PUBLISHER: IDC | PRODUCT CODE: 1892632
PUBLISHER: IDC | PRODUCT CODE: 1892632
This IDC Market Note highlights Simpro's Simprosium events held in London, United Kingdom, and Sydney, Australia. Simpro's Simprosium 2025 showcased the company's commitment to driving practical, AI-powered innovation for trades and field service organizations. With a focus on delivering tangible value, Simpro introduced enhancements to its AI-First Operating Platform and Simpro Mobile Vision, emphasizing profitability, operational efficiency, and customer experience. "Practical AI isn't just a buzzword - it's the catalyst transforming field technicians into brand advocates and driving profitable growth in the trades industry," said Aly Pinder Jr., research vice president, Aftermarket Services Strategies at IDC. "Simpro's Simprosium events highlighted the changing role of field service, one in which service can drive revenue, profitability, growth, and resolution. Simpro is positioning itself as a technology vendor that can help trades organizations implement an AI-operating platform focused on profitability for every field job."