Content Services Core to the Future of Work

This IDC Perspective discusses the role of content services technologies and how they are a key component to the "space" pillar of the IDC's Future of Work framework. It examines how content services are shifting to the cloud to support hybrid work models and provides investment priorities as well as advice to the technology buyer."Content is at the heart of any business - and secure, agile access to all services around the content life cycle is crucial for digital resiliency. The hybrid workforce needs secure access to content anytime, anywhere, and on any device," says Steve Charbonnier, research manager, Enterprise Content Strategies. "Organizations that wish to truly transform these processes must move beyond simply digitizing their content-centric workflows. To find success, they will need to consider these efforts in the scope of broader DX initiatives and develop plans to execute this transformation, leveraging the pillars in IDC's Future of Work framework."