PUBLISHER: The Business Research Company | PRODUCT CODE: 1825854
PUBLISHER: The Business Research Company | PRODUCT CODE: 1825854
Patient check-in kiosk software is a digital tool designed to streamline the check-in process at medical facilities. It enables patients to register their arrival, update personal information, provide health details, and manage appointments using an intuitive kiosk interface. This software aims to reduce wait times, enhance the patient experience, and improve administrative efficiency in healthcare settings.
The main types of patient check-in kiosk software are cloud-based and on-premise. Cloud-based software is hosted online, allowing patients to check in and manage their healthcare information efficiently and securely from any location. This software is suitable for both large enterprises and small to medium-sized healthcare providers, serving the needs of healthcare facilities and their patients.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a significant impact on the healthcare sector, especially in the supply of essential medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are grappling with higher costs for imported surgical tools, imaging systems, and consumables like syringes and catheters, many of which have limited domestic substitutes. These escalating expenses are putting pressure on healthcare budgets, prompting some providers to delay equipment upgrades or pass increased costs on to patients. Furthermore, tariffs on raw materials and components are disrupting the manufacturing of vital drugs and devices, leading to supply chain delays. In response, the industry is adopting diversified sourcing strategies, expanding local production where feasible, and pushing for tariff exemptions on critical medical products.
The patient check-in kiosk software market research report is one of a series of new reports from The Business Research Company that provides patient check-in kiosk software market statistics, including the patient check-in kiosk software industry's global market size, regional shares, competitors with a patient check-in kiosk software market share, detailed patient check-in kiosk software market segments, market trends and opportunities, and any further data you may need to thrive in the patient check-in kiosk software industry. This patient check-in kiosk software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The patient check-in kiosk software market size has grown rapidly in recent years. It will grow from $8.69 billion in 2024 to $9.57 billion in 2025 at a compound annual growth rate (CAGR) of 10.1%. The growth in the historic period can be attributed to the introduction of electronic health records, advancements in touchscreen technology, the integration of biometrics, government incentives, and the demand for convenience.
The patient check-in kiosk software market size is expected to see rapid growth in the next few years. It will grow to $14.05 billion in 2029 at a compound annual growth rate (CAGR) of 10.1%. The growth in the forecast period can be attributed to growth in digital health technologies, increased adoption of telehealth and telemedicine, changes in healthcare regulations and policies, an aging population requiring more frequent healthcare visits, and an increase in chronic diseases. Major trends in the forecast period include the integration of advanced technologies, multilingual support, enhanced user interfaces, mobile compatibility, and the incorporation of payment processing capabilities.
The forecast of 10.1% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Trade tensions could hinder U.S. adoption of automated patient intake systems by inflating prices of biometric kiosks and multilingual interface software developed in China and Singapore, resulting in longer registration queues and higher outpatient operational costs. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The growing demand for automation in healthcare is expected to drive the expansion of the patient check-in kiosk software market. Automation in healthcare involves utilizing technology and software to carry out tasks traditionally performed by humans, aiming to boost efficiency, minimize errors, and enhance patient care. The rising need for automation is attributed to several factors, including increased efficiency and productivity, cost savings, improved patient care, and better data management. Patient check-in kiosk software is crucial in advancing automation within healthcare settings by streamlining administrative tasks and improving the patient experience. For example, Intuitive Surgical Operations, Inc., a US company specializing in robotic-assisted minimally invasive surgery (MIS) devices, reported that over 1.8 million procedures were conducted in 2022, with 7,500 da Vinci systems installed globally, reflecting an 18% increase in procedures from 2021. This highlights the growing adoption of automation across various specialties, thereby fueling the demand for patient check-in kiosk software.
Key players in the patient check-in kiosk software market are concentrating on developing advanced technologies, such as intuitive patient intake solutions, to enhance front-office efficiency, empower patients, and ease the burden on front-office staff. For example, Raintree Systems, a US company providing specialized healthcare software, introduced Kiosk Prime in September 2023. This platform transforms patient intake by automating and streamlining front-office processes. It integrates smoothly with Raintree's electronic health record (EHR) system, improving efficiency and data accuracy. Kiosk Prime is designed to enhance front-office productivity, increase revenue capture, and deliver a user-friendly patient experience, addressing significant needs in the expanding patient check-in kiosk software market.
In April 2024, DynaTouch Corporation, a US-based software firm, acquired KioWare for an undisclosed amount. This acquisition strengthens DynaTouch's patient check-in kiosk software offerings by incorporating secure and monitored kiosk solutions that improve usability and integration, reinforcing their position as a leading provider in the market. KioWare, also a US-based company, specializes in patient check-in kiosk software.
Major companies operating in the patient check-in kiosk software market are eClinicalWorks, AdvancedMD, Wavetec, KIOSK Information Systems, Frank Mayer and Associates, DESKO GmbH, Surety Systems, CERTIFY Health, Matellio Inc., Vecna Healthcare, xiphiastec, Meridian Kiosks, Acropolium, Clearwave, ImageHOLDERS, Aila Technologies, PatientTrak, insight.tech, EMRsystems, AirDroid, SourceForge
North America was the largest region in the patient check-in kiosk software market in 2024. The regions covered in the patient check-in kiosk software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the patient check-in kiosk software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The patient check-in kiosk software market consists of revenues earned by entities by providing services such as self-registration, insurance verification, and multilingual support. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Patient Check-In Kiosk Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on patient check-in kiosk software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for patient check-in kiosk software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The patient check-in kiosk software market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.