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PUBLISHER: Grand View Research | PRODUCT CODE: 1404904
PUBLISHER: Grand View Research | PRODUCT CODE: 1404904
Healthcare Chatbots Market Size, Share & Trends Analysis Report By Component (Software, Services), By Application (Appointment Scheduling, Symptom Checking), By Deployment, By End-user, And Segment Forecasts, 2023 - 2030
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Healthcare Chatbots Market Growth & Trends:
The global healthcare chatbots market size is anticipated to reach USD 4,355.6 million by 2030, registering a CAGR of 23.9% from 2023 to 2030, according to a new report by Grand View Research, Inc. Key factors driving the market growth include the rising demand for virtual healthcare services, increasing adoption of mobile devices, and need to reduce healthcare costs. In addition, the COVID-19 pandemic augmented the acceptance of virtual healthcare and telemedicine services, further fostering the overall market growth. The prominent trend of integrating healthcare chatbots with EHRs to enable quick access to medical records & health information for patients is expected to continue as healthcare facilities strive to enhance patient engagement and offer more personalized care.
Healthcare providers are focusing on virtual healthcare services by prominently adopting cloud-based chatbots owing to their easy deployment and scalability. Furthermore, with the implementation of advanced NLP technology, healthcare chatbots are becoming sophisticated in comprehending and responding to patient queries in a more human-like manner. The growing adoption of AI-driven virtual assistants for improving patient engagement, the integration of chatbots with telehealth platforms for remote consultations, a focus on data security & compliance with healthcare regulations, and the development of chatbots capable of assisting with medication management & mental health support.
There is an increased emphasis on multilingual and culturally sensitive chatbots to cater to diverse patient populations, and the emergence of voice-activated chatbots for more natural & accessible patient interactions, all reflecting the ongoing evolution & expansion of healthcare chatbot applications to enhance patient care & healthcare efficiency. Key players are focusing on strategic partnerships and collaborations to enhance their product & service portfolios and expand the channel reach. For instance, In May 2022, Medtronic and DaVita Inc. announced a collaboration targeted at the development of an independent kidney care-focused medical device company (NewCo) for providing enhanced patient outcomes and improving overall treatment experience.
Healthcare Chatbots Market Report Highlights:
- Rising implementation of AI and NLP based technologies in healthcare, increasing demand for virtual healthcare services, and a requirement to improve patient outcomes & reduce healthcare costs drive the market growth
- The symptom-checking application segment accounted for the largest revenue share in 2022 owing to its prominent use among users for getting insights pertaining to their health information
- With the high investments by healthcare providers for the integration of virtual healthcare services, the healthcare providers segment held a prominent revenue share in 2022
- North America held the largest revenue share in 2022 owing to the widescale implementation of virtual healthcare services and presence of key players in the region
Product Code: GVR-4-68040-152-4
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Market Segmentation and Scope
- 1.2. Research Methodology
- 1.2.1. Information Procurement
- 1.3. Information or Data Analysis
- 1.4. Methodology
- 1.5. Research Scope and Assumptions
- 1.6. Market Formulation & Validation
- 1.7. Country Based Segment Share Calculation
- 1.8. List of Data Sources
Chapter 2. Executive Summary
- 2.1. Market Outlook
- 2.2. Segment Outlook
- 2.3. Competitive Insights
Chapter 3. Healthcare Chatbots market Variables, Trends, & Scope
- 3.1. Market Lineage Outlook
- 3.2. Market Dynamics
- 3.2.1. Market Driver Analysis
- 3.2.2. Market Restraint Analysis
- 3.2.3. Industry Challenge
- 3.3. Healthcare Chatbots market Analysis Tools
- 3.3.1. Industry Analysis - Porter's
- 3.3.1.1. Bargaining power of the suppliers
- 3.3.1.2. Bargaining power of the buyers
