Service Analytics Market by Component, Business Application, Deployment, Organization Size, Industry

Description

List of Tables

[181 Pages Report] The Service Analytics Market size was estimated at USD 988.11 million in 2023 and expected to reach USD 1,100.23 million in 2024, at a CAGR 11.45% to reach USD 2,111.43 million by 2030.

Global Service Analytics Market

KEY MARKET STATISTICS
Base Year [2023]	USD 988.11 million
Estimated Year [2024]	USD 1,100.23 million
Forecast Year [2030]	USD 2,111.43 million
CAGR (%)	11.45%

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Service Analytics Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Service Analytics Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Service Analytics Market, highlighting leading vendors and their innovative profiles. These include Agile CRM Inc., Alteryx, Inc., Amazon Web Services, Inc., Aureus Analytics, BlueFletch, LLC, Cisco Systems, Inc., Collibra Belgium BV, Field Squared Inc., Google LLC by Alphabet Inc., HubSpot, Inc., International Business Machines Corporation, Metric Insights, Microsoft Corporation, Mobi by Geotab Company, Netenrich Inc., NICE Ltd., Oracle Corporation, QlikTech International A.B., Salesforce, Inc., SAP SE, SAS Institute Inc., ServiceNow, Inc., Sisense Ltd., TABLEAU SOFTWARE, LLC, and Tellius, Inc..

Market Segmentation & Coverage

This research report categorizes the Service Analytics Market to forecast the revenues and analyze trends in each of the following sub-markets:

Component
- Services
- Solution
Business Application
- Customer Service
- Field Service
- Information Technology Service
Deployment
- On-Cloud
- On-Premise
Organization Size
- Large Enterprises
- Small & Medium-Sized Enterprises
Industry
- Banking, Financial Services & Insurance
- Energy & Utilities
- Government & Defense
- Healthcare
- Manufacturing
- Retail & eCommerce
- Telecomminucation & IT
Region
- Americas
  - Argentina
  - Brazil
  - Canada
  - Mexico
  - United States
    - California
    - Florida
    - Illinois
    - New York
    - Ohio
    - Pennsylvania
    - Texas
- Asia-Pacific
  - Australia
  - China
  - India
  - Indonesia
  - Japan
  - Malaysia
  - Philippines
  - Singapore
  - South Korea
  - Taiwan
  - Thailand
  - Vietnam
- Europe, Middle East & Africa
  - Denmark
  - Egypt
  - Finland
  - France
  - Germany
  - Israel
  - Italy
  - Netherlands
  - Nigeria
  - Norway
  - Poland
  - Qatar
  - Russia
  - Saudi Arabia
  - South Africa
  - Spain
  - Sweden
  - Switzerland
  - Turkey
  - United Arab Emirates
  - United Kingdom

The report offers valuable insights on the following aspects:

1. Market Penetration: It presents comprehensive information on the market provided by key players.

2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.

3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.

4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.

5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast of the Service Analytics Market?

2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Service Analytics Market?

3. What are the technology trends and regulatory frameworks in the Service Analytics Market?

4. What is the market share of the leading vendors in the Service Analytics Market?

5. Which modes and strategic moves are suitable for entering the Service Analytics Market?

Product Code: MRR-8E22B61932F0

1. Preface

1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology

2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

4.1. Introduction
4.2. Service Analytics Market, by Region

5. Market Insights

5.1. Market Dynamics
- 5.1.1. Drivers
  - 5.1.1.1. The rapid adoption of AI and machine learning by the end users
  - 5.1.1.2. Rising demand for field service analytics in the healthcare sector
  - 5.1.1.3. Increasing demand for predictive analysis in automotive and aerospace industries
- 5.1.2. Restraints
  - 5.1.2.1. Data privacy and security concerns associated with service analytics
- 5.1.3. Opportunities
  - 5.1.3.1. Introduction of self-service analytics services for real-time communication
  - 5.1.3.2. Ongoing industrialization in emerging economies
- 5.1.4. Challenges
  - 5.1.4.1. Complex data integration with existing systems
5.2. Market Segmentation Analysis
5.3. Market Trend Analysis
5.4. Cumulative Impact of High Inflation
5.5. Porter's Five Forces Analysis
- 5.5.1. Threat of New Entrants
- 5.5.2. Threat of Substitutes
- 5.5.3. Bargaining Power of Customers
- 5.5.4. Bargaining Power of Suppliers
- 5.5.5. Industry Rivalry
5.6. Value Chain & Critical Path Analysis
5.7. Regulatory Framework

