, coupled with the escalating demand for low-cost data and voice services, is offering lucrative growth opportunities to industry investors. Besides this, the rising adoption of telecom operations management on account of the improving infrastructure development of 5G networks is positively influencing the market around the world. Additionally, the rapid digitization of the telecommunication industry with the help of high-performing cloud platforms to engage their customers through data-driven experiences and enhanced operational efficiencies across core telecom systems is strengthening the growth of the market.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global telecom operations management market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on software type, service and deployment mode.

Breakup by Software Type:

Billing and Revenue Management

Customer and Product Management

Service Fulfillment and Assurance

Resource Inventory Management

Network Management

Service Delivery Platform

Breakup by Service:

Planning and Consulting

Operations and Maintenance

System Integration

Managed Services

Breakup by Deployment Mode:

On-premises

Cloud-based

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Company, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation (AT&T Inc.), Nokia Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson.

Key Questions Answered in This Report:

  • How has the global telecom operations management market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global telecom operations management market?
  • What are the key regional markets?
  • What is the breakup of the market based on the software type?
  • What is the breakup of the market based on the service?
  • What is the breakup of the market based on the deployment mode?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global telecom operations management market and who are the key players?
  • What is the degree of competition in the industry?
Product Code: SR112023A5318

Table of Contents

1   Preface

2   Scope and Methodology

  • 2.1  Objectives of the Study
  • 2.2  Stakeholders
  • 2.3  Data Sources
    • 2.3.1  Primary Sources
    • 2.3.2  Secondary Sources
  • 2.4  Market Estimation
    • 2.4.1  Bottom-Up Approach
    • 2.4.2  Top-Down Approach
  • 2.5  Forecasting Methodology

3   Executive Summary

4   Introduction

  • 4.1  Overview
  • 4.2  Key Industry Trends

5   Global Telecom Operations Management Market

  • 5.1  Market Overview
  • 5.2  Market Performance
  • 5.3  Impact of COVID-19
  • 5.4  Market Forecast

6   Market Breakup by Software Type

  • 6.1  Billing and Revenue Management
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2  Customer and Product Management
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3  Service Fulfillment and Assurance
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast
  • 6.4  Resource Inventory Management
    • 6.4.1 Market Trends
    • 6.4.2 Market Forecast
  • 6.5  Network Management
    • 6.5.1 Market Trends
    • 6.5.2 Market Forecast
  • 6.6  Service Delivery Platform
    • 6.6.1 Market Trends
    • 6.6.2 Market Forecast

7   Market Breakup by Service

  • 7.1  Planning and Consulting
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2  Operations and Maintenance
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3  System Integration
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast
  • 7.4  Managed Services
    • 7.4.1 Market Trends
    • 7.4.2 Market Forecast

8   Market Breakup by Deployment Mode

  • 8.1  On-premises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2  Cloud-based
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9   Market Breakup by Region

  • 9.1  North America
    • 9.1.1 United States
      • 9.1.1.1 Market Trends
      • 9.1.1.2 Market Forecast
    • 9.1.2 Canada
      • 9.1.2.1 Market Trends
      • 9.1.2.2 Market Forecast
  • 9.2  Asia-Pacific
    • 9.2.1 China
      • 9.2.1.1 Market Trends
      • 9.2.1.2 Market Forecast
    • 9.2.2 Japan
      • 9.2.2.1 Market Trends
      • 9.2.2.2 Market Forecast
    • 9.2.3 India
      • 9.2.3.1 Market Trends
      • 9.2.3.2 Market Forecast
    • 9.2.4 South Korea
      • 9.2.4.1 Market Trends
      • 9.2.4.2 Market Forecast
    • 9.2.5 Australia
      • 9.2.5.1 Market Trends
      • 9.2.5.2 Market Forecast
    • 9.2.6 Indonesia
      • 9.2.6.1 Market Trends
      • 9.2.6.2 Market Forecast
    • 9.2.7 Others
      • 9.2.7.1 Market Trends
      • 9.2.7.2 Market Forecast
  • 9.3  Europe
    • 9.3.1 Germany
      • 9.3.1.1 Market Trends
      • 9.3.1.2 Market Forecast
    • 9.3.2 France
      • 9.3.2.1 Market Trends
      • 9.3.2.2 Market Forecast
    • 9.3.3 United Kingdom
      • 9.3.3.1 Market Trends
      • 9.3.3.2 Market Forecast
    • 9.3.4 Italy
      • 9.3.4.1 Market Trends
      • 9.3.4.2 Market Forecast
    • 9.3.5 Spain
      • 9.3.5.1 Market Trends
      • 9.3.5.2 Market Forecast
    • 9.3.6 Russia
      • 9.3.6.1 Market Trends
      • 9.3.6.2 Market Forecast
    • 9.3.7 Others
      • 9.3.7.1 Market Trends
      • 9.3.7.2 Market Forecast
  • 9.4  Latin America
    • 9.4.1 Brazil
      • 9.4.1.1 Market Trends
      • 9.4.1.2 Market Forecast
    • 9.4.2 Mexico
      • 9.4.2.1 Market Trends
      • 9.4.2.2 Market Forecast
    • 9.4.3 Others
      • 9.4.3.1 Market Trends
      • 9.4.3.2 Market Forecast
  • 9.5  Middle East and Africa
    • 9.5.1 Market Trends
    • 9.5.2 Market Breakup by Country
    • 9.5.3 Market Forecast

