eCommerce Payments Market: Trends, Analysis & Market Forecasts 2023-2027

Description

REPORT OVERVIEW

Juniper Research's “eCommerce Payments ” research report provides a detailed evaluation of the market, including the rise of alternative payment types, their future prospects, and barriers to future growth with online sales. In addition, this report covers market opportunities; providing strategic insights into the development of new technologies and key drivers that are important for both retailers and payments platforms. The report also positions 19 eCommerce Payments vendors in our Juniper Research Competitor Leaderboard; providing an invaluable resource for stakeholders seeking to understand the competitive landscape in the market.

The research suite also contains a detailed dataset; providing forecasts for 60 countries across a wide range of different metrics, including the number of unique purchasers, number of transactions for both digital and physical goods split by, online transactions, smartphone transactions, and tablet transactions. The suite also includes total OEM pay transaction value, annual online payment gateway revenue and total eCommerce payment revenue.

This research suite comprises of:

Market Trends & Strategies (PDF)
Competitor Leaderboard (PDF)
Data & Forecasts (PDF & Excel)
12 Months' Access to harvest Online Data Platform

Key Market Statistics

Market size in 2023:	$5.3tn
Market size in 2027:	$8.0tn
2023 to 2027 Market Growth:	51.4%

KEY FEATURES

Market Dynamics: A strategic analysis of the major drivers, challenges, and innovations shaping the adoption and development of eCommerce and eCommerce payment transactions, including the following:
- COVID-19 pandemic's impact on the eCommerce market and the ongoing influence from it.
- Future strategic direction and market outlook for eCommerce payments.
- Key drivers for eCommerce payment vendors, including increase in method of payment such as digital wallets and flexible payment options, and their impact on consumer preferences and customer loyalty, as well as focus on fraudulent transactions.

Regional Analysis: A regional-level analysis of 17 countries, spanning 8 key regions; covering the state of eCommerce, preferred payment method and legislation and regulations surrounding eCommerce. Giving readers insight into the markets with the best opportunities for eCommerce payment solutions.

Benchmark Industry Forecasts: Includes forecasts for the total number of eCommerce users, number of eCommerce transactions, total OEM pay transaction value, annual online payment gateway revenue, total eCommerce payment revenue. This data is split by remote digital and physical goods and our 8 key forecast regions and 60 countries:

North America:
- Canada, US

Latin America:
- Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay

West Europe:
- Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK

Central & East Europe:
- Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine

Far East & China:
- China, Hong Kong, Japan, South Korea

Indian Subcontinent:
- Bangladesh, India, Nepal, Pakistan

Rest of Asia Pacific:
- Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam

Africa & Middle East:
- Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates

Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 19 eCommerce Payments vendors:
- ACI Worldwide
- Adyen
- Amazon
- Block
- Checkout.com
- Dwolla
- FIS
- Fiserv
- Moneris
- Opayo
- Payline Data
- PayPal
- Paysafe
- Shopify
- Stripe
- Trustly
- Verifone
- Visa Acceptance Solutions
- WePay

KEY QUESTIONS ANSWERED

1. What will the market size of eCommerce payments be in 2027?

2. What impact will mobile wallets have on eCommerce payments?

3. Who are the leading vendors in the eCommerce payments market?

4. What impact do cross border payments make to the eCommerce space?

5. What online payment methods are vital for eCommerce payments?

COMPANIES REFERENCED

Interviewed: FIS, Visa.

Included in Juniper Research Competitor Leaderboard: ACI Worldwide, Adyen, Amazon, Block, Checkout.com, Dwolla, FIS, Fiserv, Moneris, Opayo, Payline Data, PayPal, Paysafe, Shopify, Stripe, Trustly, Verifone, Visa Acceptance Solutions, WePay.

