Global Chronic Care Management Software Market 2025-2035

Description

List of Tables

Chronic Care Management Software Market Size, Share & Trends Analysis Report by Deployment Mode (On-Premises, and Cloud), and by End-User (Healthcare Payers, and Healthcare Providers) Forecast Period (2025-2035)

Industry Overview

Chronic care management software market is expected to grow from $5,248 million in 2024 to $19,648 million by 2035, with a CAGR of 12.8% over the forecast period (2025-2035). The growing healthcare digitization has been the major driver for the overall growth of the global chronic care management software market. The growing adoption of electronic health records (EHRs), health information exchange systems, and telemedicine technologies is contributing significantly to this growth. According to HealthIT.gov, as of 2021, approximately 4 in 5 office-based physicians (78.0%) and nearly all non-federal acute care hospitals (96.0%) had adopted at least one certified EHR. This substantial upward trend over the past decade shows a marked increase since 2016, when 96.0% of hospitals and 78.0% of physicians had adopted EHRs. This ongoing progress indicates that the market is evolving to support the continuous digitization of healthcare infrastructure.

Strategic partnerships and funding play a pivotal role in driving innovative market solutions. For instance, in January 2025, Amazon and Teladoc Health announced a joint initiative to enhance chronic condition management programs at Teladoc Health through Amazon's platform. This partnership aims to expand access to virtual healthcare for chronic illnesses by combining Amazon's vast reach with Teladoc's expertise in chronic care management. According to the World Health Organization (WHO), chronic diseases are projected to account for 73% of global deaths by 2030, underscoring the urgent need for effective management tools. In the U.S., federal support through legislative measures such as the Medicare Chronic Care Management Program is further accelerating market growth and fostering advancements in the commercialization of chronic care management software solutions.

Market Dynamics

Impact of Trade Tensions on the Chronic Care Management Software Market

Ongoing trade tensions among major global economies, the United States and China, and between the United States and the European Union, are generating serious threats for the global chronic care management software market. For instance, new U.S. tariffs on Chinese electronics and software services, ranging from 15% to 25% as reported by the U.S. International Trade Administration (2024), are driving up the cost of IT equipment and software licensing. The growing cost increases are likely to place additional strain on healthcare operational budgets. While similar tariff measures and counter-responses in the EU further complicate the seamless cross-border delivery of digital health solutions.

Cloud-based Services Fueling Market Growth

The chronic care management software market is witnessing tremendous growth with the acceptance of cloud-based services. These services provide flexibility, continuous usage, and cost savings for physicians and healthcare organizations. Through the use of cloud solutions, organizations can avoid significant capital expenditures on hardware and IT infrastructure, enabling them to manage a larger number of patients more efficiently. With evolving healthcare needs and regulatory obligations, the cloud segment will drive the market, offering flexible and compliant solutions tailored to dynamic patient care needs.

Market Segmentation

Based on the deployment mode, the market is segmented into on-premises and cloud.
Based on the end-user, the market is segmented into healthcare payers and healthcare providers.

Healthcare Provider Segment Dominates the Global Chronic Care Management Software Market

Healthcare providers represent the largest segment, driven by the increasing emphasis on patient-centered care, advancements in healthcare services, and the need to effectively manage an evolving patient population. Chronic care management allows professionals to work together for better patient outcomes, providing more convenient, efficient, and personalized care. By leveraging chronic care management software, healthcare professionals can streamline workflows, enhance patient engagement, and boost clinical results through better data integration, remote monitoring, and tailored care strategies.

Regional Outlook

The global chronic care management software market is further divided by region, including North America (the US and Canada), Europe (the UK, Germany, France, Italy, Spain, Russia, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, Australia and New Zealand, ASEAN Countries, and the Rest of Asia-Pacific), and the Rest of the World (the Middle East & Africa, and Latin America).

