Supply Chain Management BPO Market by Product Type, End-Users, and Geography (North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa): Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2023-2030

Description

Persistence Market Research has recently published an in-depth analysis of the of the global Supply Chain Management Business Process Outsourcing (SCM BPO) market, offering a comprehensive outlook on pivotal market dynamics, growth catalysts, challenges, and emerging trends. This report furnishes valuable insights into the structure of the SCM BPO market, presenting exclusive data and statistics projecting the market's growth trajectory from 2023 to 2030.

The global supply chain management BPO market is forecast to expand at a CAGR of 8.6% and thereby increase from a value of US$27.6 Bn, in 2023 to US$49.2 Bn by the end of 2030.

Key Insights:

Supply Chain Management BPO Market Size (2023E): US$27.6 Billion

Projected Market Value (2030F): US$49.2 Billion

Global Market Growth Rate (CAGR 2023 to 2030): 8.6%

Historical Market Growth Rate (CAGR 2018 to 2022): 5.5%

Supply Chain Management BPO Market - Report Scope:

The Supply Chain Management BPO market encompasses a wide spectrum of outsourcing services catering to diverse aspects of supply chain operations, including procurement, logistics, inventory management, and demand forecasting. These services are pivotal for enhancing operational efficiency, optimizing costs, and mitigating risks across various industries such as manufacturing, retail, healthcare, and automotive. Market growth is propelled by the increasing complexity of supply chain networks, globalization of businesses, and the need for specialized expertise to navigate evolving market dynamics.

Market Growth Drivers:

The global Supply Chain Management BPO market is driven by the imperative need for organizations to focus on core competencies while entrusting non-core supply chain functions to specialized BPO service providers. Outsourcing supply chain management functions enables businesses to access specialized expertise, advanced technologies, and global best practices, thereby driving efficiency gains and cost optimization. Additionally, the growing adoption of digital technologies such as Artificial Intelligence (AI), Internet of Things (IoT), and Blockchain in supply chain management bolsters market growth by enabling real-time visibility, predictive analytics, and automation of routine tasks.

Market Restraints:

Despite significant growth prospects, the Supply Chain Management BPO market faces challenges stemming from concerns related to data security, privacy, and compliance. The outsourcing of critical supply chain functions necessitates stringent adherence to regulatory requirements and industry standards to safeguard sensitive information and intellectual property. Moreover, the dependency on third-party service providers exposes organizations to risks associated with service disruptions, quality issues, and geopolitical uncertainties, thereby necessitating robust risk mitigation strategies and contingency planning.

Market Opportunities:

The Supply Chain Management BPO market presents lucrative opportunities driven by the increasing adoption of cloud-based platforms, Software as a Service (SaaS) solutions, and advanced analytics tools for supply chain optimization. The emergence of new business models such as outcome-based pricing and risk-sharing partnerships offers innovative avenues for service providers to differentiate themselves and capture market share. Furthermore, the integration of emerging technologies such as Robotic Process Automation (RPA) and Predictive Analytics enables BPO service providers to offer value-added services such as demand sensing, supply chain forecasting, and predictive maintenance, thereby enhancing their competitive positioning in the market.

Key Questions Answered in the Report:

What are the key factors driving the growth of the Supply Chain Management BPO market?
Which industries are poised to witness significant adoption of SCM BPO services?
How are technological advancements reshaping the competitive landscape of the SCM BPO market?
Who are the leading players in the global Supply Chain Management BPO market and what strategies are they adopting to maintain their competitive edge?
What are the emerging trends and future prospects in the global SCM BPO market?

Competitive Intelligence and Business Strategy:

Leading players in the global Supply Chain Management BPO market, including GEP, HCL Technologies, Teleperformance, Accenture, Genpact, Wipro, TCS, Infosys, IBM Corporation Mphasis prioritize innovation and strategic partnerships to sustain their market leadership. These companies invest significantly in research and development to develop next-generation SCM BPO solutions that address evolving customer needs and industry challenges. Collaboration with technology providers, academia, and industry consortia enables BPO service providers to stay abreast of emerging trends and leverage cutting-edge technologies to deliver value-added services to their clients. Moreover, emphasis on service quality, customer experience, and continuous process improvement fosters long-term relationships with clients and enhances brand reputation in the highly competitive SCM BPO market.

Key Companies Profiled:
GEP
HCL Technologies
Teleperformance
Accenture
Genpact
Wipro
TCS
Infosys
IBM Corporation
Mphasis

Supply Chain Management BPO Market Research Segmentation:

The Supply Chain Management BPO market is segmented based on service type, end-user industry, and region to provide a comprehensive understanding of market dynamics and growth opportunities.

