Need help finding what you are looking for?
Contact Us
PUBLISHER: IDC | PRODUCT CODE: 1714043
PUBLISHER: IDC | PRODUCT CODE: 1714043
8x8: Transformed, Revitalized, and on the Offense
PUBLISHED:
PAGES: 6 Pages
DELIVERY TIME: 1-2 business days
SELECT AN OPTION
8x8's third analyst summit showcased its transformation into an outcome-based communication solutions provider. The company emphasizes customer success based on a pragmatic approach to AI adoption and a flexible CX platform. Key product announcements at the summit included 8x8 JourneyIQ, contact center RCS support, 8x8 Engage for Digital Channels, and 8x8 AI Orchestrator.
Executive Snapshot
In This Market Note
IDC's Point of View
- Prioritizing Outcomes Over Technology
- Aligning New Launches with Business Needs
- Pragmatic AI Approach
- Wilson's Leadership and Team Cohesion
Learn More
- Synopsis
Product Code: EUR153308725
Executive Snapshot
In This Market Note
IDC's Point of View
- Prioritizing Outcomes Over Technology
- Aligning New Launches with Business Needs
- Pragmatic AI Approach
- Wilson's Leadership and Team Cohesion
Learn More
- Synopsis
Have a question?
SELECT AN OPTION
Have a question?
Questions? Please give us a call or visit the contact form.