Mentioned: 2Checkout, Affirm, Afterpay, Airbnb, Alibaba, AliExpress, Alphabet, American Banker, American Express, Americart, Anybill, APEXX Global, Apple, Araba.com, AT&T, Aura, Authorize.net, Avoca, AWA, Axerve, B2W, BAI (Bank Administration Institute), Bakkt, Bank of England, Bank of Montreal, Barclays, BigCommerce, Bill & Pay, BitPay, Bitrise, BookingLive, Builtwith, CashEdge, Cdiscount, Centerpay, Chase, CheckFree Corporation, Citi, Classy, Clear Pay, Clover, Cofidis, Coinbase, ConsenSys, Constant Contact, Credit Karma Tax, Cybersource, Dell, Dessa, Disney+, dLocal, DraftKings, Dubarry of Ireland, EasyJet, eBay, eBlox, Ecwid, Elavon, Eloquent Labs, eToro, Europcar, Eventzilla, Farfetch, Fast, FedNow, Flipkart, Flutterwave, Fnac, foxycart, FreedomPay, FreshBooks, Fubo Gaming, FutureFuel, Gitti Gidiyor, GoDaddy, GoFundMe, Goldman Sachs, GoPago, GuestPoint, Gymshark, H&M, Heinz, Hepsiburada, Hipercard, Homebase.co.uk, Huawei, Huel, Humble Bundle, Hyperwallet, IBM, iDEAL, IKEA, Infusionsoft, iZettle, JCB International Co, Ltd, JD.com, JPMorgan, Kentico, Klarna, Kount, Lazada, Lidl, Lindt, LinePay, Lyft, Magalu, Magento, M-Com, Mediamarkt, Mercado Libre, Merkle, MetaMask, Microsoft, Molson Coors, Monzo, MovoCash, MuleSoft, MX, MySQL, Naaptol, NASDAQ, Neteller, Netflix, Nets, Nexus, Nordic Capital, Oracle, Otto, PagoEfectivo, Paxos, PayEx, PayMongo, PayPal, Paystack, PayWithMyBank, PCLender, People's Bank of China, Pizza Hut, Plaid Inc, Pornhub, Priceminister, Rakuten, Rapyd, Retail Pro International, Revolut, RocketFuel Blockchain, Inc, ROLLER, Royal Bank of Canada, Sage, Salesforce, Samsung, Selecta Group, ServiceNow, Shiji Payments, Shopclues, Shopper, Sift, Signifyd, Simba, Simility, Skrill, Slalom, Snowflake, Sony, Spotify, Squarespace, Staples, Step, Stripe, Swedbank, Teamwork Commerce, Tencent, Tesla, TIDAL, Tide, TikTok, TIO Networks, TransferWise, Trendyol, Tulip, Twitch, Twitter, Unicef, Vendo Services, Venmo, Viafintech, Walmart, WeChat, Weebly, Wix, Wizway, Wizz Air, WooCommerce, WordPress, WPP, Xero, Xiaomi, Yes Bank, Yonoton, YouTube, Zalando, Zelle, ZEN.COM, Zesty.

DATA & INTERACTIVE FORECAST

Juniper Research's “eCommerce Payments ” forecast suite includes:

The eCommerce Payments forecast suite includes the following splits, providing a comprehensive coverage of this rapid paced market.

Remote Physical Goods (Smartphones, Online, Featurephones, Mobile, OEM Pay, Tablet)

Remote Digital Goods (Smartphones, Online, Featurephones, Mobile, OEM Pay, Tablet)

Metrics include the total number of users, the number of online transactions, total OEM pay transaction value, annual online payment gateway revenue, total eCommerce payment revenue.

Geographical splits: 60 countries
Number of tables: Over 106 tables
Number of datapoints: Over 48,000 datapoints

harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform, enabling clients to better understand key data trends and manipulate charts and tables; overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and receive alerts whenever your data is updated.

Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the interactive scenario tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a client's ability to both understand a particular market and to integrate their own views into the model.

FORECAST SUMMARY

Today's $5.3 trillion eCommerce market will continue to expand rapidly; driven by increased usage in developed markets, and significant adoption in emerging markets. As eCommerce continues to outperform bricks-and-mortar retail, new and evolving payment systems will enable much greater access to the eCommerce landscape; creating significant vendor opportunities.