By Service Type:

Inventory Management Outsourcing

Demand Forecasting and Planning

Logistics Management Outsourcing

Risk and Compliance Outsourcing

Vendor Management Outsourcing

Order Management Outsourcing
By Outsourcing Model:
Offshoring
Nearshoring
Onshoring
By Application:
Retail & CPG
Healthcare & Lifesciences
Manufacturing
Energy & Utilities
Telecom
Others
By Region:
North America
Europe
East Asia
South Asia & Oceania
Latin America
Middle East & Africa

Product Code: PMRREP33666

1. Executive Summary

1.1. Global Supply Chain Management BPO Market Snapshot, 2023 and 2030
1.2. Market Opportunity Assessment, 2023 - 2030, US$ Mn
1.3. Key Market Trends
1.4. Future Market Projections
1.5. Premium Market Insights
1.6. Industry Developments and Key Market Events
1.7. PMR Analysis and Recommendations

2. Market Overview

2.1. Market Scope and Definition
2.2. Market Dynamics
- 2.2.1. Drivers
- 2.2.2. Restraints
- 2.2.3. Opportunity
- 2.2.4. Challenges
- 2.2.5. Key Trends
2.3. Service Type Lifecycle Analysis
2.4. Supply Chain Management BPO Market: Value Chain
- 2.4.1. List of Raw Material Supplier
- 2.4.2. List of Manufacturers
- 2.4.3. List of Distributors
- 2.4.4. List of Application
- 2.4.5. Profitability Analysis
2.5. Porter Five Force's Analysis
2.6. Geopolitical Tensions: Market Impact
2.7. Macro-Economic Factors
- 2.7.1. Global Sectorial Outlook
- 2.7.2. Global GDP Growth Outlook
- 2.7.3. Global Parent Market Overview
2.8. Forecast Factors - Relevance and Impact
2.9. Regulatory and Technology Landscape

3. Global Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

3.1. Key Highlights
- 3.1.1. Market Volume (Units) Projections
- 3.1.2. Market Size and Y-o-Y Growth
- 3.1.3. Absolute $ Opportunity
3.2. Market Size (US$ Mn) Analysis and Forecast
- 3.2.1. Historical Market Size Analysis, 2013-2016
- 3.2.2. Current Market Size Forecast, 2018-2026
3.3. Global Supply Chain Management BPO Market Outlook: Service Type
- 3.3.1. Introduction / Key Findings
- 3.3.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Service Type, 2018 - 2022
- 3.3.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
  - 3.3.3.1. Inventory Management Outsourcing
  - 3.3.3.2. Demand Forecasting and Planning
  - 3.3.3.3. Logistics Management Outsourcing
  - 3.3.3.4. Risk and Compliance Outsourcing
  - 3.3.3.5. Vendor Management Outsourcing
  - 3.3.3.6. Order Management Outsourcing
3.4. Market Attractiveness Analysis: Service Type
3.5. Global Supply Chain Management BPO Market Outlook: Outsourcing Model
- 3.5.1. Introduction / Key Findings
- 3.5.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Outsourcing Model, 2018 - 2022
- 3.5.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
  - 3.5.3.1. Offshoring
  - 3.5.3.2. Nearshoring
  - 3.5.3.3. Onshoring
3.6. Market Attractiveness Analysis: Outsourcing Model
3.7. Global Supply Chain Management BPO Market Outlook: Application
- 3.7.1. Introduction / Key Findings
- 3.7.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Application, 2018 - 2022
- 3.7.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
  - 3.7.3.1. Retail & CPG
  - 3.7.3.2. Healthcare & Lifesciences
  - 3.7.3.3. Manufacturing
  - 3.7.3.4. Energy & Utilities
  - 3.7.3.5. Telecom
  - 3.7.3.6. Others
3.8. Market Attractiveness Analysis: Application

4. Global Supply Chain Management BPO Market Outlook: Region

4.1. Key Highlights
4.2. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Region, 2018 - 2022
4.3. Current Market Size (US$ Mn) and Volume (Units) Forecast By Region, 2023 - 2030
- 4.3.1. North America
- 4.3.2. Europe
- 4.3.3. East Asia
- 4.3.4. South Asia and Oceania
- 4.3.5. Latin America
- 4.3.6. Middle East & Africa (MEA)
4.4. Market Attractiveness Analysis: Region

5. North America Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

5.1. Key Highlights
5.2. Pricing Analysis
5.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
- 5.3.1. By Country
- 5.3.2. By Service Type
- 5.3.3. By Outsourcing Model
- 5.3.4. By Application
5.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
- 5.4.1. U.S.
- 5.4.2. Canada
5.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
- 5.5.1. Inventory Management Outsourcing
- 5.5.2. Demand Forecasting and Planning
- 5.5.3. Logistics Management Outsourcing
- 5.5.4. Risk and Compliance Outsourcing
- 5.5.5. Vendor Management Outsourcing
- 5.5.6. Order Management Outsourcing
5.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
- 5.6.1. Offshoring
- 5.6.2. Nearshoring
- 5.6.3. Onshoring
5.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
- 5.7.1. Retail & CPG
- 5.7.2. Healthcare & Lifesciences
- 5.7.3. Manufacturing
- 5.7.4. Energy & Utilities
- 5.7.5. Telecom
- 5.7.6. Others
5.8. Market Attractiveness Analysis

6. Europe Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

6.1. Key Highlights
6.2. Pricing Analysis
6.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
- 6.3.1. By Country
- 6.3.2. By Service Type
- 6.3.3. By Outsourcing Model
- 6.3.4. By Application
6.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
- 6.4.1. Germany
- 6.4.2. France
- 6.4.3. U.K.
- 6.4.4. Italy
- 6.4.5. Spain
- 6.4.6. Russia
- 6.4.7. Turkiye
- 6.4.8. Rest of Europe
6.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
- 6.5.1. Inventory Management Outsourcing
- 6.5.2. Demand Forecasting and Planning
- 6.5.3. Logistics Management Outsourcing
- 6.5.4. Risk and Compliance Outsourcing
- 6.5.5. Vendor Management Outsourcing
- 6.5.6. Order Management Outsourcing
6.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
- 6.6.1. Offshoring
- 6.6.2. Nearshoring
- 6.6.3. Onshoring
6.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
- 6.7.1. Retail & CPG
- 6.7.2. Healthcare & Lifesciences
- 6.7.3. Manufacturing
- 6.7.4. Energy & Utilities
- 6.7.5. Telecom
- 6.7.6. Others
6.8. Market Attractiveness Analysis

7. East Asia Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

7.1. Key Highlights
7.2. Pricing Analysis
7.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
- 7.3.1. By Country
- 7.3.2. By Service Type
- 7.3.3. By Outsourcing Model
- 7.3.4. By Application
7.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
- 7.4.1. China
- 7.4.2. Japan
- 7.4.3. South Korea
7.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
- 7.5.1. Inventory Management Outsourcing
- 7.5.2. Demand Forecasting and Planning
- 7.5.3. Logistics Management Outsourcing
- 7.5.4. Risk and Compliance Outsourcing
- 7.5.5. Vendor Management Outsourcing
- 7.5.6. Order Management Outsourcing
7.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
- 7.6.1. Offshoring
- 7.6.2. Nearshoring
- 7.6.3. Onshoring
7.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
- 7.7.1. Retail & CPG
- 7.7.2. Healthcare & Lifesciences
- 7.7.3. Manufacturing
- 7.7.4. Energy & Utilities
- 7.7.5. Telecom
- 7.7.6. Others
7.8. Market Attractiveness Analysis

8. South Asia & Oceania Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

8.1. Key Highlights
8.2. Pricing Analysis
8.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
- 8.3.1. By Country
- 8.3.2. By Service Type
- 8.3.3. By Outsourcing Model
- 8.3.4. By Application
8.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
- 8.4.1. India
- 8.4.2. Southeast Asia
- 8.4.3. ANZ
- 8.4.4. Rest of South Asia & Oceania
8.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
- 8.5.1. Inventory Management Outsourcing
- 8.5.2. Demand Forecasting and Planning
- 8.5.3. Logistics Management Outsourcing
- 8.5.4. Risk and Compliance Outsourcing
- 8.5.5. Vendor Management Outsourcing
- 8.5.6. Order Management Outsourcing
8.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
- 8.6.1. Offshoring
- 8.6.2. Nearshoring
- 8.6.3. Onshoring
8.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
- 8.7.1. Retail & CPG
- 8.7.2. Healthcare & Lifesciences
- 8.7.3. Manufacturing
- 8.7.4. Energy & Utilities
- 8.7.5. Telecom
- 8.7.6. Others
8.8. Market Attractiveness Analysis

9. Latin America Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

9.1. Key Highlights
9.2. Pricing Analysis
9.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
- 9.3.1. By Country
- 9.3.2. By Service Type
- 9.3.3. By Outsourcing Model
- 9.3.4. By Application
9.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
- 9.4.1. Brazil
- 9.4.2. Mexico
- 9.4.3. Rest of Latin America
9.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
- 9.5.1. Inventory Management Outsourcing
- 9.5.2. Demand Forecasting and Planning
- 9.5.3. Logistics Management Outsourcing
- 9.5.4. Risk and Compliance Outsourcing
- 9.5.5. Vendor Management Outsourcing
- 9.5.6. Order Management Outsourcing
9.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
- 9.6.1. Offshoring
- 9.6.2. Nearshoring
- 9.6.3. Onshoring
9.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
- 9.7.1. Retail & CPG
- 9.7.2. Healthcare & Lifesciences
- 9.7.3. Manufacturing
- 9.7.4. Energy & Utilities
- 9.7.5. Telecom
- 9.7.6. Others
9.8. Market Attractiveness Analysis

