The Emerging Role of Agentic AI in Supply Chain Planning

This IDC Perspective discusses the emerging role of agentic AI in supply chain planning. While agentic AI has a long way to go, the promise of improving supply chain performance, process automation, and end-to-end optimization means this will be a rapidly growing field and, perhaps, a competitive advantage for some.Progress in the field is improving process automation and supply chain optimization, but is still only loosely understood and defined."Supply chains are looking to the supply chain tech vendors to clarify the agentic AI opportunity, define the cost and service model, and deliver significant value. Those who unlock process automation and insight optimization, may be at a competitive advantage." - Eric Thompson, research director, Worldwide Supply Chain Planning, IDC