Telecoms Operator B2B Growth Strategies: Case Studies and Analysis (Volume III: Operators in North America)

"Investment in IT services is limited for many operators in North America, but achieving sustainable B2B revenue growth will be extremely challenging without a growing IT portfolio."

This report analyses the B2B activities of 11 operators in North America. It provides information about their B2B growth strategies including details of their portfolios, performance, acquisitions, partnerships and organisational structures.

The report identifies some of the strategic options that are available to operators to drive B2B revenue growth. It also highlights ideas and lessons that other operators can take.

The profiles are based on public sources, including financial reports, press releases and investor day presentations. We have also included insights from analyst briefings and events. Where possible, the profiles have been checked for accuracy directly with operators.

Questions answered in this report:

• In which areas of the B2B market (segments, services and geographies) are telecoms operators looking for revenue growth?
• How successful have operators been in growing B2B revenue and what are the best prospects for future growth?
• How are established operators managing the decline in legacy fixed connectivity services revenue?
• What strategies are operators adopting in terms of B2B organisational structure (for example, the creation of separate IT units)?

Case studies included in this report: