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CX/Customer Engagement

PUBLISHER: Polaris Market Research | PRODUCT CODE: 1108710

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PUBLISHER: Polaris Market Research | PRODUCT CODE: 1108710

Customer Engagement Solutions Market by Component, By Vertical ; By Development Mode; By Region; Segment Forecast, 2022 - 2030

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Description

Table of Contents

The global customer engagement solutions market size is expected to reach USD 43.91 billion by 2030, according to a new study by Polaris Market Research. The report, "Customer Engagement Solutions Market by Component (Solution, Services), By Vertical (Automotive & Transportation, Consumer Goods & Retail, Healthcare & Life Sciences, Media & Entertainment, Telecommunication); By Development Mode; By Region; Segment Forecast, 2022 - 2030" gives a detailed insight into current market dynamics and provides analysis on future market growth.

The rise of smartphones and other mobile devices, increasing adoption of driver assistance systems, and growing demand for connected vehicles have increased the demand for customer engagement solutions. Consumers are increasingly adopting smart homes solution to automate processes. They are increasingly being used across home, industrial, and office applications.

The outbreak of COVID-19 has accelerated the adoption of automated interactions owing to stringent regulations regarding social distancing during the pandemic. Further, customer engagement can be accomplished through various different methods such as the creation & posting of new content on websites and digital platforms.

With the growing smartphone and internet adoption, there has been the ease in accessing cliental and other information regarding products and services through numerous channels such as the web, social media, and other channels. Effective and appropriate consumer service brings the consumer brand loyal and, thus, helps the organizations across various industries to continue in the business and earn profits.

North America accounted for a significant share in 2021. Businesses are taking initiatives to improve the consumer experience, efficiency, and business output. The growing adoption of mobile devices, implementation of smart home solutions, and adoption of the Internet of Things are expected to fuel the industry growth during the forecast period.

Customer Engagement Solutions Market Report Highlights

The solution segment holds the majority share of the market and is expected to grow further over the forecast period owing to the organization's requirement to support them throughout the sales, pre-sales, and post-sales activities

The cloud sector is expected to hold the significant revenue share

Consumer goods & retail is expected to hold the largest revenue share due to the increase in use of e-commerce platforms and growing adoption of customer engagement solutions as well as smartphones and tablets are some of the major factors which are contributing to the growth of the global market

North America is expected to capture the largest share of the overall industry

The market is highly competitive owing to the existence of large industry players with a global presence including Microsoft Corporation, NICE Systems Ltd., Nuance Communications, Inc., OpenText Corporation, and Oracle Corporation

Polaris Market Research has segmented the customer engagement solutions market report based on development mode, component, vertical, and region:

Customer Engagement Solutions, Development Mode Outlook (Revenue - USD Billion, 2018 - 2030)

Cloud

On-premises

Customer Engagement Solutions, Component Outlook (Revenue - USD Billion, 2018 - 2030)

Solution

Services

Customer Engagement Solutions, Vertical Outlook (Revenue - USD Billion, 2018 - 2030)

Automotive & Transportation

Consumer Goods & Retail

Healthcare & Life Sciences

Media & Entertainment

Telecommunication

Customer Engagement Solutions, Regional Outlook (Revenue - USD Billion, 2018 - 2030)

North America

U.S

Canada

Europe

Germany

UK

France

Italy

Spain

Russia

Netherlands

Asia Pacific

China

India

Japan

South Korea

Indonesia

Malaysia

Latin America

Argentina

Brazil

Mexico

Middle East & Africa

UAE

Saudi Arabia

Israel

South Africa

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Product Code: PM2521

Table of Contents

  1. Introduction
    1. Report Description
      1. Objectives of the Study
      2. Market Scope
      3. Assumptions
    2. Stakeholders
  2. Executive Summary
    1. Market Highlights
  3. Research Methodology
    1. Overview
      1. Data Mining
    2. Data Sources
      1. Primary Sources
      2. Secondary Sources
  4. Global Customer Engagement Solutions Market Insights
    1. Customer Engagement Solutions – Industry Snapshot
    2. Customer Engagement Solutions Market Dynamics
      1. Drivers and Opportunities
        1. Increase in use of eCommerce and mCommerce platforms
        2. Greater focus on delivering enhanced omnichannel customer engagement
      2. Restraints and Challenges
        1. Personalized expectations of customers
    3. Porter's Five Forces Analysis
      1. Bargaining Power of Suppliers (Moderate)
      2. Threats of New Entrants: (Low)
      3. Bargaining Power of Buyers (Moderate)
      4. Threat of Substitute (Moderate)
      5. Rivalry among existing firms (High)
    4. PESTEL Analysis
    5. Customer Engagement Solutions Market Industry Trends
    6. Value Chain Analysis
    7. COVID-19 Impact Analysis
  5. Global Customer Engagement Solutions Market, by Development Mode
    1. Key Findings
    2. Introduction
      1. Global Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
    3. Cloud
      1. Global Customer Engagement Solutions Market, by Cloud, by Region, 2018 - 2030 (USD Billion)
    4. On-premises
      1. Global Customer Engagement Solutions Market, by On-premises, by Region, 2018 - 2030 (USD Billion)
  6. Global Customer Engagement Solutions Market, by Component
    1. Key Findings
    2. Introduction
      1. Global Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
    3. Solution
      1. Global Customer Engagement Solutions Market, by Solution, by Region, 2018 - 2030 (USD Billion)
    4. Services
      1. Global Customer Engagement Solutions Market, by Services, by Region, 2018 - 2030 (USD Billion)
  7. Global Customer Engagement Solutions Market, by Vertical
    1. Key Findings
    2. Introduction
      1. Global Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
    3. Automotive & Transportation
      1. Global Customer Engagement Solutions Market, by Automotive & Transportation, by Region, 2018 - 2030 (USD Billion)
    4. Consumer Goods & Retail
      1. Global Customer Engagement Solutions Market, by Consumer Goods & Retail, by Region, 2018 - 2030 (USD Billion)
    5. Healthcare & Life Sciences
      1. Global Customer Engagement Solutions Market, by Healthcare & Life Sciences, by Region, 2018 - 2030 (USD Billion)
    6. Media & Entertainment
      1. Global Customer Engagement Solutions Market, by Media & Entertainment, by Region, 2018 - 2030 (USD Billion)
    7. Telecommunication
      1. Global Customer Engagement Solutions Market, by Telecommunication, by Region, 2018 - 2030 (USD Billion)
  8. Global Customer Engagement Solutions Market, by Geography
    1. Key findings
    2. Introduction
      1. Customer Engagement Solutions Market Assessment, By Geography, 2018 - 2030 (USD Billion)
    3. Customer Engagement Solutions Market – North America
      1. North America: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
      2. North America: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
      3. North America: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      4. Customer Engagement Solutions Market – U.S.
        1. U.S.: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. U.S.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. U.S.: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      5. Customer Engagement Solutions Market – Canada
        1. Canada: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Canada.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Canada: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
    4. Customer Engagement Solutions Market – Europe
      1. Europe: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
      2. Europe.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
      3. Europe: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      4. Customer Engagement Solutions Market – UK
        1. UK: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. UK.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. UK: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      5. Customer Engagement Solutions Market – France
        1. France: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. France.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. France: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      6. Customer Engagement Solutions Market – Germany
        1. Germany: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Germany.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Germany: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      7. Customer Engagement Solutions Market – Italy
        1. Italy: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Italy.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Italy: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      8. Customer Engagement Solutions Market – Spain
        1. Spain: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Spain.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Spain: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      9. Customer Engagement Solutions Market – Netherlands
        1. Netherlands: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Netherlands.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Netherlands: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      10. Customer Engagement Solutions Market – Russia
        1. Russia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Russia.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Russia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
    5. Customer Engagement Solutions Market – Asia Pacific
      1. Asia Pacific: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
      2. Asia Pacific.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
      3. Asia Pacific: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      4. Customer Engagement Solutions Market – China
        1. China: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. China.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. China: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      5. Customer Engagement Solutions Market – India
        1. India: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. India.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. India: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      6. Customer Engagement Solutions Market – Malaysia
        1. Malaysia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Malaysia.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Malaysia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      7. Customer Engagement Solutions Market – Japan
        1. Japan: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Japan.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Japan: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      8. Customer Engagement Solutions Market – Indonesia
        1. Indonesia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Indonesia.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Indonesia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      9. Customer Engagement Solutions Market – South Korea
        1. South Korea: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. South Korea.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. South Korea: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
    6. Customer Engagement Solutions Market – Middle East & Africa
      1. Middle East & Africa: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
      2. Middle East & Africa.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
      3. Middle East & Africa: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      4. Customer Engagement Solutions Market – Saudi Arabia
        1. Saudi Arabia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Saudi Arabia.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Saudi Arabia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      5. Customer Engagement Solutions Market – UAE
        1. UAE: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. UAE.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. UAE: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      6. Customer Engagement Solutions Market – Israel
        1. Israel: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Israel.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Israel: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      7. Customer Engagement Solutions Market – South Africa
        1. South Africa: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. South Africa.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. South Africa: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
    7. Customer Engagement Solutions Market – Latin America
      1. Latin America: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
      2. Latin America.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
      3. Latin America: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      4. Customer Engagement Solutions Market – Mexico
        1. Mexico: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Mexico.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Mexico: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      5. Customer Engagement Solutions Market – Brazil
        1. Brazil: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Brazil.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Brazil: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
      6. Customer Engagement Solutions Market – Argentina
        1. Argentina: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
        2. Argentina.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
        3. Argentina: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
  9. Competitive Landscape
    1. Expansion and Acquisition Analysis
      1. Expansion
      2. Acquisitions
    2. Partnerships/Collaborations/Agreements/Exhibitions
  10. Company Profiles
    1. Avaya, Inc
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    2. Calabrio
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    3. Genesys
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    4. IBM Corporation
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    5. Microsoft Corporation
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    6. MoEngage
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    7. NICE Systems Ltd
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    8. Nuance Communications, Inc
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    9. OpenText Corporation
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    10. Oracle Corporation
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    11. Salesforce
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    12. Sentimeter
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    13. SugarCRM
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    14. Upshot
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development
    15. WebEngage
      1. Company Overview
      2. Financial Performance
      3. Product Benchmarking
      4. Recent Development