North America holds a Significant Share

North America holds a significant share of the global chronic care management market. The rapid adoption of digital health technology and the development of innovative strategies are likely to influence the regional market positively. This accelerated adoption of digital health tools will contribute to market growth. For instance, a report from the American Medical Association, in September 2022, highlighted a substantial increase in the use of digital health tools that facilitate remote care in the United States. The report noted that the percentage of physicians utilizing tele-visits or virtual visits rose to 80% in 2022, while the percentage of those employing remote monitoring devices increased to 30% in the same year.

Asia-Pacific Maintains a Strong Market Position

Asia-Pacific is the fastest-growing region in the chronic care management software market. This growth is driven by increasing healthcare expenditure, a rapidly aging population, and a rise in chronic diseases. Asia-Pacific nations such as China, India, Japan, and Australia are observing robust adoption of telehealth, remote patient monitoring, and cloud-based chronic care management. This speedy growth is also being fueled by government-driven digital health programs and rising demand for cost-effective and scalable healthcare solutions.

Market Players Outlook

The major companies operating in the global chronic care management software market include Epic Systems Corp., EXL Service Holdings Inc., Medecision Inc., Oracle Corp., and Veradigm Inc., among others. Market players are leveraging partnerships, collaborations, mergers, and acquisition strategies for business expansion and innovative product development to maintain their market positioning.

Recent Developments

In February 2025, GI Alliance launched a unique population health management program that includes chronic care management and Principal Care Management (PCM) for its provider network. The program provides an extra level of support between office appointments, providing personal, proactive care and advancement in communication between the patients, providers, and care teams.
In January 2025, Amazon and Teladoc Health announced a partnership that would expand Teladoc's chronic condition management programs through Amazon's platforms. The partnership aims to enhance access to virtual healthcare services for individuals with chronic illnesses by leveraging Amazon's extensive consumer reach and Teladoc's telehealth expertise.
In December 2024, HealthArc received $5 million in growth funding, led by ScOp Venture Capital, with additional participation from other investors and industry leaders. This funding will help accelerate the company's growth and enhance its already strong unified care management platform, which includes various virtual health programs such as remote patient monitoring, chronic care management, and behavioral health integration.

The Report Covers:

Market value data analysis of 2024 and forecast to 2035.
Annualized market revenues ($ million) for each market segment.
Country-wise analysis of major geographical regions.
Key companies operating in the global chronic care management software market. Based on the availability of data, information related to new products and relevant news is also available in the report.
Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
Analysis of market-entry and market expansion strategies.
Competitive strategies by identifying 'who-stands-where' in the market.

Product Code: OMR2027961

1. Report Summary

Current Industry Analysis and Growth Potential Outlook
Global Chronic Care Management Software Market Sales Analysis - Deployment Mode | End-User ($ Million)
Chronic Care Management Software Market Sales Performance of Top Countries
1.1. Research Methodology
Primary Research Approach
Secondary Research Approach
1.2. Market Snapshot

2. Market Overview and Insights

2.1. Scope of the Study
2.2. Analyst Insight & Current Market Trends
- 2.2.1. Key Chronic Care Management Software Market Trends
- 2.2.2. Market Recommendations

3. Market Determinants

3.1. Market Drivers
- 3.1.1. Drivers For the Global Chronic Care Management Software Market: Impact Analysis
3.2. Pain Points and Challenges
- 3.2.1. Restraints For Global Chronic Care Management Software Market: Impact Analysis
3.3. Market Opportunities
- 3.3.1. Opportunities For Global Chronic Care Management Software Market: Impact Analysis