With an increasing variety of payment options available to consumers, eCommercevendors must offer the most attractive payment methods for their customers.Given the cost and complexity of integrating a large number of payment options,merchants must strategically select which payment methods best support theirobjectives, such as BNPL (Buy Now Pay Later), to increase average order value.

eCommerce payment vendors need to offer dashboards and data visualisations totheir smaller SME customers. At present, SMEs lack access to good customeranalytics, and this data could highlight consumer purchasing behaviours, as well asproviding insights into payment method popularity and fraud. By offeringadditional services to SMEs, eCommerce payment vendors can differentiate theirportfolios in an increasingly competitive and commoditised market.

1. Market Trends & Strategies

1. Key Takeaways and Strategic Recommendations

1.1. Key Takeaways
1.2. Strategic Recommendations

2. Future Market Outlook

2.1. Introduction and Overview of the eCommerce Market
- 2.1.1. Definition within eCommerce Payments
- 2.1.2. Current Status
  - Figure 2.1: Total Transaction Volume, Digital and Physical Goods, Split by 8 Key Regions, 2022-2027
2.2. Physical and Digital Goods
- 2.2.1. Physical Goods
  - Table 2.2: Revenue & Growth of Selected eCommerce Players
  - i. Impact of COVID-19
  - ii. Impact of Inflation and Cost of Living Crisis
    - Figure 2.3: Total Transaction Volume Physical Goods (m), Split by 8 Key Regions, 2022-2027
- 2.2.2. Digital Goods
  - Figure 2.4: Total Transaction Volume for Digital Goods, Split by 8 Key Regions, 2022-2027
  - i. Impact of Inflation and Cost of Living Crisis
  - ii. Gaming
  - iii. Music
  - iv. Video
    - Figure 2.5: Share of Netflix Subscribers Worldwide, 2023
  - v. eBooks
  - vi. Adult Content
  - vii. Ticketing
2.3. Key Drivers
2.4. Key Challenges

3. Regional Analysis

3.1. Introduction
- 3.1.1. North America
  - i. US
    - Table 3.1: Amazon Revenue ($bn) 2019-2021
  - ii. Canada
- 3.1.2. Latin America
  - i. Argentina
  - ii. Brazil
- 3.1.3. West Europe
  - i. France
  - ii. Germany
  - iii. Norway
  - iv. UK
- 3.1.4. Central & East Europe
  - i. Poland
  - ii. Turkey
- 3.1.5. Far East & China
  - i. China
    - Figure 3.2: Top eCommerce Merchant Segments in China
    - Figure 3.3: eCommerce Payments Methods, Split by Value
  - ii. Japan
- 3.1.6. Indian Subcontinent
  - i. India
- 3.1.7. Rest of Asia Pacific
  - i. Australia
  - ii. Singapore
- 3.1.8. Africa & Middle East
  - i. Saudi Arabia
  - ii. South Africa

4. Alternative Payments & The Future of eCommerce Payments

4.1. The Future of eCommerce Payments
- 4.1.1. Summary and Recommendations
  - i. Enabling Cross-border Payments
  - ii. Consumer Payment Preferences
  - iii. The Growth of Omnichannel
  - iv. Technology Is a Key Driver for Innovation in Payments Space
4.2. Alternative Payment Methods
- 4.2.1. Mobile Wallets and OEM Pay
- 4.2.2. Subscription/Recurring Payments Model
- 4.2.3. Open Banking
  - Figure 4.2: Open Banking API Infrastructure
- 4.2.4. Request to Pay
- 4.2.5. Payment Request APIs
- 4.2.6. Instant Payments
- 4.2.7. Direct Carrier Billing
- 4.2.8. Cryptocurrency
- 4.2.9. BNPL (Buy Now, Pay Later)
- 4.2.10. Voice-enabled Payments
- 4.2.11. IoT
- 4.2.12. Tokenisation

