Zycus Horizon 2024: AI Is the New UI

This IDC Market Note discusses Zycus Horizon 2024 that was held from May 15 to 17 in Miami, Florida. Zycus Horizon 2024 showcased its AI-driven advancements in spend management at its user conference, emphasizing the integration of its Merlin AI engine across its platform for enhanced capabilities such as "assistive everything." The event highlighted Zycus' journey and the company's significant investment in R&D, particularly in GenAI and the environmental, social, and governance (ESG) domain with the launch of Lythouse, a comprehensive ESG platform. IDC views the integration of Merlin Assist with Microsoft Teams as a potential game changer, aligning with the theme that AI is the new UI. This reflects a broader trend toward the democratization of procurement, making applications more accessible and intuitive for all users. Zycus aims to increase awareness and adoption of its mature, AI-infused spend management platform amid a crowded market, driving value beyond savings to support sustainability, risk and compliance, growth, and margin efficiency."AI is the new UI: Zycus' Horizon 2024 unveils the future of spend management, where AI-driven 'assistive everything' transforms user experiences and operational efficiency." - Patrick Reymann, research director, Procurement and Enterprise Applications