- 3.3.1.3. Threats of substitution
- 3.3.1.4. Threats from new entrants
- 3.3.1.5. Competitive rivalry
- 3.3.2. PESTEL Analysis
- 3.3.2.1. Political landscape
- 3.3.2.2. Economic and Social landscape
- 3.3.2.3. Technological landscape
- 3.3.1. Industry Analysis - Porter's
- 3.4. Pain Point Analysis
Chapter 4. Healthcare Chatbots Market: Component Estimates & Trend Analysis
- 4.1. Segment Dashboard
- 4.2. Healthcare Chatbots market: Component Movement Analysis, 2022 & 2030 (USD Million)
- 4.3. Software
- 4.3.1. Software Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4. Services
- 4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 5. Healthcare Chatbots Market: Deployment Estimates & Trend Analysis
- 5.1. Segment Dashboard
- 5.2. Healthcare Chatbots market: Deployment Movement Analysis, 2022 & 2030 (USD Million)
- 5.3. Cloud
- 5.3.1. Cloud Healthcare Chatbots market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 5.4. On-Premises
- 5.4.1. On-Premises Healthcare Chatbots market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 6. Healthcare Chatbots Market: Application Estimates & Trend Analysis
- 6.1. Segment Dashboard
- 6.2. Healthcare Chatbots market: Application Movement Analysis, 2022 & 2030 (USD Million)
- 6.3. Symptom Checking
- 6.3.1. Symptom Checking Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 6.4. Medication Assistance & Guidance
- 6.4.1. Medication Assistance & Guidance Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 6.5. Appointment Scheduling
- 6.5.1. Appointment Scheduling Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 6.6. Others
- 6.6.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. Healthcare Chatbots Market: End-user Estimates & Trend Analysis
- 7.1. Segment Dashboard
- 7.2. Healthcare Chatbots market: End-user Movement Analysis, 2022 & 2030 (USD Million)
- 7.3. Patients
- 7.3.1. Patients Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.4. Insurance companies
- 7.4.1. Insurance companies Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.5. Healthcare providers
- 7.5.1. Healthcare providers Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.6. Others
- 7.6.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 8. Healthcare Chatbots Market: Regional Estimates & Trend Analysis
- 8.1. Healthcare Chatbots market Share, By Region, 2022 & 2030, USD Million
- 8.2. North America
- 8.2.1. North America Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.2.2. U.S.
- 8.2.2.1. U.S. Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.2.3. Canada
- 8.2.3.1. Canada Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.3. Europe
- 8.3.1. Europe Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.3.2. UK
- 8.3.2.1. UK Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.3.3. Germany
- 8.3.3.1. Germany Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.3.4. France
- 8.3.4.1. France Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.4. Asia Pacific
- 8.4.1. Asia Pacific Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.4.2. China
- 8.4.2.1. China Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.4.3. Japan
- 8.4.3.1. Japan Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.4.4. India
- 8.4.4.1. India Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.4.5. South Korea
- 8.4.5.1. South Korea Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.4.6. Australia
- 8.4.6.1. Australia Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.5. Latin America
- 8.5.1. Latin America Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.5.2. Brazil
- 8.5.2.1. Brazil Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.5.3. Mexico
- 8.5.3.1. Mexico Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.6. Middle East and Africa
- 8.6.1. Middle East and Africa Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.6.2. South Africa
- 8.6.2.1. South Africa Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.6.3. Saudi Arabia
- 8.6.3.1. Saudi Arabia Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 8.6.4. UAE
- 8.6.4.1. UAE Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 9. Competitive Landscape
- 9.1. Company Categorization
- 9.2. Company Market Positioning
- 9.3. Participant's Overview
- 9.4. Financial Performance
- 9.5. Product Benchmarking
- 9.6. Company Heat Map Analysis
- 9.7. Strategy Mapping
- 9.8. Company Profiles/Listing
- 9.8.1. Your.MD Ltd.
- 9.8.2. HealthTap Inc.
