PUBLISHER: TechNavio | PRODUCT CODE: 1937205
PUBLISHER: TechNavio | PRODUCT CODE: 1937205
Global Knowledge Management Software Market 2026-2030
The global knowledge management software market is forecasted to grow by USD 32064.2 mn during 2025-2030, accelerating at a CAGR of 14.3% during the forecast period. The report on the global knowledge management software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by skill development powering market growth, transforming software exhaust into organizational intelligence, growing emphasis on personalized learning.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.
| Market Scope | |
|---|---|
| Base Year | 2026 |
| End Year | 2030 |
| Series Year | 2026-2030 |
| Growth Momentum | Accelerate |
| YOY 2026 | 13.3% |
| CAGR | 14.3% |
| Incremental Value | $32064.2 mn |
Technavio's global knowledge management software market is segmented as below:
By Deployment
- On-premises
- Cloud-based
By End-User
- Large enterprises
- SMEs
By Application
- BFSI
- IT and telecom
- Healthcare and life sciences
- Retail and e-commerce
- Others
Geography
- North America
- US
- Canada
- Mexico
- APAC
- China
- India
- Japan
- South Korea
- Australia
- Indonesia
- Europe
- Germany
- UK
- France
- Italy
- The Netherlands
- Spain
- South America
- Brazil
- Argentina
- Colombia
- Middle East and Africa
- UAE
- South Africa
- Turkey
- Rest of World (ROW)
This study identifies the rising influence of data analytics in digital education as one of the prime reasons driving the global knowledge management software market growth during the next few years. Also, use of AI with knowledge management software and free versions of knowledge management software offered by companies will lead to sizable demand in the market.
The report on the global knowledge management software market covers the following areas:
- Global knowledge management software market sizing
- Global knowledge management software market forecast
- Global knowledge management software market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading global knowledge management software market vendors that include Atlassian Corp., Bloomfire Inc., COVEO, Document360 Ltd, eGain Corp., Slab Inc, GemShelf Inc., Glean Technologies Inc., Guru Technologies Inc., Helpjuice Inc., KMS Lighthouse Ltd., Microsoft Corp., Notion Labs Inc., Nuclino GmbH, Open Text Corp., Salesforce Inc., ServiceNow Inc., Stack Exchange Inc., Verint Systems Inc., Zendesk Inc.. Also, the global knowledge management software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market by Geography
- Executive Summary - Chart on Market Segmentation by Deployment
- Executive Summary - Chart on Market Segmentation by End-user
- Executive Summary - Chart on Market Segmentation by Application
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
- 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 2.2 Criticality of inputs and Factors of differentiation
- 2.3 Factors of disruption
- 2.4 Impact of drivers and challenges
3 Market Landscape
- 3.1 Market ecosystem
- 3.2 Market characteristics
- 3.3 Value chain analysis
4 Market Sizing
- 4.1 Market definition
- 4.2 Market segment analysis
- Market segments
- 4.3 Market size 2025
- 4.4 Market outlook: Forecast for 2025-2030
5 Historic Market Size
- 5.1 Global Knowledge Management Software Market 2020 - 2024
- Historic Market Size - Data Table on Global Knowledge Management Software Market 2020 - 2024 ($ million)
- 5.2 Deployment segment analysis 2020 - 2024
- Historic Market Size - Deployment Segment 2020 - 2024 ($ million)
- 5.3 End-user segment analysis 2020 - 2024
- Historic Market Size - End-user Segment 2020 - 2024 ($ million)
- 5.4 Application segment analysis 2020 - 2024
- Historic Market Size - Application Segment 2020 - 2024 ($ million)
- 5.5 Geography segment analysis 2020 - 2024
- Historic Market Size - Geography Segment 2020 - 2024 ($ million)
- 5.6 Country segment analysis 2020 - 2024
- Historic Market Size - Country Segment 2020 - 2024 ($ million)
6 Qualitative Analysis
- 6.1 The Impact of AI on Global Knowledge Management Software Market
7 Five Forces Analysis
- 7.1 Five forces summary
- Five forces analysis - Comparison between 2025 and 2030
- 7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2025 and 2030
