Notice: Global Information Announces Listing on JASDAQ Standard Market of the Tokyo Stock Exchange

Cover Image
Market Research Report

United Kingdom - Telecoms, Mobile and Broadband - Statistics and Analyses

Published by BuddeComm Product code 985627
Published Content info 295 Pages
Delivery time: 1-2 business days
Price
Back to Top
United Kingdom - Telecoms, Mobile and Broadband - Statistics and Analyses
Published: December 22, 2020 Content info: 295 Pages
Description

UK preps for 2021 5G spectrum auctions

The UK's telecom market remains one of the largest in Europe, characterised by fierce competition which has resulted in reduced pricing for end-users. Following some market consolidation in the mobile segment there are four key players and a number of MVNOs. Mobile broadband in coming years will place some additional pressure on the fixed-line broadband subscriber base as customers are tempted to migrate to 5G-enabled services. The fixed-line broadband sector has seen the steady decline in DSL and the ongoing efforts among a good number of operators to expand the reach of fibre networks. This is being supported by government efforts to encourage the right economic environment facilitating the ambition to have a fully-fibred UK.

The fixed-line voice segment is being similarly repositioned, with PSTN services making way for IP-delivered content. BT's independent wholesale unit Openreach planned to complete the switch to fibre by 2025, and since September 2020 the unit has stopped offering copper-based products to fibre-enabled premises.

The UK's broadband sector is fast migrating from copper to fibre. By September 2020 about 7.9 million premises were able to access a gigabit broadband service from full fibre or Virgin Media's DOCSIS3.1 network. The vast majority of premises could access superfast broadband (of at least 30Mb/s).

The government's own gigabit ambitions were scaled back in November 2020. Under its 2025 Gigabit program, a gigabit service was to be made available nationally, but this this was changed to 85% coverage.

The mobile market is also one of the largest in Europe, both in terms of revenue and in the number of subscribers. The market has room for a growing number of low-cost MVNOs providing effective price and service competition for subscribers. The country has developed one of the strongest 5G segments, with all MNOs increasing their footprints after having launched services progressively since 2019.

Auctions for spectrum in the 2.3GHz and 3.4GHz bands made more bandwidth available for mobile broadband services, supported by regulatory moves which allowed the refarming of 2G spectrum. Spectrum in the 700MHz and 3.5GHz bands will be auctioned in early 2021, having been being allocated for 5G use.

This report analyses the key aspects of the UK's telecom market, presenting statistics on the fixed network services sector and an overview of the key regulatory issues including the status of interconnection, local loop unbundling, and carrier preselection. The report reviews the major fixed network telcos and examines the status of fixed-line voice services following the deregulation of the retail call market sector. The report also assesses the fixed and fixed-wireless broadband markets, covering technologies and including statistics and an update on recent commercial initiatives. In addition, the report surveys the UK's mobile voice and data markets, providing an overview of mobile statistics, regulatory issues and technologies. It also profiles the major operators and MVNOs and looks ahead to mobile market developments in coming years.

BuddeComm notes that the outbreak of the Coronavirus is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

  • Government bans Huawei equipment in 5G networks from September 2021;
  • Vodafone to switch off its 3G network by 2022;
  • Liberty Global and O2 announce merger;
  • Openreach to stop selling copper products to FttP-enabled premises by September 2021;
  • Ofcom clears 700MHz spectrum for January 2021 auction;
  • Government to invest £1 billion of fibre infrastructure and 5G technologies, scales back gigabit broadband coverage to 85% by 2025;
  • Report update includes the regular's market updates to June 2020, telcos' financial and operating data to Q3 2020, Telecom Maturity Index charts and analyses, assessment of the global impact of Covid-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

Virgin Media, BT, KCom, Orange, Cable & Wireless, COLT Telecom, Dixons Carphone Group, Sky, O2, H3, Vodafone, Everything Everywhere (BT/EE, incorporating the former T-Mobile UK and Orange UK), Tesco Mobile

Table of Contents

Table of Contents

Key statistics

Regional European Market Comparison

  • Europe Telecom Maturity Index by tier
    • Market Leaders
    • Market Challengers
    • Market Emergents
  • TMI versus GDP
  • Mobile and mobile broadband penetration
  • Fixed versus mobile broadband penetration

Country overview

Covid-19 and its impact on the telecom sector

  • Economic considerations and responses
  • Mobile devices
  • Subscribers
  • Infrastructure