List of Tables

Table 1 Global Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 2 Global Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 3 Global Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 4 Customer Engagement Solutions Market Assessment, By Geography, 2018 - 2030 (USD Billion)
Table 5 North America: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 6 North America: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 7 North America: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 8 U.S.: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 9 U.S.: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 10 U.S.: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 11 Canada: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 12 Canada: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 13 Canada: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 14 Europe: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 15 Europe: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 16 Europe: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 17 UK: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 18 UK: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 19 UK: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 20 France: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 21 France: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 22 France: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 23 Germany: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 24 Germany: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 25 Germany: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 26 Italy: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 27 Italy: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 28 Italy: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 29 Spain: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 30 Spain: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 31 Spain: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 32 Netherlands: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 33 Netherlands: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 34 Netherlands: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 35 Russia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 36 Russia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 37 Russia: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 38 Asia Pacific: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 39 Asia Pacific: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 40 Asia Pacific: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 41 China: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 42 China: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 43 China: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 44 India: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 45 India: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 46 India: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 47 Malaysia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 48 Malaysia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 49 Malaysia: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 50 Japan: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 51 Japan: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 52 Japan: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 53 Indonesia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 54 Indonesia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 55 Indonesia: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 56 South Korea: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 57 South Korea: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 58 South Korea: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 59 Middle East & Africa: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 60 Middle East & Africa: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 61 Middle East & Africa: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 62 Saudi Arabia: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 63 Saudi Arabia: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 64 Saudi Arabia: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 65 UAE: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 66 UAE: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 67 UAE: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 68 Israel: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 69 Israel: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 70 Israel: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 71 South Africa: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 72 South Africa: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 73 South Africa: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 74 Latin America: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 75 Latin America: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 76 Latin America: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 77 Mexico: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 78 Mexico: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 79 Mexico: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 80 Brazil: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 81 Brazil: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 82 Brazil: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)
Table 83 Argentina: Customer Engagement Solutions Market, by Development Mode, 2018 - 2030 (USD Billion)
Table 84 Argentina: Customer Engagement Solutions Market, by Component, 2018 - 2030 (USD Billion)
Table 85 Argentina: Customer Engagement Solutions Market, by Vertical, 2018 - 2030 (USD Billion)

List of Figures

Figure 1. Global Customer Engagement Solutions Market, 2018 - 2030 (USD Billion)
Figure 2. Integrated Ecosystem
Figure 3. Research Methodology: Top-Down & Bottom-Up Approach
Figure 4. Market by Geography
Figure 5. Porter's Five Forces
Figure 6. Market by Component
Figure 7. Global Customer Engagement Solutions Market, by Component, 2021 & 2030 (USD Billion)
Figure 8. Market by Development Mode
Figure 9. Global Customer Engagement Solutions Market, by Development Mode, 2021 & 2030 (USD Billion)
Figure 10. Market by Vertical
Figure 11. Global Customer Engagement Solutions Market, by Vertical, 2021 & 2030 (USD Billion)
Figure 12. Customer Engagement Solutions Market Assessment, By Geography, 2018 - 2030 (USD Billion)
Figure 13. Strategic Analysis – Customer Engagement Solutions Market

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