Retail Channel Series: UK Online Retailing 2025-2030

Description

List of Tables

The GlobalData Retail Channel Series: UK Online Retailing 2025-2030 report offers comprehensive insight and analysis of the online channel in the UK, the main trends and hot issues, major players and consumer shopping behaviour. It also provides forecasts to 2030 across key retail sectors.

In 2025, the UK online retail market maintained steady growth, though momentum remained more measured than in earlier years. Everyday shopping continued to shift online, with food & grocery emerging as an increasingly important growth engine, while marketplace models gained further traction as retailers expanded beyond core ranges. AI tools grew rapidly in influence, reshaping product discovery, comparison and deal-seeking behaviour ahead of wider adoption.

Key Highlights

The UK online retail market will achieve accelerated growth to 2030, boosted by marketplaces and essential sectors.
The UK online food & grocery sector will outpace overall channel growth to 2030, and its low penetration will create room to grow if grocers differentiate their online offer and tightly control fulfilment costs.
Convenience and value are driving UK consumers to use AI tools for product research, deal discovery and purchase decisions.

Scope

The UK Online Retailing report provides a comprehensive analysis and forecast of the online channel, offering insights into consumer behaviour, economic factors affecting the channel and retailer performance. This report aims to serve as a valuable resource for retail businesses, investors, policymakers, and other stakeholders interested in the future of the online market in the UK.

Reasons to Buy

Use our consumer and market insight to understand online sector growth and the forces shaping the market, so you can target high-growth opportunities like click & collect and third-party pickup.
Explore how and why shoppers buy different products online to capture more of the channel's growth.
See which retailers lead online by sector, helping you benchmark, compete more effectively, and strengthen your online proposition.
Understand key trends within online retail to anticipate change and keep your proposition competitive.

Product Code: GDRT260001CA

EXECUTIVE SUMMARY

KEY TRENDS IN THE UK ONLINE MARKET

UK Online Market drivers
UK Online Market inhibitors
Key Trends: Weather Volatility & Extreme Weather Response
Key Trends: AI Consumer Journeys & Backend Efficiency
Key Trends: Marketplaces Expand Product Offerings
Key Trends: Social Media Commerce
Strategies for Success in the UK Online Channel
MARKET SIZE AND FORECASTS 2025-2030
UK Online Market, 2020-2030
UK Online Growth vs Total Retail Growth, 2020-2030
UK Online Share of Total Retail, 2020-2030
UK Online Non-Food Share of Non-Food Retail, 2020-2030
UK Fulfilment Method Share of Online Retail, 2020, 2025 & 2030
THE UK ONLINE MARKET: SECTOR PERFORMANCE AND FORECASTS 2020-2030
Key Market Trends
UK Online Sector Growth %, 2025-2030
UK Online Market by Sector %, 2020-2030
UK Online Market Sector Value and Forecast, 2020, 2025 & 2030
UK Online Sector Penetration %, 2025
UK Home Delivery & Digital Sector Sales, 2020, 2025 & 2030
UK Click & Collect Sector Sales, 2020, 2025 & 2030
UK Third-Party Pickup Sector Sales, 2020, 2025 & 2030
UK Online Returns Market by Sector, 2020, 2025 & 2030
UK Online Clothing & Footwear Market, 2020-2030
UK Clothing & Footwear Market Growth by Channel, 2025-2030
UK Online Food & Grocery Market, 2020-2030
UK Food & Grocery Market Growth by Channel, 2025-2030
UK Online Electricals Market, 2020-2030
UK Electricals Market Growth by Channel, 2025-2030
UK Online Health & Beauty Market, 2020-2030
UK Health & Beauty Market Growth by Channel, 2025-2030
UK Online Furniture & Floorcoverings Market, 2020-2030
UK Furniture & Floorcoverings Market Growth by Channel, 2025-2030
UK Online Homewares Market, 2025-2030
UK Homewares Market Growth by Channel, 2025-2030
UK Online DIY & Gardening Market, 2020-2025
UK DIY & Gardening Market Growth by Channel, 2025-2030
UK Online Other Market, 2025-2030
UK Other Market Growth by Channel, 2025-2030
COMPETITIVE LANDSCAPE: RETAIL MARKET SHARES AND RETAILER USAGE
Top 10 UK Online Retailers, 2025
Market Shares of Top 10 UK Online Retailers, 2024-2026e
Top 10 Retailers Purchased from by Sector, 2026
Retailer Profiles: Primark & Argos
Retailer Profiles: Amazon & B&Q
Retailers to Watch