10  SWOT Analysis

  • 10.1  Overview
  • 10.2  Strengths
  • 10.3  Weaknesses
  • 10.4  Opportunities
  • 10.5  Threats

11  Value Chain Analysis

12  Porters Five Forces Analysis

  • 12.1  Overview
  • 12.2  Bargaining Power of Buyers
  • 12.3  Bargaining Power of Suppliers
  • 12.4  Degree of Competition
  • 12.5  Threat of New Entrants
  • 12.6  Threat of Substitutes

13  Price Analysis

14  Competitive Landscape

  • 14.1  Market Structure
  • 14.2  Key Players
  • 14.3  Profiles of Key Players
    • 14.3.1  Accenture plc
      • 14.3.1.1 Company Overview
      • 14.3.1.2 Product Portfolio
      • 14.3.1.3 Financials
      • 14.3.1.4 SWOT Analysis
    • 14.3.2  Amdocs
      • 14.3.2.1 Company Overview
      • 14.3.2.2 Product Portfolio
      • 14.3.2.3 SWOT Analysis
    • 14.3.3  Cisco Systems Inc.
      • 14.3.3.1 Company Overview
      • 14.3.3.2 Product Portfolio
      • 14.3.3.3 Financials
      • 14.3.3.4 SWOT Analysis
    • 14.3.4  Comarch SA
      • 14.3.4.1 Company Overview
      • 14.3.4.2 Product Portfolio
      • 14.3.4.3 Financials
    • 14.3.5  Hewlett Packard Enterprise Company
      • 14.3.5.1 Company Overview
      • 14.3.5.2 Product Portfolio
      • 14.3.5.3 Financials
      • 14.3.5.4 SWOT Analysis
    • 14.3.6  Huawei Technologies Co. Ltd.
      • 14.3.6.1 Company Overview
      • 14.3.6.2 Product Portfolio
      • 14.3.6.3 SWOT Analysis
    • 14.3.7  International Business Machines Corporation
      • 14.3.7.1 Company Overview
      • 14.3.7.2 Product Portfolio
      • 14.3.7.3 Financials
      • 14.3.7.4 SWOT Analysis
    • 14.3.8  NEC Corporation (AT&T Inc.)
      • 14.3.8.1 Company Overview
      • 14.3.8.2 Product Portfolio
      • 14.3.8.3 Financials
      • 14.3.8.4 SWOT Analysis
    • 14.3.9  Nokia Corporation
      • 14.3.9.1 Company Overview
      • 14.3.9.2 Product Portfolio
      • 14.3.9.3 Financials
      • 14.3.9.4 SWOT Analysis
    • 14.3.10  Oracle Corporation
      • 14.3.10.1 Company Overview
      • 14.3.10.2 Product Portfolio
      • 14.3.10.3 Financials
      • 14.3.10.4 SWOT Analysis
    • 14.3.11  SAP SE
      • 14.3.11.1 Company Overview
      • 14.3.11.2 Product Portfolio
      • 14.3.11.3 Financials
      • 14.3.11.4 SWOT Analysis
    • 14.3.12  Tata Consultancy Services Limited
      • 14.3.12.1 Company Overview
      • 14.3.12.2 Product Portfolio
      • 14.3.12.3 Financials
      • 14.3.12.4 SWOT Analysis
    • 14.3.13  Telefonaktiebolaget LM Ericsson
      • 14.3.13.1 Company Overview
      • 14.3.13.2 Product Portfolio
      • 14.3.13.3 Financials
      • 14.3.13.4 SWOT Analysis
Product Code: SR112023A5318