Telecommunications market

  • Market analysis

Regulatory environment

  • Historical overview
  • Regulatory authority
    • Office of Communications (Ofcom)
  • Fixed-line developments
    • Telecom sector liberalisation
    • Interconnect
    • Access
    • Number Portability (NP)
    • Carrier PreSelection (CPS)
    • Wholesale Line Rental (WLR)
  • Mobile network developments
    • Spectrum regulations
    • Spectrum refarming
    • Spectrum sharing
    • 2.6GHz
    • 800MHz
    • 900MHz
    • 700MHz
    • 1800MHz
    • 2.3GHz and 3.4GHz
    • Revised licence conditions
    • Other spectrum auctions
    • Roaming
    • Mobile Number Portability (MNP)
    • Mobile Termination Rates (MTRs)

Mobile market

  • Market analysis
  • Mobile statistics
  • Mobile infrastructure
    • 5G
    • 4G (LTE)
    • 3G
    • Other infrastructure developments
  • Mobile voice
  • Mobile data
    • SMS and MMS
    • Mobile broadband
  • Major mobile operators
    • Hutchison 3
    • O2
    • Vodafone
    • EE
    • Mobile Virtual Network Operators (MVNOs)
  • Mobile content and applications
    • Mobile applications
    • M-payment MNO collaboration
    • Contactless payments
    • m-ticketing
    • m-banking
    • m-health

Fixed-line broadband market

  • Introduction and statistical overview
    • Market analysis
    • Broadband statistics
    • Government support
  • Hybrid Fibre Coax (HFC) networks
  • Digital Subscriber Line (DSL) networks
    • G.fast
  • Fibre-to-the-Premises (FttP) networks
    • BT
    • Virgin Media/Fujitsu
    • Other developments
  • Other fixed broadband services
    • Broadband Powerline (BPL)
    • Fixed wireless (Wi-Fi and WiMAX)

Fixed network operators

  • British Telecom
    • Openreach
    • Company restructure
  • KCom
  • Cable & Wireless Communications (C&WC)
  • Virgin Media
  • COLT Telecom
  • Dixons Carphone Group (Carphone Warehouse)
  • TalkTalk Group
  • Sky

Telecommunications infrastructure

  • Overview of the national telecom network
  • Next Generation Networks
  • International infrastructure
    • Submarine cable networks
    • Satellite networks
  • Cloud services
  • Smart infrastructure

