Understanding AI and Its Role in the Future of Print and Document Services

This IDC Market Perspective aims to understand artificial intelligence (AI) and its role in the future of print and document services. Artificial intelligence is profoundly transforming both the business landscape and our daily lives, marking a new era of innovation and efficiency. Traditional AI and GenAI will both have a significant impact on the market for print and document services with the potential to revolutionize the way print is acquired, delivered, managed, and used. "AI is not just reshaping the future of print and document services - it's redefining our interaction with technology, promising unparalleled efficiency and innovation," says Robert Palmer, research VP, Imaging, Printing, and Document Solutions at IDC. "As we embrace 'AI everywhere,' understanding its impact is crucial for harnessing its full potential while navigating ethical landscapes."