IDC PeerScape: Practices to Enforce AI Accuracy and Usage

This IDC PeerScape discusses practices to enforce AI accuracy and usage."Cybersecurity vendors know their customers need the responses from GenAI assistants to be timely and accurate in order to improve security operations workflows," said Michelle Abraham, research director, Security and Trust at IDC. "They are monitoring for model drift, explaining GenAI outputs, and setting policies around usage."

IDC PeerScape Figure

Executive Summary

Peer Insights

• Practice 1: Understand and Check for AI Model Drift
  • Challenge
  • Examples
    • Broadcom
    • Cisco
    • CrowdStrike
    • Splunk
    • Trend Micro
    • Zscaler
  • Guidance
• Practice 2: Ensure Accuracy and Explainability in GenAI Outputs
  • Challenge
  • Examples
    • CrowdStrike
    • IBM
    • Splunk
    • Trend Micro
    • Zscaler
  • Guidance
• Practice 3: Use Policies and Technology to Steer Employees Toward Approved and Governed AI Solutions
  • Challenge
  • Examples
    • Broadcom
    • CrowdStrike
    • Splunk
    • Zscaler
  • Guidance