10. Middle East & Africa Supply Chain Management BPO Market Outlook: Historical (2018 - 2022) and Forecast (2023 - 2030)

10.1. Key Highlights
10.2. Pricing Analysis
10.3. Historical Market Size (US$ Mn) and Volume (Units) Analysis By Market, 2018 - 2022
- 10.3.1. By Country
- 10.3.2. By Service Type
- 10.3.3. By Outsourcing Model
- 10.3.4. By Application
10.4. Current Market Size (US$ Mn) and Volume (Units) Forecast By Country, 2023 - 2030
- 10.4.1. GCC
- 10.4.2. Egypt
- 10.4.3. South Africa
- 10.4.4. Northern Africa
- 10.4.5. Rest of Middle East & Africa
10.5. Current Market Size (US$ Mn) and Volume (Units) Forecast By Service Type, 2023 - 2030
- 10.5.1. Inventory Management Outsourcing
- 10.5.2. Demand Forecasting and Planning
- 10.5.3. Logistics Management Outsourcing
- 10.5.4. Risk and Compliance Outsourcing
- 10.5.5. Vendor Management Outsourcing
- 10.5.6. Order Management Outsourcing
10.6. Current Market Size (US$ Mn) and Volume (Units) Forecast By Outsourcing Model, 2023 - 2030
- 10.6.1. Offshoring
- 10.6.2. Nearshoring
- 10.6.3. Onshoring
10.7. Current Market Size (US$ Mn) and Volume (Units) Forecast By Application, 2023 - 2030
- 10.7.1. Retail & CPG
- 10.7.2. Healthcare & Lifesciences
- 10.7.3. Manufacturing
- 10.7.4. Energy & Utilities
- 10.7.5. Telecom
- 10.7.6. Others
10.8. Market Attractiveness Analysis

11. Competition Landscape

11.1. Market Share Analysis, 2022
11.2. Market Structure
- 11.2.1. Competition Intensity Mapping By Market
- 11.2.2. Competition Offshore Supply Chain Management BPOs
- 11.2.3. Apparent Product Capacity
11.3. Company Profiles (Details - Overview, Financials, Strategy, Recent Developments)
- 11.3.1. GEP
  - 11.3.1.1. Overview
  - 11.3.1.2. Segments and Product
  - 11.3.1.3. Key Financials
  - 11.3.1.4. Market Developments
  - 11.3.1.5. Market Strategy
- 11.3.2. HCL Technologies
  - 11.3.2.1. Overview
  - 11.3.2.2. Segments and Product
  - 11.3.2.3. Key Financials
  - 11.3.2.4. Market Developments
  - 11.3.2.5. Market Strategy
- 11.3.3. Teleperformance
  - 11.3.3.1. Overview
  - 11.3.3.2. Segments and Product
  - 11.3.3.3. Key Financials
  - 11.3.3.4. Market Developments
  - 11.3.3.5. Market Strategy
- 11.3.4. Accenture
  - 11.3.4.1. Overview
  - 11.3.4.2. Segments and Product
  - 11.3.4.3. Key Financials
  - 11.3.4.4. Market Developments
  - 11.3.4.5. Market Strategy
- 11.3.5. Genpact
  - 11.3.5.1. Overview
  - 11.3.5.2. Segments and Product
  - 11.3.5.3. Key Financials
  - 11.3.5.4. Market Developments
  - 11.3.5.5. Market Strategy
- 11.3.6. Wipro
  - 11.3.6.1. Overview
  - 11.3.6.2. Segments and Product
  - 11.3.6.3. Key Financials
  - 11.3.6.4. Market Developments
  - 11.3.6.5. Market Strategy
- 11.3.7. TCS
  - 11.3.7.1. Overview
  - 11.3.7.2. Segments and Product
  - 11.3.7.3. Key Financials
  - 11.3.7.4. Market Developments
  - 11.3.7.5. Market Strategy
- 11.3.8. Infosys
  - 11.3.8.1. Overview
  - 11.3.8.2. Segments and Product
  - 11.3.8.3. Key Financials
  - 11.3.8.4. Market Developments
  - 11.3.8.5. Market Strategy
- 11.3.9. IBM Corporation
  - 11.3.9.1. Overview
  - 11.3.9.2. Segments and Product
  - 11.3.9.3. Key Financials
  - 11.3.9.4. Market Developments
  - 11.3.9.5. Market Strategy
- 11.3.10. Mphasis
  - 11.3.10.1. Overview
  - 11.3.10.2. Segments and Product
  - 11.3.10.3. Key Financials
  - 11.3.10.4. Market Developments
  - 11.3.10.5. Market Strategy

12. Appendix

12.1. Research Methodology
12.2. Research Assumptions
12.3. Acronyms and Abbreviations