CONSUMERS

Key Consumer Trends
UK Online Shopper Penetration & Profile, 2026
UK Online Books Shopper Penetration, 2026
UK Online Clothing Shopper Penetration, 2026
UK Online DIY Shopper Penetration, 2026
UK Online Electricals Shopper Penetration, 2026
UK Online Entertainment Shopper Penetration, 2026
UK Online Fashion Accessories Shopper Penetration, 2026
UK Online Fine Jewellery Shopper Penetration, 2026
UK Online Food & Grocery Shopper Penetration, 2026
UK Online Footwear Shopper Penetration, 2026
UK Online Furniture & Floorcoverings Shopper Penetration, 2026
UK Online Gardening Shopper Penetration, 2026
UK Online Greeting Cards Shopper Penetration, 2026
UK Online Health & Beauty Shopper Penetration, 2026
UK Online Homewares Shopper Penetration, 2026
UK Online Pet Care Shopper Penetration, 2026
UK Online Sports Equipment Shopper Penetration, 2026
UK Online Stationery Shopper Penetration, 2026
UK Online Toys & Games Shopper Penetration, 2026
UK Device Penetration, 2026
UK Online Order Fulfilment, 2026
Online Fulfilment Preferences by Housing Tenure
Research Methods Used Before Purchasing a Product
Research Methods Used Before Purchasing a Product, by Age Group
First Port of Call When Doing Research for Shopping
How Consumers Use AI Tools in Research
Barriers of Adoption of AI Tools in Day-to-Day Life
What Influences Consumers to Buy Clothing & Footwear Online
Consumers Returning Online Clothing & Footwear Purchases
Reasons for Returning Online Clothing & Footwear Purchases
Factors of Importance When Purchasing Clothing & Footwear Online
Statements About Online Clothing & Footwear Purchases
Consumers Purchasing from Dropship and Marketplace Models
Why Consumers Made a Purchase From a Dropship or Marketplace Model
Why Consumers Have Not Made a Purchase From a Dropship/Marketplace Mode
Which Types of Products Would Consumers Buy Through Each Model
METHODOLOGY, DEFINITIONS AND CONTACTS
Methodology
Definitions
Contact Us

Product Code: GDRT260001CA

List of Table

List of Tables

UK Online Market Sector Value and Forecast, 2020, 2025 & 2030
UK Home Delivery & Digital Sector Sales, 2020, 2025 & 2030
UK Click & Collect Sector Sales, 2020, 2025 & 2030
UK Third-Party Pickup Sector Sales, 2020, 2025 & 2030
UK Online Returns Market by Sector, 2020, 2025 & 2030
Top 10 UK Online Retailers, 2025
Proportion of UK Online Shoppers That Bought by Device in the Last 12 Months %, 2026
Proportion of UK Online Shoppers That Bought Online that Used Each Fulfilmet Method in the Last 12 Months %, 2026

