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Market Research Report
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1053976

eCommerce Payments: Emerging Opportunities, Vendor Strategies & Market Forecasts 2022-2026

Published: | Juniper Research Ltd | Delivery time: 1-2 business days

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eCommerce Payments: Emerging Opportunities, Vendor Strategies & Market Forecasts 2022-2026
Published: January 17, 2022
Juniper Research Ltd
Delivery time: 1-2 business days
  • Description
  • Table of Contents

Juniper Research's new “eCommerce Payments ” report delivers insightful analysis of the evolution of eCommerce payments, including the rise of alternative payment methods, their future prospects, and barriers to growth. It provides a comprehensive study of the new developments and key trends driving this highly important market for both retailers and payments platforms. The report positions 17 eCommerce Payments vendors in our Juniper Research Competitor Leaderboard; providing an invaluable resource for stakeholders seeking to understand the competitive landscape in the market. The report also presents comprehensive market forecasts; delivering extensive insights and overall market sizing across eCommerce Payments.

This research suite includes:

  • Strategy & Trends (PDF)
  • 5-year Data & Forecasting (PDF & Excel)
  • Competitor Leaderboard (PDF)
  • 12 months' access to harvest online data platform

KEY FEATURES

  • eCommerce Market Status: Analysis of the current status of the eCommerce market and current trends, including the following elements:
    • Analysis of the key drivers in the growth of eCommerce payments, including rising mCommerce and omnichannel models.
    • Evaluation of the ongoing impact of COVID-19 on the eCommerce landscape.
  • eRetail Payments - Key Challenges: Detailed insight into eRetail payments market, including the following elements:
    • Assessment of challenges involved in the deployment of eCommerce payments with a deep dive into the applicable global regulatory framework.
    • Detailed overview of the cross-border eCommerce landscape.
  • Key Takeaways & Strategic Recommendations: Key opportunities for vendors highlighted across the eCommerce payments landscape; providing critical insight for key stakeholders.
  • Alternative Payments & the Future of eCommerce: Insightful analysis of key new technologies and approaches within alternative payments, including the use of blockchain, Open Banking and cryptocurrency.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment of 17 eCommerce payments providers, including:
    • ACI Worldwide
    • Adyen
    • Amazon
    • Block
    • Checkout.com
    • Cybersource
    • Dwolla
    • FIS
    • Fiserv
    • Payline Data
    • PayPal
    • Paysafe
    • Shopify
    • Stripe
    • Trustly
    • Verifone
    • WePay
  • Benchmark Forecasts: 5-year forecasts are provided for eCommerce payments transaction volume and value, including splits by remote payments for physical and digital goods, as well as mobile versus online and OEM pay. Data is also split by our 8 key regions and 25 countries, including:
    • Argentina
    • Australia
    • Brazil
    • Canada
    • China
    • Colombia
    • Denmark
    • France
    • Germany
    • India
    • Italy
    • Japan
    • Mexico
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Saudi Arabia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • UK
    • US

KEY QUESTIONS

  • 1. What are the regional differences in how eCommerce payments are being rolled out across the world?
  • 2. What is the post COVID-19 impact on the eCommerce payments landscape?
  • 3. Who are the leading players in the eCommerce payments market in 2022?
  • 4. What will the market size be for eCommerce payments in 2026?
  • 5. What is the role of cross-border payments in the eCommerce payments space?