List of Figures

  • Figure 1: Global: Telecom Operations Management Market: Major Drivers and Challenges
  • Figure 2: Global: Telecom Operations Management Market: Sales Value (in Billion US$), 2017-2022
  • Figure 3: Global: Telecom Operations Management Market Forecast: Sales Value (in Billion US$), 2023-2028
  • Figure 4: Global: Telecom Operations Management Market: Breakup by Software Type (in %), 2022
  • Figure 5: Global: Telecom Operations Management Market: Breakup by Service (in %), 2022
  • Figure 6: Global: Telecom Operations Management Market: Breakup by Deployment Mode (in %), 2022
  • Figure 7: Global: Telecom Operations Management Market: Breakup by Region (in %), 2022
  • Figure 8: Global: Telecom Operations Management (Billing and Revenue Management) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 9: Global: Telecom Operations Management (Billing and Revenue Management) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 10: Global: Telecom Operations Management (Customer and Product Management) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 11: Global: Telecom Operations Management (Customer and Product Management) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 12: Global: Telecom Operations Management (Service Fulfillment and Assurance) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 13: Global: Telecom Operations Management (Service Fulfillment and Assurance) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 14: Global: Telecom Operations Management (Resource Inventory Management) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 15: Global: Telecom Operations Management (Resource Inventory Management) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 16: Global: Telecom Operations Management (Network Management) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 17: Global: Telecom Operations Management (Network Management) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 18: Global: Telecom Operations Management (Service Delivery Platform) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 19: Global: Telecom Operations Management (Service Delivery Platform) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 20: Global: Telecom Operations Management (Planning and Consulting) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 21: Global: Telecom Operations Management (Planning and Consulting) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 22: Global: Telecom Operations Management (Operations and Maintenance) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 23: Global: Telecom Operations Management (Operations and Maintenance) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 24: Global: Telecom Operations Management (System Integration) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 25: Global: Telecom Operations Management (System Integration) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 26: Global: Telecom Operations Management (Managed Services) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 27: Global: Telecom Operations Management (Managed Services) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 28: Global: Telecom Operations Management (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 29: Global: Telecom Operations Management (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 30: Global: Telecom Operations Management (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 31: Global: Telecom Operations Management (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 32: North America: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 33: North America: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 34: United States: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 35: United States: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 36: Canada: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 37: Canada: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 38: Asia-Pacific: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 39: Asia-Pacific: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 40: China: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 41: China: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 42: Japan: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 43: Japan: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 44: India: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 45: India: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 46: South Korea: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 47: South Korea: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 48: Australia: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 49: Australia: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 50: Indonesia: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 51: Indonesia: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 52: Others: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 53: Others: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 54: Europe: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 55: Europe: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 56: Germany: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 57: Germany: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 58: France: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 59: France: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 60: United Kingdom: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 61: United Kingdom: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 62: Italy: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 63: Italy: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 64: Spain: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 65: Spain: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 66: Russia: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 67: Russia: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 68: Others: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 69: Others: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 70: Latin America: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 71: Latin America: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 72: Brazil: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 73: Brazil: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 74: Mexico: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 75: Mexico: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 76: Others: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 77: Others: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 78: Middle East and Africa: Telecom Operations Management Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 79: Middle East and Africa: Telecom Operations Management Market: Breakup by Country (in %), 2022
  • Figure 80: Middle East and Africa: Telecom Operations Management Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 81: Global: Telecom Operations Management Industry: SWOT Analysis
  • Figure 82: Global: Telecom Operations Management Industry: Value Chain Analysis
  • Figure 83: Global: Telecom Operations Management Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Telecom Operations Management Market: Key Industry Highlights, 2022 and 2028
  • Table 2: Global: Telecom Operations Management Market Forecast: Breakup by Software Type (in Million US$), 2023-2028
  • Table 3: Global: Telecom Operations Management Market Forecast: Breakup by Service (in Million US$), 2023-2028
  • Table 4: Global: Telecom Operations Management Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
  • Table 5: Global: Telecom Operations Management Market Forecast: Breakup by Region (in Million US$), 2023-2028
  • Table 6: Global: Telecom Operations Management Market: Competitive Structure
  • Table 7: Global: Telecom Operations Management Market: Key Players
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