Appendix - Historic data

Glossary of abbreviations

Related reports

List of Tables

  • Table 1 - Top Level Country Statistics and Telco Authorities - United Kingdom - 2020 (e)
  • Table 2 - Change in consumer take-up of telecom services by type - 2010 - 2020
  • Table 3 - Fixed-line calls and access revenue by main operator- 2010 - 2020
  • Table 4 - Communications retail revenue by sector - 2010 - 2020
  • Table 5 - Change in telecoms revenue by service - 2013 - 2019
  • Table 6 - Change in the average retail household spend on telecoms services - 2013 - 2019
  • Table 7 - Change in fixed-line and mobile voice traffic (billion minutes) - 2010 - 2020
  • Table 8 - Change in average fixed and mobile call minutes per line - 2013 - 2019
  • Table 9 - Change in the proportion of calls made, fixed-line and mobile - 2010 - 2019
  • Table 10 - Change in telecom retail revenue by sector (£ billion) - 2010 - 2020
  • Table 11 - Change in the number of telecom connections by type (million) - 2010 - 2020
  • Table 12 - BT wholesale lines (new format) - 2016 - 2020
  • Table 13 - MTRs by operator (pence per minute) - 2015 - 2018
  • Table 14 - Mobile interconnection traffic - 2010- 2020
  • Table 15 - Growth in mobile voice traffic - 2010 - 2020
  • Table 16 - Change in mobile retail revenue by service - 2010 - 2020
  • Table 17 - Growth in the number of mobile subscribers and penetration - 2010 - 2025
  • Table 18 - Change in the number of mobile connections by type - 2010 - 2020
  • Table 19 - Decline in mobile ARPU by contract, prepaid (£ per month)- 2010 - 2020
  • Table 20 - Change in average household spend of fixed-voice and mobile services - 2012 - 2019
  • Table 21 - Change in the number of prepaid/ contract subscribers (million) - 2010 - 2020
  • Table 22 - Growth in the number of LTE subscribers - 2013 - 2019
  • Table 23 - Growth in O2's LTE subscribers and penetration - 2014 - 2019
  • Table 24 - Growth in the number of M2M connections - 2010 - 2019
  • Table 25 - Growth in the number of O2's M2M accesses - 2014 - 2020
  • Table 26 - Development of outgoing mobile voice traffic (billion minutes)- 2010 - 2020
  • Table 27 - Growth in average mobile data traffic per user- 2011 - 2019
  • Table 28 - Growth in contract/prepaid mobile data traffic - 2013 - 2020
  • Table 29 - Decline in the volume of SMS and MMS messages sent - 2010 - 2020
  • Table 30 - Change in average SMS/MMS traffic per month by contract type - 2010 - 2019
  • Table 31 - Change in the number of dedicated mobile broadband subscribers - 2008 - 2020
  • Table 32 - Growth in the number of active mobile broadband subscribers - 2010 - 2025
  • Table 33 - Growth in the number of H3's registered subscribers by sector - 2008 - 2020
  • Table 34 - Growth in the number of H3's active subscribers by sector - 2014 - 2020
  • Table 35 - Development of H3's financial data - 2008 - 2020
  • Table 36 - Decline in H3's annualised gross ARPU (£ month) - 2009 - 2020
  • Table 37 - Development of O2's financial data -2010 - 2020
  • Table 38 - Development of O2's quarterly financial data - 2013 - 2020
  • Table 39 - Change in O2's mobile ARPU - 2010 - 2020
  • Table 40 - O2 proportion of data to service revenue - 2010 - 2019
  • Table 41 - Growth in the number of O2's mobile subscribers by type - 2010 - 2020
  • Table 42 - Development of Vodafone's mobile ARPU (blended, contract, prepaid) - 2010 - 2020
  • Table 43 - Vodafone (UK) subscribers and proportion prepaid - 2010 - 2020
  • Table 44 - Vodafone (UK) financial data - 2015 - 2021
  • Table 45 - Vodafone customer churn - 2007 - 2020
  • Table 46 - Vodafone Group revenue by sector (€ billion) - 2015 - 2021
  • Table 47 - Vodafone UK service revenue (€ billion) - 2016 - 2021
  • Table 48 - Vodafone mobile customer retention cost - 2016 - 2021
  • Table 49 - Growth in Vodafone's mobile data traffic - 2013 - 2020
  • Table 50 - Development of EE's mobile revenue (new format under BT) - 2016 - 2021
  • Table 51 - EE quarterly consumer mobile revenue (new format under BT) - 2016 - 2021
  • Table 52 - Decline in EE's ARPU - 2009 - 2020
  • Table 53 - Change in the number of Virgin Mobile's mobile subscribers - 2010 - 2020
  • Table 54 - Development of Virgin Mobile's revenue - 2010 - 2020
  • Table 55 - Change in the number of fixed-line broadband connections by type - 2010 - 2020
  • Table 56 - Growth in the average headline broadband speed - 2010 - 2019
  • Table 57 - Change in the proportion of residential broadband connections by speed - 2013 - 2019
  • Table 58 - Change in market share of fixed-line broadband subscribers by provider - 2010 - 2019
  • Table 59 - Change in broadband penetration by technology - 2010 - 2019
  • Table 60 - Growth in the number of fixed-line broadband subscribers and penetration - 2010 - 2025
  • Table 61 - Growth in average consumer fixed-line broadband traffic - 2011 - 2019
  • Table 62 - Change in the number of superfast broadband subscribers and market share - 2010 - 2019
  • Table 63 - Growth in the number of Virgin Media's cable broadband subscribers - 2010 - 2020
  • Table 64 - Development of Virgin Media's cable ARPU - 2010 - 2020
  • Table 65 - Development of Virgin Media's revenue - 2010 - 2020
  • Table 66 - Change in Virgin Media's cable revenue - 2010 - 2020
  • Table 67 - Growth in the number of cable broadband subscribers - 2010 - 2020
  • Table 68 - Decline in the number of DSL subscribers - 2010 - 2020
  • Table 69 - BT consumer and wholesale broadband revenue - 2010 - 2021
  • Table 70 - Growth in the number of BT's G.fast connections - 2017 - 2020
  • Table 71 - Growth in the number of fibre broadband connections by type - 2013 - 2019
  • Table 72 - Development in the number of Openreach's fibre broadband connections - 2016 - 2020
  • Table 73 - Growth in the number of Vodafone's fixed broadband subscribers - 2011 - 2020
  • Table 74 - Fixed-voice traffic volume by call type - 2010 - 2020
  • Table 75 - Fixed-voice revenue by call type (£ billion) - 2010 - 2020
  • Table 76 - Change in BT's share of residential call types by traffic volumes - 2010 - 2019
  • Table 77 - Development of BT's financial data - 2010 - 2021
  • Table 78 - BT retail fixed revenue, Consumer, Business divisions - 2012 - 2021
  • Table 79 - BT revenue, Consumer division (new style, £ million) - 2012 - 2021
  • Table 80 - BT revenue by Global Services, Wholesale and Openreach divisions - 2010 - 2021
  • Table 81 - Development of KCom's revenue - 2010 - 2019
  • Table 82 - Development of Virgin Media's revenue - 2010 - 2020
  • Table 83 - Virgin Media revenue by sector (£ million) - 2010 - 2020
  • Table 84 - Change in Virgin Media's subscribers by sector (million) - 2010 - 2020
  • Table 85 - Development of TalkTalk Group's financial data - 2009 - 2021
  • Table 86 - Change in the number of fixed lines in service and teledensity - 2010 - 2025
  • Table 87 - Historic - Fixed lines in service and teledensity - 1999 - 2009
  • Table 88 - Historic - Percentages of mobile and fixed phones in homes - 2000 - 2016
  • Table 89 - Historic - Call volumes, fixed-line and mobile in minutes - 2003 - 2010
  • Table 90 - Historic - KCom revenue - 2000 - 2010
  • Table 91 - Historic - Telecoms revenue by service - 2008 - 2017
  • Table 92 - Historic - Average household spend on telecoms services - 2005 - 2017
  • Table 93 - Historic - Fixed-voice traffic by type in minutes - 2002 - 2017
  • Table 94 - Historic - Virgin Media revenue - 2003 - 2010
  • Table 95 - Historic - Carphone Warehouse Europe revenue, profit - 2008 - 2014
  • Table 96 - Historic - TalkTalk subscribers - 2011 - 2015
  • Table 97 - Historic - Communications revenue by sector - 2003 - 2017
  • Table 98 - Historic - Household take-up of telecom services - 2003 - 2016
  • Table 99 - Historic - Communications wholesale and retail revenue - 2005 - 2017
  • Table 100 - Historic - Telecom connections: fixed, mobile, broadband - 2002 - 2009
  • Table 101 - Historic - BT's LLU, shared wholesale lines (old format) - 2004 - 2017
  • Table 102 - Historic - Lines with CPS - 2004 - 2018
  • Table 103 - Historic - WLR lines - 2004 - 2018
  • Table 104 - Historic - Average fixed-voice revenue per month by call type - 2011 - 2016
  • Table 105 - Historic - BT share of residential call types by traffic volumes - 2002 - 2009
  • Table 106 - Historic - BT Consumer lines and TV subscribers - 2011 - 2017
  • Table 107 - Historic - COLT financial data - 2006 - 2015
  • Table 108 - Historic - COLT financial data by business - 2013 - 2015
  • Table 109 - Historic - H3 annualised data ARPU - 2009 - 2012