COMPANIES REFERENCED

  • Case Studied: Klarna.
  • Interviewed: ACI Worldwide, Checkout.com, Cybersource, FIS, Paysafe.
  • Included in Juniper Research Innovation Index: ACI Worldwide, Adyen, Amazon, Block, Checkout.com, Cybersource, Dwolla, FIS, Fiserv, Payline Data, PayPal, Paysafe, Shopify, Stripe, Trustly, Verifone, WePay.
  • Mentioned: ACH (Automated Clearing House), Acumatica, Affirm, Afterpay, Airbnb, Alibaba, Alipay, Alltel Information Services , American Banker, Americart, Anybill, Apple, AppsFlyer, AT&T, Aurum Technology, BAI (Bank Administration Institute), Bakkt, BankWare, Barclays, Big Commerce, Bill & Pay, BitPay, Bitrise, BlackRock, Blik, Boleto, Brightpearl, Builtwith, CardinalCommerce , CashEdge, CheckFree Corporation, China UnionPay, Citi, Classy, Clover, Coinbase, Constant Contact, Credit Karma Tax, Credit Suisse, CrossView, Dell, Dessa, Dubarry, eBay, eBlox, Eloquent Labs, Eventzilla, Facebook, Farfetch, foxycart, FreshBooks, Fubo, FutureFuel, Global Payments, GoFundMe, Gojek, Google, GoPay, GuestPoint, Gymshark, H&M, HCL, Heinz, Honey, Hootsuite, Huel, Humble Bundle, Hyperwallet, IATA (International Air Transport Association), iDEAL, IKEA, Infor, Infusionsoft, Instagram, InterCept, Iowa Department of Revenue, Iowa Department of Transportation, iZettle, JCB International Co, Ltd, JPMorgan, Kentico, Konbini, Kordoba GmbH & Co, Lindt, Lyft, Magento, Mastercard, M-Com, Merger with Certegy Inc, Metavante Corporation, Microsoft, Moka, Molson Coors, Monzo, MovoCash, mpany, MySQL, Nestlé, Neteller, NetSuite, Network Intelligence Technology, New York Stock Exchange, NPCI (National Payments Corporation of India), Openbucks, Oracle, Paxos, Paydiant, PayMongo, PayPal, Payworks, PCLender, Pinterest, Pizza Hut, Plaid Inc, Qiwi, QuadPay, Quickbooks, Revolut, RocketFuel Blockchain, Inc, Salesforce, Sanchez Computer Associates, SAP, SapientNitro, Selecta Group, SEPA, Sequoia Capital, Shiji, Shopware, Simba, Simility, Skrill, Snapchat, Square, Staples, Step, Tencent Holdings, TIDAL, Tide, TikTok, Unicef, US Census Bureau, US Treasury Department's Bureau of Fiscal Service, Venmo, Verifi, Verifone, Viacash, Viafintech, Visa, Volusion, Walmart, WeChat, Wedbush Securities, West Ham United, Wish, WordPress, Workarea, Worldpay, Xero, Xoom, Yonoton, Zesty, Zip, Zuora.

DATA & INTERACTIVE FORECAST

Juniper Research's “eCommerce Payments” forecast suite includes:

  • Market data splits for 8 key global regions and 25 countries including:
    • Argentina
    • Australia
    • Brazil
    • Canada
    • China
    • Colombia
    • Denmark
    • France
    • Germany
    • India
    • Italy
    • Japan
    • Mexico
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Saudi Arabia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • UK
    • US
  • Split by the following payment types:
    • Remote Payments for Physical Goods (Smartphones, Online, Featurephones, Mobile, OEM Pay, Tablet)
    • Remote Payments for Digital Goods (Mobile versus Online and OEM Pay)
  • Access to the full set of forecast data of over 90 tables and more than 22,000 datapoints.
  • Interactive Excel Scenario tool allowing users the ability to manipulate Juniper Research's data for 8 different metrics.

Juniper Research's highly granular interactive Excels enable clients to manipulate Juniper Research's forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients' ability to both understand a particular market and to integrate their own views into the model.

Table of Contents

Market Trends & Strategies

1. Key Takeaways and Strategic Recommendations

  • 1.1 Key Takeaways
  • 1.2 Strategic Recommendations

2. eCommerce - Market Status

  • 2.1 Introduction and Overview of The eCommerce Market
    • 2.1.1 Current Status
      • Figure 2.1: Total Transaction Volume, Digital and Physical Goods, Split by 8 Key Regions, 2021-2026
    • 2.1.2 Key Drivers
      • i. The Development and Diversification of Online Commerce
        • Figure 2.2: eCommerce Activity Overview - Hootsuite
      • ii. The Rise of mCommerce
      • iii. The Shift Towards Payments Digitisation
    • 2.1.3 Physical Goods
      • Table 2.3: Revenue & Growth of Selected eCommerce Players
      • i. Impact of COVID-19
    • 2.1.4 Digital Goods
      • i. Impact of COVID-19
        • Figure 2.4: Share of Netflix Subscribers Worldwide
    • 2.1.5 Regional Analysis
      • Figure 2.5: Transaction Volumes for eCommerce (Physical and Digital Goods), 8 Key Region, 2021
      • i. China
        • Figure 2.6: Top eCommerce merchant segments in China
        • Figure 2.7: Total Transaction Values, Digital & Physical Goods ($bn), China, 2021-2026
        • Figure 2.8: eCommerce Payments Methods split by value
      • ii. US
        • Table 2.9: Amazon Revenue ($bn),
      • iii. Emerging Markets
      • iv. India

