From Data to Action: The Value of Agentic AI in Observability

This IDC Market Note explores how agentic AI is transforming observability by enabling autonomous decision-making, proactive issue prediction, and seamless ITSM integration. It highlights agentic AI's impact on operational efficiency, business outcomes, and cost optimization while advising technology vendors to prioritize deep AI integration, business-context capabilities, and ecosystem collaboration to support autonomous IT operations and drive future innovation in observability for 2026 and beyond.