UK: Telecoms Operator Business and IT Services Forecast 2025-2030

"Revenue from businesses of all sizes will grow, but only large businesses are expected to increase their spend on core telecoms services."

This report provides an outlook on the telecoms and IT services market in the UK for micro, small, medium-sized and large businesses. It contains forecasts for fixed and mobile voice and data network services, as well as IT services such as security, co-location and hosting, unified communications and cloud services.

Information included in this report

• Forecasts for operator services to micro, small, medium-sized and large businesses
• Quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium-sized and large)
• Estimate of the total market for IT services that is addressable by operators and the share that they are likely to achieve for six service categories
• Demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors)

It also includes short profiles of the following operators that are active in the business market in the UK: BT, Colt, Gamma, O2 Daisy, Sky, TalkTalk Business and VodafoneThree.

Coverage

Geographical coverage

Countries modelled

• UK

Business sizes

• Micro (0-9 employees)
• Small (10-49 employees)
• Medium (50-249 employees)
• Large (250+ employees)

Services

Mobile

• Mobile handset
• Mobile broadband
• IoT connectivity

Fixed

• Narrowband voice
• VoBB
• ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
• Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s

ICT

• Co-location and hosting
• Software-as-a-service (SaaS)
• Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
• Security
• Enterprise mobility
• Unified communications (UC) and hosting