USA: Telecoms Operator Business and IT Services Forecast 2025-2030

"Revenue from core telecoms services will decline, but IT services offer some growth opportunities for operators."

This report provides an outlook on the business telecoms and IT services market in the USA for micro, small, medium-sized and large businesses. It contains forecasts for fixed and mobile voice and data network services, as well as IT services such as security, co-location and hosting, unified communications and cloud services.

Information included in this report

• Forecasts for operator services to micro, small, medium-sized and large businesses
• Quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium-sized and large)
• Estimate of the total market for IT services that is addressable by operators and the share that they are likely to achieve for six service categories
• Demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

It also provides short profiles of the following operators that are active in the business market in the USA: AT&T, Charter Communications, Comcast, GTT Communications, Lumen, Optimum Communications, T-Mobile USA, Verizon and Zayo.

Coverage

Geographical coverage

• USA

Business sizes

• Micro (0–9 employees)
• Small (10–49 employees)
• Medium (50–249 employees)
• Large (250+ employees)

Services

Mobile

• Mobile handset
• Mobile broadband
• IoT connectivity

Fixed

• Narrowband voice
• VoBB
• ADSL/SDSL, vDSL, FTTP/B, cable, FWA, satellite and other fixed broadband Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
• Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s

IT

• Co-location and hosting
• Infrastructure as a service and platform as a service (IaaS/PaaS)
• Software as a service (SaaS)
• Security
• Enterprise mobility
• Unified communications (UC) and hosted voice