4. Competitive Landscape

4.1. Competitive Dashboard - Chronic Care Management Software Market Revenue and Share by Manufacturers
Chronic Care Management Software Product Comparison Analysis
Top Market Player Ranking Matrix
4.2. Key Company Analysis
- 4.2.1. Epic Systems Corp.
  - 4.2.1.1. Overview
  - 4.2.1.2. Product Portfolio
  - 4.2.1.3. Financial Analysis (Subject to Data Availability)
  - 4.2.1.4. SWOT Analysis
  - 4.2.1.5. Business Strategy
- 4.2.2. EXL Service Holdings Inc.
  - 4.2.2.1. Overview
  - 4.2.2.2. Product Portfolio
  - 4.2.2.3. Financial Analysis (Subject to Data Availability)
  - 4.2.2.4. SWOT Analysis
  - 4.2.2.5. Business Strategy
- 4.2.3. Medecision Inc.
  - 4.2.3.1. Overview
  - 4.2.3.2. Product Portfolio
  - 4.2.3.3. Financial Analysis (Subject to Data Availability)
  - 4.2.3.4. SWOT Analysis
  - 4.2.3.5. Business Strategy
- 4.2.4. Oracle Corp.
  - 4.2.4.1. Overview
  - 4.2.4.2. Product Portfolio
  - 4.2.4.3. Financial Analysis (Subject to Data Availability)
  - 4.2.4.4. SWOT Analysis
  - 4.2.4.5. Business Strategy
- 4.2.5. Veradigm Inc.
  - 4.2.5.1. Overview
  - 4.2.5.2. Product Portfolio
  - 4.2.5.3. Financial Analysis (Subject to Data Availability)
  - 4.2.5.4. SWOT Analysis
  - 4.2.5.5. Business Strategy
4.3. Top Winning Strategies by Market Players
- 4.3.1. Merger and Acquisition
- 4.3.2. Product Launch
- 4.3.3. Partnership And Collaboration

5. Global Chronic Care Management Software Market Sales Analysis by Deployment Mode ($ Million)

5.1. On-Premises
5.2. Cloud

6. Global Chronic Care Management Software Market Sales Analysis by End-User ($ Million)

6.1. Healthcare Payers
6.2. Healthcare Providers

7. Regional Analysis

7.1. North American Chronic Care Management Software Market Sales Analysis - Deployment Mode | End-User | Country ($ Million)
Macroeconomic Factors for North America
- 7.1.1. United States
- 7.1.2. Canada
7.2. European Chronic Care Management Software Market Sales Analysis - Deployment Mode | End-User| Country ($ Million)
Macroeconomic Factors for Europe
- 7.2.1. UK
- 7.2.2. Germany
- 7.2.3. Italy
- 7.2.4. Spain
- 7.2.5. France
- 7.2.6. Russia
- 7.2.7. Rest of Europe
7.3. Asia-Pacific Chronic Care Management Software Market Sales Analysis - Deployment Mode | End-User |Application | Country ($ Million)
Macroeconomic Factors for Asia-Pacific
- 7.3.1. China
- 7.3.2. Japan
- 7.3.3. South Korea
- 7.3.4. India
- 7.3.5. Australia & New Zealand
- 7.3.6. ASEAN Countries (Thailand, Indonesia, Vietnam, Singapore, And others)
- 7.3.7. Rest of Asia-Pacific
7.4. Rest of the World Chronic Care Management Software Market Sales Analysis - Deployment Mode | End-User | Country ($ Million)
Macroeconomic Factors for the Rest of the World
- 7.4.1. Latin America
- 7.4.2. Middle East and Africa