- 9.8.3. Sensely Inc.
- 9.8.4. Buoy Health Inc.
- 9.8.5. Infermedica
- 9.8.6. Babylon Healthcare Service Limited
- 9.8.7. Baidu Inc.
- 9.8.8. Ada Digital Health Ltd.
- 9.8.9. PACT Care BV
- 9.8.10. Woebot Labs Inc.
- 9.8.11. GYANT.Com Inc
Product Code: GVR-4-68040-152-4
List of Tables
- Table 1 Global Healthcare Chatbots market by Component, 2018 - 2030 (USD Million)
- Table 2 Global Healthcare Chatbots market by Deployment, 2018 - 2030 (USD Million)
- Table 3 Global Healthcare Chatbots market by Application, 2018 - 2030 (USD Million)
- Table 4 Global Healthcare Chatbots market by End-User, 2018 - 2030 (USD Million)
- Table 5 Global Healthcare Chatbots market by region, 2018 - 2030 (USD Million)
- Table 6 North America Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
- Table 7 Europe Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
- Table 8 Asia Pacific Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
- Table 9 Latin America Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
- Table 10 MEA Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
- Table 11 Key companies launching new products/services.
- Table 12 Key companies engaged in mergers & acquisition.
- Table 13 Key companies engaged in Research & development.
- Table 14 Key Companies engaged in expansion.
List of Figures
- Fig. 1 Information procurement
- Fig. 2 Primary research pattern
- Fig. 3 Market research approaches
- Fig. 4 Value chain-based sizing & forecasting
- Fig. 5 QFD modelling for market share assessment.
- Fig. 6 Parent market analysis
- Fig. 7 Patient-population model
- Fig. 8 Market formulation & validation
- Fig. 9 Healthcare Chatbots market snapshot
- Fig. 10 Healthcare Chatbots market segment snapshot
- Fig. 11 Healthcare Chatbots market competitive landscape snapshot
- Fig. 12 Market research process
- Fig. 13 Market driver relevance analysis (Current & future impact)
- Fig. 14 Market restraint relevance analysis (Current & future impact)
- Fig. 15 Healthcare Chatbots market, component outlook key takeaways (USD Million)
- Fig. 16 Healthcare Chatbots market: component movement analysis 2022 & 2030 (USD Million)
- Fig. 17 Software market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 18 Services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 19 Healthcare Chatbots market: Deployment outlook key takeaways (USD Million)
- Fig. 20 Healthcare Chatbots market: Deployment movement analysis 2022 & 2030 (USD Million)
- Fig. 21 Cloud Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 22 On-premises Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 23 Healthcare Chatbots market: Application outlook key takeaways (USD Million)
- Fig. 24 Healthcare Chatbots market: Application movement analysis 2022 & 2030 (USD Million)
- Fig. 25 Symptom Checking Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 26 Medication Assistance & Guidance Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 27 Appointment Scheduling Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 28 Others Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 29 Healthcare Chatbots market: End-user outlook key takeaways (USD Million)
- Fig. 30 Healthcare Chatbots market: End-user movement analysis 2022 & 2030 (USD Million)
- Fig. 31 Patients Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 32 Insurance companies Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 33 Healthcare providers Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 34 Others Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 35 Regional marketplace: Key takeaways
- Fig. 36 Healthcare Chatbots market: Regional outlook, 2022 & 2030 (USD Million)2022 & 2030 (USD Million)
- Fig. 37 North America Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 38 U.S. Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 39 Canada Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 40 Europe Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 41 UK Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 42 Germany Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 43 France Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 44 Asia Pacific Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 45 Japan Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 46 China Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 47 India Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 48 South Korea Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 49 Australia Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 50 Latin America Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 51 Brazil Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 52 Mexico Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 53 MEA Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 54 South Africa Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 55 Saudi Arabia Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 56 UAE Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
- Fig. 57 Strategy framework
- Fig. 58 Company Categorization
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