- 7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2025 and 2030
- 7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2025 and 2030
- 7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2025 and 2030
- 7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2025 and 2030
- 7.7 Market condition
8 Market Segmentation by Deployment
- 8.1 Market segments
- 8.2 Comparison by Deployment
- 8.3 On-premises - Market size and forecast 2025-2030
- 8.4 Cloud-based - Market size and forecast 2025-2030
- 8.5 Market opportunity by Deployment
- Market opportunity by Deployment ($ million)
9 Market Segmentation by End-user
- 9.1 Market segments
- 9.2 Comparison by End-user
- 9.3 Large enterprises - Market size and forecast 2025-2030
- 9.4 SMEs - Market size and forecast 2025-2030
- 9.5 Market opportunity by End-user
- Market opportunity by End-user ($ million)
10 Market Segmentation by Application
- 10.1 Market segments
- 10.2 Comparison by Application
- 10.3 BFSI - Market size and forecast 2025-2030
- 10.4 IT and telecom - Market size and forecast 2025-2030
- 10.5 Healthcare and life sciences - Market size and forecast 2025-2030
- 10.6 Retail and e-commerce - Market size and forecast 2025-2030
- 10.7 Others - Market size and forecast 2025-2030
- 10.8 Market opportunity by Application
- Market opportunity by Application ($ million)
11 Customer Landscape
- 11.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
12 Geographic Landscape
- 12.1 Geographic segmentation
- 12.2 Geographic comparison
- 12.3 North America - Market size and forecast 2025-2030
- 12.3.1 US - Market size and forecast 2025-2030
- 12.3.2 Canada - Market size and forecast 2025-2030
- 12.3.3 Mexico - Market size and forecast 2025-2030
- 12.4 APAC - Market size and forecast 2025-2030
- 12.4.1 China - Market size and forecast 2025-2030
- 12.4.2 India - Market size and forecast 2025-2030
- 12.4.3 Japan - Market size and forecast 2025-2030
- 12.4.4 South Korea - Market size and forecast 2025-2030
- 12.4.5 Australia - Market size and forecast 2025-2030
- 12.4.6 Indonesia - Market size and forecast 2025-2030
- 12.5 Europe - Market size and forecast 2025-2030
- 12.5.1 Germany - Market size and forecast 2025-2030
- 12.5.2 UK - Market size and forecast 2025-2030
- 12.5.3 France - Market size and forecast 2025-2030
- 12.5.4 Italy - Market size and forecast 2025-2030
- 12.5.5 The Netherlands - Market size and forecast 2025-2030
- 12.5.6 Spain - Market size and forecast 2025-2030
- 12.6 South America - Market size and forecast 2025-2030
- 12.6.1 Brazil - Market size and forecast 2025-2030
- 12.6.2 Argentina - Market size and forecast 2025-2030
- 12.6.3 Colombia - Market size and forecast 2025-2030
- 12.7 Middle East and Africa - Market size and forecast 2025-2030
- 12.7.1 Saudi Arabia - Market size and forecast 2025-2030
- 12.7.2 UAE - Market size and forecast 2025-2030
- 12.7.3 South Africa - Market size and forecast 2025-2030
- 12.7.4 Israel - Market size and forecast 2025-2030
- 12.7.5 Turkey - Market size and forecast 2025-2030
- 12.8 Market opportunity by geography
- Market opportunity by geography ($ million)
- Data Tables on Market opportunity by geography ($ million)
13 Drivers, Challenges, and Opportunity
- 13.1 Market drivers
- Skill development powering market growth
- Transforming software exhaust into organizational intelligence
- Growing emphasis on personalized learning
- 13.2 Market challenges
- Operational challenges associated with knowledge management software
- Increasing adoption of open-source software
- High price of application software
- 13.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2025 and 2030
- 13.4 Market opportunities
- Rising influence of data analytics in digital education
- Use of AI with knowledge management software
- Free versions of knowledge management software offered by companies
14 Competitive Landscape
- 14.1 Overview
- 14.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 14.3 Landscape disruption
- Overview on factors of disruption
- 14.4 Industry risks
- Impact of key risks on business
15 Competitive Analysis
- 15.1 Companies profiled
- Companies covered
- 15.2 Company ranking index
- Company ranking index
- 15.3 Market positioning of companies
- Matrix on companies position and classification
- 15.4 Atlassian Corp.
