PUBLISHER: The Business Research Company | PRODUCT CODE: 1977946
PUBLISHER: The Business Research Company | PRODUCT CODE: 1977946
Video-as-a-service (VaaS) pertains to managed services offered by organizations to deliver multiparty or point-to-point video conferencing capabilities through an IP network. A video conference constitutes a real-time, visual connection established for discussions between two or more individuals located remotely. VaaS serves the purpose of furnishing hosting services to enable customers to conduct video calls over the internet, utilizing the provider's infrastructure.
The primary categories of Video-as-a-service (VaaS) encompass managed services, broadcasting video communication, video conferencing, video content management, real-time video monitoring, professional services, consulting, system integration, and support and maintenance. Managed services are employed to provide clients with remote surveillance solutions, configuring cameras and Customer Premises Equipment (CPE) devices within an organization to deliver video services. This practice involves outsourcing the responsibility for maintaining and anticipating the needs of an organization to ensure smooth operations. Video-as-a-service (VaaS) deployment options include private cloud, public cloud, and hybrid cloud models. VaaS finds application across large, small, and medium enterprises for corporate communications, training and development, as well as marketing and client engagement. Its usage spans various industrial verticals, including BFSI, IT and telecom, healthcare & life sciences, education, media & entertainment, government & public sector, retail & consumer goods, and other industrial sectors.
Tariffs have affected the video-as-a-service market by increasing costs for imported networking equipment, cameras, servers, and video processing hardware. These impacts are more pronounced for managed services and real-time video monitoring solutions, particularly in asia pacific and north america. Higher equipment costs have influenced pricing strategies and slowed infrastructure expansion for some providers. However, tariffs have also accelerated the shift toward cloud-native and software-based video platforms that reduce reliance on physical hardware. This has strengthened long-term adoption of scalable and cost-efficient vaas solutions.
The video-as-a-service (vaas) market research report is one of a series of new reports from The Business Research Company that provides video-as-a-service (vaas) market statistics, including video-as-a-service (vaas) industry global market size, regional shares, competitors with a video-as-a-service (vaas) market share, detailed video-as-a-service (vaas) market segments, market trends and opportunities, and any further data you may need to thrive in the video-as-a-service (vaas) industry. This video-as-a-service (vaas) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The video-as-a-service (vaas) market size has grown exponentially in recent years. It will grow from $6.47 billion in 2025 to $7.92 billion in 2026 at a compound annual growth rate (CAGR) of 22.5%. The growth in the historic period can be attributed to growth of enterprise communication needs, expansion of broadband connectivity, adoption of unified communication systems, rising use of remote collaboration tools, cost efficiency of managed video services.
The video-as-a-service (vaas) market size is expected to see exponential growth in the next few years. It will grow to $17.74 billion in 2030 at a compound annual growth rate (CAGR) of 22.3%. The growth in the forecast period can be attributed to increase in remote and hybrid work models, rising adoption of cloud infrastructure, demand for high-quality video experiences, integration of AI in video services, growth of digital learning and training. Major trends in the forecast period include cloud-based video conferencing platforms, ai-enabled video analytics, on-demand video communication services, scalable enterprise video solutions, integration with collaboration tools.
The increase in the number of internet users worldwide is expected to propel the video-as-a-service (VaaS) market. Internet users are those who actively participate in online communities or on the Internet. The Internet is a vast network of computer networks that provides access to information resources over a variety of private, public, commercial, academic, and governmental networks. Video-as-a-service (VaaS) helps internet users with live streaming, home security, video on demand, and other tools that improve professional and personal interactions. For instance, in October 2023, according to the International Telecommunication Union, a Switzerland-based specialized agency of the United Nations, around 5.4 billion people, roughly 67% of the global population, are now connected to the internet, marking a 4.7% increase since 2022. Therefore, the increasing number of internet users around the world is driving the growth of the video-as-a-service (VaaS) market.
Major companies operating in the market are focused on research and development for technological advancements, such as AI-powered hybrid video conferencing solutions, that could provide better solutions and strengthen their position in the market. An AI-powered hybrid video conferencing solution is a technology that incorporates artificial intelligence (AI) to enhance and optimize virtual meetings in a hybrid work environment. For instance, in February 2023, Qualcomm Technologies Inc., a US-based technology company, released an AI-powered video conferencing solution, the Qualcomm QCS8250 Video Collaboration Reference Design. This technology enhances the future of work by delivering superior audio and video performance, creating more engaging and immersive hybrid video conferencing experiences. The Qualcomm AI Suite for Video Collaboration and Video Conferencing is integral to this solution, offering premium features such as dynamic group and speaker framing, along with noise suppression. This all-in-one solution provides a top-tier video collaboration experience tailored for enterprise conferencing applications, including compatibility with platforms such as Microsoft Teams and Zoom Rooms.
In April 2023, Praxedo, a France-based field service management software company, acquired ViiBE Communication for an undisclosed amount. The acquisition, a first for Praxedo, enables the company to enhance its SaaS field service management offering with video assistance technology and to bolster its offering with cutting-edge technology that has already proven its operational effectiveness in the field. ViiBE Communication is a France-based software company, specializes in video assistance platform devoted to after-sales service and technical support, enabling users to quickly resolve complex technical problems.
Major companies operating in the video-as-a-service (vaas) market are Amazon Web Services Inc.; Avaya Holdings Corp; BlueJeans Network Inc.; Cisco Systems Inc.; Huawei Technologies Co. Ltd.; Zoom Video Communications Inc.; Microsoft Corporation; Google LLC; LogMeIn Inc.; Lifesize Inc.; Adobe Inc.; Arkadin SAS; AT&T Inc.; BroadSoft Inc.; BT Group PLC; Fuze Inc.; InterCall; Kaltura Inc.; Level 3 Communications LLC; Orange SA; Polycom Inc.; Premiere Global Services Inc.; RingCentral Inc.; StarLeaf Ltd.; Tata Communications Ltd.; Vidyo Inc.; Vodafone Group PLC; West Corporation
North America was the largest region in the video-as-a-service (VaaS) market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the video-as-a-service (vaas) market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the video-as-a-service (vaas) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain
The Video-as-a-service (VaaS) market includes revenues earned by entities by video conferencing capabilities. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Video-As-A-Service (VaaS) Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses video-as-a-service (vaas) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for video-as-a-service (vaas) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The video-as-a-service (vaas) market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
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