Redington Gulf FZE Leverages Hexalytics' Capabilities for Data- and AI-Driven Transformation

The demand for AI in the Middle East has been growing, driven by government initiatives and organizational goals to improve operational efficiency, support informed decision-making, and enhance customer experiences. While many organizations are investing in the AI features of packaged solutions, there is also a growing need for customization to adapt AI models to their specific corporate data. This, however, can be challenging due to the complexities involved in the process.Redington Gulf has been striving to drive data- and AI-enabled business transformation. To achieve this, the company leveraged the services of Hexalytics. This IDC Perspective outlines the beginning and progression of their collaboration, the decision-making process for AI investments, what lies ahead for their relationship, and important considerations for IT buyers looking to undertake similar initiatives."AI's transformative potential in the Middle East is immense, presenting opportunities to drive innovation, enhance operational efficiencies, and unlock new business models. However, achieving success necessitates a strategic balance between adopting cutting-edge technologies and addressing critical challenges such as data privacy, regulatory compliance, and cost sensitivity. Organizations must take a measured approach, aligning AI initiatives with regional requirements while ensuring robust data and AI governance and sustainable investment."- Arif Sultan, senior research analyst, software and emerging technologies, IDC Saudi Arabia"Strategic partnerships are vital for AI success. Collaborating with trusted, capable partners fosters innovation and ensures long-term impact. Together, organizations and partners can navigate complexities, align strategies, and deliver tailored AI solutions that drive sustainable growth and measurable value." - Melih Murat, associate research director, artificial intelligence, IDC Middle East and Africa