PUBLISHER: The Business Research Company | PRODUCT CODE: 1969775
PUBLISHER: The Business Research Company | PRODUCT CODE: 1969775
Commerce Cloud, also known as salesforce commerce cloud, is a cloud-based suite of products designed to help businesses create and manage online stores. It offers various features and functionalities, catering to business-to-consumer (B2C) and business-to-business (B2B) needs.
The main types of commerce cloud are commerce cloud platforms and commerce cloud services. Commerce cloud platforms are comprehensive digital solutions designed to facilitate and optimize online retail operations, their platforms include business-to-business commerce and business-to-customer commerce, they provide services such as training and consulting, integration and deployment, and support and maintenance, and it used in fashion and apparel, pharmaceutical and grocery, electronics and appliances, and food and beverage.
Tariffs have influenced the commerce cloud market by increasing the cost of imported servers, networking hardware, and cloud infrastructure components. Segments such as commerce cloud platforms and commerce cloud services are most affected, particularly in regions like north america, europe, and asia-pacific, which rely heavily on imported IT equipment. Retailers and enterprises adopting cloud platforms face higher operational costs and potential deployment delays. However, tariffs have also driven investments in local infrastructure, encouraged domestic service providers, and promoted the development of cost-efficient cloud solutions.
The commerce cloud market research report is one of a series of new reports from The Business Research Company that provides commerce cloud market statistics, including commerce cloud industry global market size, regional shares, competitors with a commerce cloud market share, detailed commerce cloud market segments, market trends and opportunities, and any further data you may need to thrive in the commerce cloud industry. This commerce cloud market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The commerce cloud market size has grown rapidly in recent years. It will grow from $30.43 billion in 2025 to $36.06 billion in 2026 at a compound annual growth rate (CAGR) of 18.5%. The growth in the historic period can be attributed to growth of e-commerce industry, increasing demand for cloud-based retail solutions, rising adoption of online shopping platforms, expansion of b2b digital marketplaces, need for seamless customer experience.
The commerce cloud market size is expected to see rapid growth in the next few years. It will grow to $71.04 billion in 2030 at a compound annual growth rate (CAGR) of 18.5%. The growth in the forecast period can be attributed to integration of ai-driven personalization, growth in mobile commerce and omnichannel retail, expansion of headless commerce solutions, adoption of advanced analytics for sales insights, increasing demand for cloud-based commerce services in emerging markets. Major trends in the forecast period include b2b commerce platform adoption, b2c commerce platform expansion, marketplace solution integration, headless commerce implementation, analytics and reporting services enhancement.
The growth of e-commerce industries is anticipated to drive the expansion of the commerce cloud market in the coming years. E-commerce refers to the sector that facilitates the buying and selling of goods and services online. This industry's growth is fueled by the rising demand for convenience, accessibility, and efficiency in shopping, which in turn supports the adoption of commerce cloud solutions. As more businesses shift to online selling to meet consumer needs, there is an increasing demand for robust digital infrastructure to manage these operations effectively. For example, in November 2023, the United States Census Bureau, a US government agency, reported that e-commerce sales in the second quarter of 2023 increased by 7.5% (or 1.4%) compared to the same period in 2022, while total retail sales grew by 0.6% (or 0.4%). Online stores accounted for 15.4% of all sales in that quarter. Consequently, the growth of e-commerce industries in multiple countries is contributing to the expansion of the commerce cloud market.
Major companies in the commerce cloud market are focusing on developing innovative technologies, such as Einstein GPT, to drive market growth. Einstein GPT leverages a network of models from top generative AI providers and Salesforce's own AI research. For example, in March 2023, Salesforce Inc., a US-based software company, introduced Einstein GPT, an AI tool designed to help customers automate processes and personalize recommendations in Commerce Cloud. It supports training, insights, and data analysis, and can be integrated with various Salesforce applications. The tool operates across multiple Salesforce clouds, including Marketing Cloud, Sales Cloud, and Commerce Cloud, and seamlessly connects with Salesforce CRM, combining advanced AI capabilities with powerful features.
In January 2024, Omnicom Group, a US-based advertising and marketing communications company, acquired Flywheel Digital Limited for an undisclosed amount. Through this acquisition, Omnicom intends to strengthen its digital commerce and retail-media capabilities by integrating Flywheel's product and transaction data with its own audience and behavioral data to offer comprehensive commerce-media solutions. Flywheel Digital Limited, based in the UK, provides cloud-based digital commerce solutions through its Flywheel Commerce Cloud platform.
Major companies operating in the commerce cloud market are Salesforce.com Inc.; Adobe; Shopify Inc.; Magento (Adobe) Inc.; SAP SE; Oracle Corporation; BigCommerce Pty Ltd.; Commercetools; VTEX; Kibo Commerce; Elastic Path; Episerver; Sitecore; Digital River Inc.; Optimizely Inc.; Shopgate; Squareup eCommerce; TradeGecko; Spryker Systems GmbH; WooCommerce; PrestaShop; OpenCart; Wix eCommerce
North America was the largest region in the commerce cloud market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the commerce cloud market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the commerce cloud market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain
The commerce cloud market consists of revenues earned by entities by providing services such as core platform services, marketing and optimization services, specialized services, business to business commerce services. The market value includes the value of related goods sold by the service provider or included within the service offering. The commerce cloud market also includes of sales of marketing automation, marketplace management, industry-specific solutions, security and compliance. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Commerce Cloud Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses commerce cloud market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for commerce cloud ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The commerce cloud market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
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