Employment services are programs, platforms, or organizations designed to help people find work and assist employers in filling job openings. They cover a wide range of activities and support services aimed at improving employment outcomes for job seekers and workforce efficiency for employers. The primary purpose of employment services is to bridge the gap between job seekers and employers, enhancing workforce efficiency and employability.
The employment services market consists of sales, by entities such as organizations, sole traders and partnerships, of services that supply labor to other businesses for their workforce needs, either on a temporary, contract, or permanent basis.
The global employment services market reached a value of nearly $1,957.66 billion in 2024, having grown at a compound annual growth rate (CAGR) of 9.06% since 2019. The market is expected to grow from $1,957.66 billion in 2024 to $3,291.85 billion in 2029 at a rate of 10.95%. The market is then expected to grow at a CAGR of 10.65% from 2029 and reach $5,460.06 billion in 2034.
Expansion Of The Gig Economy And Freelance Workforce
During the historic period, the employment services market was mainly driven by the expansion of the gig economy and freelance workforce. The rise of app-based platforms and online freelance arrangements transformed how work was sourced and executed, pushing businesses and workers toward more flexible, digital and on-demand employment solutions. For instance, in June 2022, the NITI Aayog, a Government of India policy think tank that drives economic strategy, innovation and sustainable development initiatives, published its policy brief "India's Booming Gig and Platform Economy", estimating that 7.7 million workers were engaged in gig work during 2020-21, accounting for a significant share of the non-farm workforce. It projected that the gig workforce would surge to 23.5 million by 2029-30. The brief also highlighted that, at present, 47% of gig work is in medium-skilled jobs, 22% in high-skilled roles and 31% in low-skilled categories, illustrating the breadth of skills engaged in the gig economy. Therefore, the employment services market was mainly driven by the expansion of the gig economy and freelance workforce.
Holiday-Driven Seasonal Staffing Surges in Temporary Help Services
Major companies in the temporary help services market are focusing on the adoption of flexible staffing models to manage increased demand during peak seasons. These models allow businesses to scale their workforce efficiently, ensuring timely delivery of products and services. For instance, in August 2025, Amazon, a US-based technology company, announced plans to hire 150,000 seasonal workers for the festive season, an increase from 110,000 in 2024. The recruitment supports its larger network of fulfillment centers, sort centers, and last-mile delivery stations. These temporary positions span warehouse operations, delivery services, and customer support. The move highlights the rising dependence on temporary help agencies to supply trained, flexible staff for handling surges in demand. By scaling up its workforce, Amazon aims to ensure smooth operations and sustain customer satisfaction during the peak festive period.
The global employment services market is fragmented, with large number of small players operating in the market. The top 10 competitors in the market made up 5.27% of the total market in 2024.
Employment Services Global Market Opportunities And Strategies To 2034 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global employment services market as it emerges from the COVID-19 shut down.
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Where is the largest and fastest-growing market for employment services? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The employment services market global report from The Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider employment services market; and compares it with other markets.
The report covers the following chapters
- Introduction And Market Characteristics- Brief introduction to the segmentations covered in the market, definitions and explanations about the segment by type, by vertical and mode.
- Key Trends- Highlights the major trends shaping the global market. This section also highlights likely future developments in the market.
- Growth Analysis And Strategic Analysis Framework- Analysis on PESTEL, end use industries, market growth rate, global historic (2019-2024) and forecast (2024-2029, 2034F) market values and drivers and restraints that support and control the growth of the market in the historic and forecast periods, forecast growth contributors and total addressable market (TAM).
- Regional And Country Analysis- Historic (2019-2024) and forecast (2024-2029, 2034F) market values and growth and market share comparison by region and country.
- Market Segmentation- Contains the market values (2019-2024) (2024-2029, 2034F) and analysis for each segment by type, by vertical and mode in the market. Historic (2019-2024) and forecast (2024-2029) and (2029-2034) market values and growth and market share comparison by region market.
- Regional Market Size And Growth- Regional market size (2024), historic (2019-2024) and forecast (2024-2029, 2034F) market values and growth and market share comparison of countries within the region. This report includes information on all the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.
- Competitive Landscape- Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.
- Other Major And Innovative Companies- Details on the company profiles of other major and innovative companies in the market.
- Competitive Benchmarking- Briefs on the financials comparison between major players in the market.
- Competitive Dashboard- Briefs on competitive dashboard of major players.
- Key Mergers And Acquisitions- Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.
- Recent Developments- Information on recent developments in the market covered in the report.
- Market Opportunities And Strategies- Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.
- Conclusions And Recommendations- This section includes recommendations for employment services providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.
- Appendix- This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report.
Markets Covered:
- 1) By Type: Employment Placement Agencies; Executive Search Services; Temporary Help Services; Professional Employer Organizations
- 2) By Vertical: Banking And Financial; Engineering; Medical; Information And Technology; Professional Services; Other Verticals
- 3) By Mode: Online; Offline
- Companies Mentioned: The Adecco Group; Randstad NV; Recruit Holdings Co. Ltd.; Manpower Inc; Allegis Group, Inc.
- Countries: Australia; China; India; Indonesia; Japan; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; New Zealand; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; France; Germany; UK; Italy; Spain; Austria; Belgium; Denmark; Finland; Ireland; Netherlands; Norway; Portugal; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa.
- Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
- Time-series: Five years historic and ten years forecast.
- Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; employment services indicators comparison.
- Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.
- Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.