List of Figure

List of Figures

UK Online Channel Size, 2020-2030 (GBPm)
Research Methods Used Before Online Purchase (%) 2026
Statements About Retailer Heatwave Preparation (%) 2026
Statements About the Impact of Weather on Channel Choice (%) 2026
Social Media Used as a Research Method Before Purchase by Age Group (%) 2026
UK Online Market GBPm, 2020, 2025 & 2030 & CAGR %
UK Online Market Value GBPm, 2020-2030 & Annual Growth %
Online Growth vs Total Retail Growth, 2020-2030
UK Online Share of Total Retail %, 2020-2030
UK Online Non-Food Share of Non-Food Retail %, 2020-2030
UK Fulfilment Method Share of Online Retail %, 2020, 2025 & 2030
UK Online Sector Growth %, 2025-2030
Share of UK Online Market by Sector (%) 2020, 2025 and 2030
UK Online Sector Penetration %, 2026
UK Online Clothing & Footwear Market Value GBPm, 2020-2030
UK Online Clothing & Footwear Market Annual Growth vs Total Online Growth %, 2020-2030
UK Clothing & Footwear Share of Total Online Market %, 2020-2030
UK Clothing & Footwear Online Share of Sector %, 2020-2030
UK Clothing & Footwear Market Growth by Channel, 2025-2030
UK Online Food & Grocery Market Value GBPm, 2020-2030
UK Online Food & Grocery Market Annual Growth vs Total Online Growth %, 2020-2030
UK Food & Grocery Share of Total Online Market %, 2020-2030
UK Food & Grocery Online Share of Sector %, 2020-2030
UK Food & Grocery Market Growth by Channel, 2025-2030
UK Online Electricals Market Value GBPm, 2020-2030
UK Online Electricals Market Annual Growth vs Total Online Growth %, 2020-2030
UK Electricals Share of Total Online Market %, 2020-2030
UK Electricals Online Share of Sector %, 2020-2030
UK Electricals Market Growth by Channel, 2025-2030
UK Online Health & Beauty Market Value GBPm, 2020-2030
UK Online Health & Beauty Market Annual Growth vs Total Online Growth %, 2020-2030
UK Health & Beauty Share of Total Online Market %, 2020-2030
UK Health & Beauty Online Share of Sector %, 2020-2030
UK Health & Beauty Market Growth by Channel, 2025-2030
UK Online Furniture & Floorcoverings Market Value GBPm, 2020-2030
UK Online Furniture & Floorcoverings Market Annual Growth vs Total Online Growth %, 2020-2030
UK Furniture & Floorcoverings Share of Total Online Market %, 2020-2030
UK Furniture & Floorcoverings Online Share of Sector %, 2020-2030
UK Furniture & Floorcoverings Market Growth by Channel, 2025-2030
UK Online Homewares Market Value GBPm, 2020-2030
UK Online Homewares Market Annual Growth vs Total Online Growth %, 2020-2030
UK Homewares Share of Total Online Market %, 2020-2030
UK Homewares Online Share of Sector %, 2020-2030
UK Homewares Market Growth by Channel, 2025-2030
UK Online DIY & Gardening Market Value GBPm, 2025-2030
UK Online DIY & Gardening Market Annual Growth vs Total Online Growth %, 2020-2030
UK DIY & Gardening Share of Total Online Market %, 2020-2030
UK DIY & Gardening Online Share of Sector %, 2020-2030
UK DIY & Gardening Market Growth by Channel, 2025-2030
UK Online Other Market Value GBPm, 2020-2030
UK Online Other Market Annual Growth vs Total Online Growth %, 2020-2030
UK Other Share of Total Online Market %, 2020-2030
UK Other Online Share of Sector %, 2020-2030
UK Other Market Growth by Channel, 2020-2030
Online Other Market Growth by Channel, 2025-2030
UK Online Market Shares for Top 10 Retailers % 2024-2026e
Top 10 Books Retailers %, 2026
Top 10 Clothing Retailers %, 2026
Top 10 DIY Retailers %, 2026
Top 10 Electricals Retailers %, 2026
Top 10 Entertainment Retailers %, 2026
Top 10 Fashion Accessories Retailers %, 2026
Top 10 Fine Jewellery Retailers %, 2026
Top 10 Food & Grocery Retailers %, 2026
Top 10 Footwear Retailers %, 2026