3. eRetail Payments: Key Challenges

  • 3.1 Key Challenges
    • 3.1.1 Regulatory Requirements
      • i. PSD2, SCA and 3DS2
        • Figure 3.1: Card Brand Adoption Deadlines by Geographic Region
    • 3.1.2 Fraud and Security
      • i. SRC (Secure Remote Commerce)
    • 3.1.3 Costs Associated with eCommerce Payments
    • 3.1.4 Cross-border eCommerce
      • Figure 3.2: Cross-border Payments Landscape
      • i. APIs to Use Real-time FX (Foreign Exchange)
      • ii. Technological Innovation Helping Maintain Transparency
      • iii. Direct Deposit Accounts in Other Countries
      • iv. Partnerships with Blockchain Solutions Providers

4. Alternative Payments & The Future of eCommerce Payments

  • 4.1 Alternative Payments Methods
    • 4.1.1 Mobile Wallets and OEM Pay
      • Figure 4.1: Number of Annual Global Digital Payments 2017-2022
    • 4.1.2 Subscription/Recurring Payments Model
      • Figure 4.3: Total Number of Subscriptions per annum, by Category in 2022
    • 4.1.3 Open Banking
    • 4.1.4 Request To Pay
    • 4.1.5 Instant Payments
    • 4.1.6 Payment Request APIs
    • 4.1.7 Direct Carrier Billing
    • 4.1.8 Cryptocurrency
    • 4.1.9 BNPL (Buy Now, Pay Later)
    • 4.1.10 Voice Enabled payments
    • 4.1.11 IoT
  • 4.2 The Future of eCommerce Payments
    • 4.2.1 Summary And Recommendations
      • i. Enabling Cross-border Payments
      • ii. Consumer Payment Preferences
      • iii. The Growth of Omnichannel
      • iv. Technology Is the Key Driver for Innovation in Payments Space
      • v. The Future of eCommerce Payments

Competitor Leaderboard

1. Juniper Research Competitor Leaderboard

  • 1.1 Why Read This Report
    • Table 1.1: Juniper Research Competitor Leaderboard: eCommerce Payments Vendors Included & Product Portfolio
    • Figure 1.2: Juniper Research Competitor Leaderboard - eCommerce Payments
    • Table 1.3: Juniper Research Leaderboard: eCommerce Payments Vendors & Positioning
    • Table 1.4: Juniper Research Competitor Leaderboard: eCommerce Payments - Heatmap
    • Table 1.5: Juniper Research Competitor Leaderboard Scoring Criteria

2. Vendor Profiles

  • 2.1 Vendor Profile
    • 2.1.1 ACI Worldwide
      • i. Corporate
        • Table 2.1: ACI Worldwide Revenue ($ Billion) 2016 - 2020
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.2 Adyen
      • i. Corporate
        • Table 2.2: Adyen Revenue and Growth, ($m), 2017-2020
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.3 Amazon Pay
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.4 Block
      • i. Corporate
        • Table 2.3: Block Revenue ($b), 2016 - 2020
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.5 Checkout.com
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.6 Cybersource
      • i. Corporate
        • Table 2.4: Cybersource Platform Highlights
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.7 Dwolla
      • i. Corporate
        • Table 2.5: Dwolla Funding Rounds
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.8 FIS
      • i. Corporate
        • Table 2.6: FIS Revenue ($m), 2016 - 2020
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
        • Table 2.7: Acquisition Made By FIS
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.9 Fiserv
      • i. Corporate
        • Table 2.8: Fiserv Revenue ($m), 2018 - 2021
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.10 Payline Data
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.11 PayPal
      • i. Corporate
        • Table 2.9: PayPal Revenue ($ Billion) 2016 - 2020
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.12 Paysafe
      • i. Corporate
        • Table 2.10: Paysafe Revenue ($b), 2016 - 2020
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.13 Shopify
      • i. Corporate
        • Table 2.11: Shopify Revenue ($ Billion) 2018-2021
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.14 Stripe
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.15 Trustly
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.16 Verifone
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.17 WePay
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients and Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities

Data & Forecasting

1. Market Status

  • 1.1 Introduction
  • 1.2 Physical Goods
  • 1.3 Digital Goods

2. Research Methodology

  • 2.1 Research Methodology
    • 2.1.1 Market Segmentation Approach
      • i. Digital Goods
        • Figure 2.1: Forecast Methodology - Digital Goods
      • ii. Physical Goods
        • Figure 2.2: Physical Goods, Market Forecast Methodology

3. Market Forecasts: Total Remote Payments

  • 3.1 Introduction
    • Figure & Table 3.1: Total Remote Payments Transaction for Digital & Physical Goods ($m), Split by 8 Key Regions, 2021-2026
  • 3.2 Global & Regional Transaction Size Forecasts
    • Figure & Table 3.2: Average Remote Payment Transaction Size for Digital & Physical Goods ($) Split by 8 Key Regions, 2021-2026
  • 3.3 Global & Regional Gross Merchandise Sales Forecasts
    • Figure & Table 3.3: Global Remote Payments Market: Gross Merchandise Sales Transaction Value ($m), Split by 8 Key Regions, 2021-2026

4. Market Forecasts: Remote Payments for Digital Goods

  • 4.1 Introduction
  • 4.2 Global & Regional User Forecasts - Digital Goods
    • 4.2.1 Total Unique Users
      • Figure & Table 4.1: Unique Purchasers of Remote Digital Goods, Split by 8 Key Regions, 2021-2026
  • 4.3 Global Regional Traffic Forecasts
    • 4.3.1 Average User Transactions
      • Figure & Table 4.2: Average Number of Transactions Made per Remote Payment User for Digital Goods per annum, Split by 8 Key Regions, 2021-2026
    • 4.3.2 Total Digital Goods Remote Transactions
      • Figure & Table 4.3: Total Number of Remote Payments Transactions (m) for Digital Goods Split by 8Key Regions, 2021-2026
  • 4.4 Global & Regional Transaction Value Forecasts
    • 4.4.1 Average Remote Transaction Size
      • Figure & Table 4.4: Average Remote Digital Goods Transaction Size ($), Split by Key Regions, 2021-2026
    • 4.4.2 Gross Transaction Value
      • Figure and Table 4.5: Total Remote Gross Transaction Value for Digital Goods ($m), Split by 8 Key Regions, 2021-2026
    • 4.4.3 Gateway Revenue
      • Figure & Table 4.6: Payments Gateway Revenue for Digital Goods Sales ($m), Splits by 8 Key Regions 2021-2026
  • 4.5 OEM-Pay Digital Goods Payments
    • 4.5.1 Transaction Volumes
      • Figure & Table 4.7: Total Remote Payments for Digital Goods Verified Using OEM Pay (m), Split by 8 Key Regions, 2021-2026
    • 4.5.2 Transaction Values
      • Figure & Table 4.8: Total Remote Digital Goods Purchases Verified Using OEM Pay (m), Split by 8 Key Regions, 2021-2026

5. Market Forecasts: Remote Payments for Physical Goods

  • 5.1 Service Users
    • Figure & Table 5.1: Total Unique Purchasers of Remote Physical Goods (m), Split by 8 Key Regions, 2021-2026
  • 5.2 Average Usage Levels
    • Figure & Table 5.2: Average Number of Physical Goods Purchases Per Unique User Split by 8 Key Regions, 2021-2026
  • 5.3 Total Transaction Volumes
    • Figure & Table 5.3: Total Remote Purchases of Physical Goods per annum (m), Split by 8 Key Regions 2021-2026
  • 5.4 Average Transaction Values
    • Figure & Table 5.4: Average Transaction Value, Remote Physical Goods Purchases, All Devices ($), Split by 8 Key Regions, 2021-2026
  • 5.5 Total Transaction Values
    • Figure & Table 5.5: Total Remote Physical; Goods Transaction($m), Split by 8 Key Regions, 2021-2026
    • 5.5.1 Gateway Revenue
      • Figure 5.6: Payment Gateway Revenue for Physical Goods Sales ($m), Split by 8 Key Regions, 2021-2026
  • 5.6 OEM Pay Physical Goods Payments
    • 5.6.1 Transaction Volume
      • Figure and Table 5.7: Total Remote Payments for Physical Goods Verified Using OEM Pay (m), Split by 8 Key Regions, 2021-2026
    • 5.6.2 Transaction Value
      • Figure & Table 5.8: Total Remote Physical; Goods Purchases Verified Using OEM Pay ($m), Split by 8 Key Regions, 2021-2026