- Atlassian Corp. - Overview
- Atlassian Corp. - Product / Service
- Atlassian Corp. - Key news
- Atlassian Corp. - Key offerings
- SWOT
- 15.5 Bloomfire Inc.
- Bloomfire Inc. - Overview
- Bloomfire Inc. - Product / Service
- Bloomfire Inc. - Key offerings
- SWOT
- 15.6 COVEO
- COVEO - Overview
- COVEO - Business segments
- COVEO - Key offerings
- COVEO - Segment focus
- SWOT
- 15.7 Document360 Ltd
- Document360 Ltd - Overview
- Document360 Ltd - Product / Service
- Document360 Ltd - Key offerings
- SWOT
- 15.8 eGain Corp.
- eGain Corp. - Overview
- eGain Corp. - Business segments
- eGain Corp. - Key news
- eGain Corp. - Key offerings
- eGain Corp. - Segment focus
- SWOT
- 15.9 GemShelf Inc.
- GemShelf Inc. - Overview
- GemShelf Inc. - Product / Service
- GemShelf Inc. - Key offerings
- SWOT
- 15.10 Glean Technologies Inc.
- Glean Technologies Inc. - Overview
- Glean Technologies Inc. - Product / Service
- Glean Technologies Inc. - Key offerings
- SWOT
- 15.11 KMS Lighthouse Ltd.
- KMS Lighthouse Ltd. - Overview
- KMS Lighthouse Ltd. - Product / Service
- KMS Lighthouse Ltd. - Key offerings
- SWOT
- 15.12 Microsoft Corp.
- Microsoft Corp. - Overview
- Microsoft Corp. - Business segments
- Microsoft Corp. - Key news
- Microsoft Corp. - Key offerings
- Microsoft Corp. - Segment focus
- SWOT
- 15.13 Nuclino GmbH
- Nuclino GmbH - Overview
- Nuclino GmbH - Product / Service
- Nuclino GmbH - Key offerings
- SWOT
- 15.14 Open Text Corp.
- Open Text Corp. - Overview
- Open Text Corp. - Business segments
- Open Text Corp. - Key news
- Open Text Corp. - Key offerings
- Open Text Corp. - Segment focus
- SWOT
- 15.15 Salesforce Inc.
- Salesforce Inc. - Overview
- Salesforce Inc. - Product / Service
- Salesforce Inc. - Key news
- Salesforce Inc. - Key offerings
- SWOT
- 15.16 ServiceNow Inc.
- ServiceNow Inc. - Overview
- ServiceNow Inc. - Product / Service
- ServiceNow Inc. - Key news
- ServiceNow Inc. - Key offerings
- SWOT
- 15.17 Stack Exchange Inc.
- Stack Exchange Inc. - Overview
- Stack Exchange Inc. - Product / Service
- Stack Exchange Inc. - Key offerings
- SWOT
- 15.18 Zendesk Inc.
- Zendesk Inc. - Overview
- Zendesk Inc. - Product / Service
- Zendesk Inc. - Key offerings
- SWOT
16 Appendix
- 16.1 Scope of the report
- Market definition
- Objectives
- Notes and caveats
- 16.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 16.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 16.4 Research methodology
- Research methodology
- 16.5 Data procurement
- Information sources
- 16.6 Data validation
- Data validation
- 16.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 16.8 Data synthesis
- Data synthesis
- 16.9 360 degree market analysis
- 360 degree market analysis
- 16.10 List of abbreviations
- List of abbreviations