2. Competitor Leaderboard

1. Competitor Leaderboard

1.1. Why Read This Report
- Table 1.1: Juniper Research Competitor Leaderboard: eCommerce Payment Vendors Included & Product Portfolio
- Figure 1.2: Juniper Research Leaderboard: eCommerce Payment Vendors
- Table 1.3: Juniper Research Leaderboard: eCommerce Payments Vendors & Positioning
- Table 1.4: Juniper Research Leaderboard Heatmap: eCommerce Payments (Part One)
- Table 1.5: Juniper Research Leaderboard Heatmap: eCommerce Payments (Part Two)
1.2. eCommerce Payments Vendor Profiles
- 1.2.1. ACI Worldwide
  - i. Corporate
    - Table 1.6: ACI Worldwide's Revenue ($ billion), 2019-2021
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.2. Adyen
  - i. Corporate
    - Table 1.7: Adyen's Revenue and Growth, (€ billion), 2019-2021
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.3. Amazon Pay
  - i. Corporate
    - Table 1.8: Amazon's Revenue, ($ million), 2019-2021
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.4. Block
  - i. Corporate
    - Table 1.9: Block's Revenue ($bn), 2021-2022
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.5. Checkout.com
  - i. Corporate
    - Table 1.10: Checkout.com's Revenue ($b) 2018-2021
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.6. Dwolla
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.1. FIS
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.2. Fiserv
  - i. Corporate
    - Table 1.11: Fiserv's Revenue ($m), 2019-2021
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.3. Moneris
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.4. Opayo
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.5. Payline Data
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.6. PayPal
  - i. Corporate
    - Table 1.12: PayPal's Revenue ($ billion), 2019-2021
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.7. Paysafe
  - i. Corporate
    - Table 1.13: Paysafe's Revenue ($ billion), 2021-2022
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.8. Shopify
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.9. Stripe
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.10. Trustly
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.11. Verifone
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.12. Visa Acceptance Solutions
  - i. Corporate
    - Table 1.14: Visa's Acceptance Highlights
  - ii. Geographical Spread
  - iii. Key Clients and Strategic Partnerships
    - Figure 1.15: Visualisation of the Use of Visa Acceptance Solutions
  - iv. High-level View of Offerings
    - Figure 1.16: Visualisation of Visa Acceptance Platform
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
- 1.2.13. WePay
  - i. Corporate
  - ii. Geographical Spread
  - iii. Key Clients & Strategic Partnerships
  - iv. High-level View of Offerings
  - v. Juniper Research's View: Key Strengths & Strategic Opportunities
1.3. Juniper Research Leaderboard Assessment Methodology
- 1.3.1. Limitations & Interpretations
  - Table 1.17: Juniper Research Competitor Leaderboard Scoring Criteria

3. Data & Forecasting

1. Market Status

1.1. Introduction and Overview of the eCommerce Market
- 1.1.1. Definition within eCommerce Payments
- 1.1.2. Current Status
1.2. Physical and Digital Goods
- 1.2.1. Physical Goods
  - Table 1.1: Revenue & Growth of Selected eCommerce Players
  - i. Impact of COVID-19
  - ii. Impact of Inflation and Cost of Living Crisis
    - Figure 1.2: Graph Displaying Total Transaction Volumes for Remote Digital Goods Between Split by 8 Key Regions, 2023-2027
- 1.2.2. Digital Goods
  - i. Impact of Inflation and Cost of Living Crisis
  - ii. Gaming
  - iii. Music
  - iv. Video
  - v. eBooks
  - vi. Adult Content
  - vii. Ticketing

2. Research Methodology

2.1. Research Methodology
- 2.1.1. Market Segmentation Approach
  - i. Digital Goods
    - Figure 2.1: Forecast Methodology - Digital Goods
  - ii. Physical Goods
    - Figure 2.2: Physical Goods, Market Forecast Methodology