Top 10 Furniture & Floorcoverings Retailers %, 2026
Top 10 Gardening Retailers %, 2026
Top 10 Greeting Cards Retailers %, 2026
Top 10 Health & Beauty Retailers %, 2026
Top 10 Homewares Retailers %, 2026
Top 10 Pet and Pet Care Retailers %, 2026
Top 10 Sporting Equipment Retailers %, 2026
Top 10 Stationery Retailers %, 2026
Top 10 Toys & Games Retailers %, 2026
UK Online Shopper Penetration %, 2026
UK Online Shopper Profile %, 2026
UK Online Books Shopper Penetration %, 2026
UK Online Books Shopper Profile %, 2026
UK Online Clothing Shopper Penetration %, 2026
UK Online Clothing Shopper Profile %, 2026
UK Online DIY Shopper Penetration %, 2026
UK Online DIY Shopper Profile %, 2026
UK Online Electricals Shopper Penetration %, 2026
UK Online Electricals Shopper Profile %, 2026
UK Online Entertainment Shopper Penetration %, 2026
UK Online Entertainment Shopper Profile %, 2026
UK Online Fashion Accessories Shopper Penetration %, 2026
UK Online Fashion Accessories Shopper Profile %, 2026
UK Online Fine Jewellery Shopper Penetration %, 2026
UK Online Fine Jewellery Shopper Profile %, 2026
UK Online Food & Grocery Shopper Penetration %, 2026
UK Online Food & Grocery Shopper Profile %, 2026
UK Online Footwear Shopper Penetration %, 2026
UK Online Footwear Shopper Profile %, 2026
UK Online Furniture & Floorcoverings Shopper Penetration %, 2026
UK Online Furniture & Floorcoverings Shopper Profile %, 2026
UK Online Gardening Shopper Penetration %, 2026
UK Online Gardening Shopper Profile %, 2026
UK Online Greeting Cards Shopper Penetration %, 2026
UK Online Greeting Cards Shopper Profile %, 2026
UK Online Health & Beauty Shopper Penetration %, 2026
UK Online Health & Beauty Shopper Profile %, 2026
UK Online Homewares Shopper Penetration %, 2026
UK Online Homewares Shopper Profile %, 2026
UK Online Pet Care Shopper Penetration %, 2026
UK Online Pet Care Shopper Profile %, 2026
UK Online Sports Equipment Shopper Penetration %, 2026
UK Online Sports Equipment Shopper Profile %, 2026
UK Online Stationery Shopper Penetration %, 2026
UK Online Stationery Shopper Profile %, 2026
UK Online Toys & Games Shopper Penetration %, 2026
UK Online Toys & Games Shopper Profile %, 2026
Proportion of UK Online Shoppers that Bought by Device in the Last 12 Months %, 2026
Proportion of UK Online Shoppers That Bought Online That Used Each Fulfilment Method in the Last 12 Months %, 2026
Online Fulfilment Preferences by Housing Tenure 2026 (%)
Research Methods used Before Purchasing a Product 2026 (%)
Research Methods used Before Purchasing a Product, by Age Group 2026 (%)
First Port of Call When Doing Research for Shopping 2026 (%)
How Consumers Use AI Tools in Research 2026 (%)
Barriers of Adaption of AI Tools in Day-to-Day Life 2026 (%)
What Influences Consumers to Buy Clothing & Footwear Online 2026 (%)
Consumers Returning Online Clothing & Footwear Purchases 2026 (%)
Reasons for Returning Online Clothing & Footwear Purchases 2026 (%)
Factors of Importance When Purchasing Clothing & Footwear Online 2026 (%)
Statements About Online Clothing & Footwear Purchases 2026 (%)
Consumers Purchasing from Dropship and Marketplace Models 2026 (%)
Why Consumers Made a Purchase From a Dropship or Marketplace Model 2026 (%)
Why Consumers Have Not Made a Purchase From a Dropship/Marketplace Mode 2026 (%)
Which Types of Products Would Consumers Buy Through Each Model 2026 (%)

Retail Channel Series: UK Online Retailing 2025-2030

Description

Table of Contents

List of Tables

Key Highlights

Scope

Reasons to Buy

Table of Contents

Table of Contents

EXECUTIVE SUMMARY

KEY TRENDS IN THE UK ONLINE MARKET

CONSUMERS

List of Table

List of Tables

List of Figure

List of Figures