Clootrack is the fastest Customer Experience Analytics platform. It helps you understand the actionable qualitative customer priorities, real-time. Clootrack obtains these insights from customer conversations, feedback, and reviews.
Clootrack obtains customer conversations from a wide range of data sources - both online and private enterprise data. Online data sources include eCommerce sites, forums, review sites, blogs, social media, etc. Private enterprise data includes any data source in text including customer care tickets, open-ended NPS surveys, website/app feedbacks, chatbots, etc (*Private enterprise data is used only in direct engagement).
Clootrack insights are unbiased and supports 55 languages. Clootrack Analytics is used by 150+ large enterprises globally, including Fortune 500 companies.