8. Company Profiles

8.1. AdvancedMD, Inc.
- 8.1.1. Quick Facts
- 8.1.2. Company Overview
- 8.1.3. Product Portfolio
- 8.1.4. Business Strategies
8.2. AllegianceMD Software, Inc.
- 8.2.1. Quick Facts
- 8.2.2. Company Overview
- 8.2.3. Product Portfolio
- 8.2.4. Business Strategies
8.3. CareHarmony, Inc.
- 8.3.1. Quick Facts
- 8.3.2. Company Overview
- 8.3.3. Product Portfolio
- 8.3.4. Business Strategies
8.4. ChartSpan Medical Technologies, Inc.
- 8.4.1. Quick Facts
- 8.4.2. Company Overview
- 8.4.3. Product Portfolio
- 8.4.4. Business Strategies
8.5. ChronicCareIQ
- 8.5.1. Quick Facts
- 8.5.2. Company Overview
- 8.5.3. Product Portfolio
- 8.5.4. Business Strategies
8.6. Cognizant Technology Solutions Corp.
- 8.6.1. Quick Facts
- 8.6.2. Company Overview
- 8.6.3. Product Portfolio
- 8.6.4. Business Strategies
8.7. Epic Systems Corp.
- 8.7.1. Quick Facts
- 8.7.2. Company Overview
- 8.7.3. Product Portfolio
- 8.7.4. Business Strategies
8.8. EXL Service Holdings Inc.
- 8.8.1. Quick Facts
- 8.8.2. Company Overview
- 8.8.3. Product Portfolio
- 8.8.4. Business Strategies
8.9. eClinicalWorks, LLC
- 8.9.1. Quick Facts
- 8.9.2. Company Overview
- 8.9.3. Product Portfolio
- 8.9.4. Business Strategies
8.10. Greenway Health, LLC
- 8.10.1. Quick Facts
- 8.10.2. Company Overview
- 8.10.3. Product Portfolio
- 8.10.4. Business Strategies
8.11. HealthViewX
- 8.11.1. Quick Facts
- 8.11.2. Company Overview
- 8.11.3. Product Portfolio
- 8.11.4. Business Strategies
8.12. MD Revolution Inc.
- 8.12.1. Quick Facts
- 8.12.2. Company Overview
- 8.12.3. Product Portfolio
- 8.12.4. Business Strategies
8.13. Medecision Inc.
- 8.13.1. Quick Facts
- 8.13.2. Company Overview
- 8.13.3. Product Portfolio
- 8.13.4. Business Strategies
8.14. Oracle Corp.
- 8.14.1. Quick Facts
- 8.14.2. Company Overview
- 8.14.3. Product Portfolio
- 8.14.4. Business Strategies
8.15. Phamily (Jaan Health, Inc.)
- 8.15.1. Quick Facts
- 8.15.2. Company Overview
- 8.15.3. Product Portfolio
- 8.15.4. Business Strategies
8.16. Prevounce
- 8.16.1. Quick Facts
- 8.16.2. Company Overview
- 8.16.3. Product Portfolio
- 8.16.4. Business Strategies
8.17. Rimidi Inc.
- 8.17.1. Quick Facts
- 8.17.2. Company Overview
- 8.17.3. Product Portfolio
- 8.17.4. Business Strategies
8.18. Signallamp Health, Inc..
- 8.18.1. Quick Facts
- 8.18.2. Company Overview
- 8.18.3. Product Portfolio
- 8.18.4. Business Strategies
8.19. Smartlink Health Solutions, LLC
- 8.19.1. Quick Facts
- 8.19.2. Company Overview
- 8.19.3. Product Portfolio
- 8.19.4. Business Strategies
8.20. Thinkitive INC.
- 8.20.1. Quick Facts
- 8.20.2. Company Overview
- 8.20.3. Product Portfolio
- 8.20.4. Business Strategies
8.21. ThoroughCare, Inc.
- 8.21.1. Quick Facts
- 8.21.2. Company Overview
- 8.21.3. Product Portfolio
- 8.21.4. Business Strategies
8.22. TimeDoc, Inc.
- 8.22.1. Quick Facts
- 8.22.2. Company Overview
- 8.22.3. Product Portfolio
- 8.22.4. Business Strategies
8.23. Veradigm Inc.
- 8.23.1. Quick Facts
- 8.23.2. Company Overview
- 8.23.3. Product Portfolio
- 8.23.4. Business Strategies
8.24. VitalTech
- 8.24.1. Quick Facts
- 8.24.2. Company Overview
- 8.24.3. Product Portfolio
- 8.24.4. Business Strategies
8.25. WellSky Corp.
- 8.25.1. Quick Facts
- 8.25.2. Company Overview
- 8.25.3. Product Portfolio
- 8.25.4. Business Strategies
8.26. ZeOmega, Inc.
- 8.26.1. Quick Facts
- 8.26.2. Company Overview
- 8.26.3. Product Portfolio
- 8.26.4. Business Strategies