3. Market Forecasts: Total Remote Payments

3.1. Forecast Overview
- 3.1.1. Payment Volumes for Digital and Physical Goods
  - Figure & Table 3.1: Total Remote Payments Transactions for Digital & Physical Goods ($m), Split by 8 Key Regions, 2022-2027
- 3.1.2. Global and Regional Transaction Size Forecasts
  - Figure & Table 3.2: Average Remote Payment Transaction Size for Digital & Physical Goods ($) Split by 8 Key Regions, 2022-2027
- 3.1.3. Global & Regional Gross Merchandise Sales Forecasts
  - Figure & Table 3.3: Global Remote Payments Market: Gross Merchandise Sales Transaction Value ($m), Split by 8 Key Regions, 2022-2027

4. Market Forecasts: Remote Payments for Digital Goods

4.1. Introduction to Digital Goods
4.2. Global & Regional User Forecasts - Digital Goods
- 4.2.1. Total Unique Users
  - Figure & Table 4.1: Unique Purchasers of Remote Digital Goods, Split by 8 Key Regions, 2022-2027
4.3. Global Regional Traffic Forecasts
- 4.3.1. Total Digital Good Remote Transactions
  - Figure & Table 4.2: Total Number of Remote Payments Transactions (m) for Digital Goods, Split by 8 Key Regions, 2023-2027
4.4. Global & Regional Transaction Value Forecasts
- 4.4.1. Average Remote Digital Goods Transaction Size
  - Figure & Table 4.3: Average Remote Digital Goods Transaction Size ($), Split by Key Regions, 2022-2027
- 4.4.2. Gross Transaction Value
  - Figure 4.4: Total Remote Gross Transaction Value for Digital Goods ($m), Split by 8 Key Regions, 2023-2027
- 4.4.3. Gateway Revenue
  - Figure & Table 4.5: Payments Gateway Revenue for Digital Goods Sales ($m), Split by 8 Key Regions, 2023-2027
4.5. OEM-Pay Digital Goods Payments
- 4.5.1. Transaction Volumes
  - Figure & Table 4.6: Total Remote Payments for Digital Goods Verified Using OEM Pay (m), Split by 8 Key Regions, 2023-2027
- 4.5.2. Transaction Values OEM Pay
  - Figure & Table 4.7: Total Remote Digital Goods Purchases Verified Using OEM Pay (m), Split by 8 Key Regions, 2022-2027

5. Market Forecasts: Remote Payments for Physical Goods

5.1. Service Users
- Figure & Table 5.1: Total Unique Purchasers of Remote Physical Goods (m), Split by 8 Key Regions, 2022-2027
5.2. Average Usage Levels
- Figure & Table 5.2: Average Number of Physical Goods Purchases per Unique User (m), Split by 8 Key Regions, 2022-2027
5.3. Total Transaction Volumes
- Figure & Table 5.3: Total Remote Purchases of Physical Goods per annum (m), Split by 8 Key Regions, 2022-2027
5.4. Average Transaction Values
- Figure & Table 5.4: Average Transaction Value, Remote Physical Goods Purchases, All Devices ($), Split by 8 Key Regions, 2023-2027
5.5. Total Transaction Values
- Figure & Table 5.5: Total Remote Physical; Goods Transaction ($m), Split by 8 Key Regions, 2022-2027
- 5.5.1. Gateway Revenue
  - Figure & Table 5.6: Payment Gateway Revenue for Physical Goods Sales ($m), Split by 8 Key Regions, 2022-2027
5.6. OEM Pay Physical Goods Payments
- 5.6.1. Transaction Volumes
  - Figure & Table 5.7: Total Remote Payments for Physical Goods Verified Using OEM Pay (m), Split by 8 Key Regions, 2022-2027
- 5.6.2. Transaction Value OEM Pay
  - Figure & Table 5.8: Total Remote Physical Goods Purchases Verified Using OEM Pay ($m), Split by 8 Key Regions, 2022-2027