6. Service Analytics Market, by Component

6.1. Introduction
6.2. Services
6.3. Solution

7. Service Analytics Market, by Business Application

7.1. Introduction
7.2. Customer Service
7.3. Field Service
7.4. Information Technology Service

8. Service Analytics Market, by Deployment

8.1. Introduction
8.2. On-Cloud
8.3. On-Premise

9. Service Analytics Market, by Organization Size

9.1. Introduction
9.2. Large Enterprises
9.3. Small & Medium-Sized Enterprises

10. Service Analytics Market, by Industry

10.1. Introduction
10.2. Banking, Financial Services & Insurance
10.3. Energy & Utilities
10.4. Government & Defense
10.5. Healthcare
10.6. Manufacturing
10.7. Retail & eCommerce
10.8. Telecomminucation & IT

11. Americas Service Analytics Market

11.1. Introduction
11.2. Argentina
11.3. Brazil
11.4. Canada
11.5. Mexico
11.6. United States

12. Asia-Pacific Service Analytics Market

12.1. Introduction
12.2. Australia
12.3. China
12.4. India
12.5. Indonesia
12.6. Japan
12.7. Malaysia
12.8. Philippines
12.9. Singapore
12.10. South Korea
12.11. Taiwan
12.12. Thailand
12.13. Vietnam

13. Europe, Middle East & Africa Service Analytics Market

13.1. Introduction
13.2. Denmark
13.3. Egypt
13.4. Finland
13.5. France
13.6. Germany
13.7. Israel
13.8. Italy
13.9. Netherlands
13.10. Nigeria
13.11. Norway
13.12. Poland
13.13. Qatar
13.14. Russia
13.15. Saudi Arabia
13.16. South Africa
13.17. Spain
13.18. Sweden
13.19. Switzerland
13.20. Turkey
13.21. United Arab Emirates
13.22. United Kingdom

14. Competitive Landscape

14.1. FPNV Positioning Matrix
14.2. Market Share Analysis, By Key Player
14.3. Competitive Scenario Analysis, By Key Player

15. Competitive Portfolio

15.1. Key Company Profiles
- 15.1.1. Agile CRM Inc.
- 15.1.2. Alteryx, Inc.
- 15.1.3. Amazon Web Services, Inc.
- 15.1.4. Aureus Analytics
- 15.1.5. BlueFletch, LLC
- 15.1.6. Cisco Systems, Inc.
- 15.1.7. Collibra Belgium BV
- 15.1.8. Field Squared Inc.
- 15.1.9. Google LLC by Alphabet Inc.
- 15.1.10. HubSpot, Inc.
- 15.1.11. International Business Machines Corporation
- 15.1.12. Metric Insights
- 15.1.13. Microsoft Corporation
- 15.1.14. Mobi by Geotab Company
- 15.1.15. Netenrich Inc.
- 15.1.16. NICE Ltd.
- 15.1.17. Oracle Corporation
- 15.1.18. QlikTech International A.B.
- 15.1.19. Salesforce, Inc.
- 15.1.20. SAP SE
- 15.1.21. SAS Institute Inc.
- 15.1.22. ServiceNow, Inc.
- 15.1.23. Sisense Ltd.
- 15.1.24. TABLEAU SOFTWARE, LLC
- 15.1.25. Tellius, Inc.
15.2. Key Product Portfolio

16. Appendix

16.1. Discussion Guide
16.2. License & Pricing