List of Charts

  • Chart 1 - Europe Telecoms Maturity Index - Market Leaders (top tier)
  • Chart 2 - Europe Telecoms Maturity Index - Market Challengers (middle tier)
  • Chart 3 - Europe Telecoms Maturity Index - Market Emergents (bottom tier)
  • Chart 4 - Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 5 - Europe - mobile subscriber penetration vs mobile broadband penetration
  • Chart 6 - Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
  • Chart 7 - Northern Europe -mobile subscriber penetration vs mobile broadband penetration
  • Chart 8 - Southern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 - Eastern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 10 - Scandinavia and Baltics fixed and mobile broadband penetration
  • Chart 11 - Northern Europe fixed and mobile broadband penetration
  • Chart 12 - Southern Europe fixed and mobile broadband penetration
  • Chart 13 - Eastern Europe fixed and mobile broadband penetration
  • Chart 14 - Change in consumer take-up of telecom services by type - 2010 - 2020
  • Chart 15 - Fixed-line calls and access revenue by main operator- 2010- 2020
  • Chart 16 - Change in telecoms revenue by service - 2010 - 2019
  • Chart 17 - Change in the average retail household spend on telecoms services - 2012 - 2019
  • Chart 18 - Change in fixed-line and mobile voice traffic (billion minutes) - 2010 - 2020
  • Chart 19 - Change in average fixed and mobile call minutes per line - 2013 - 2019
  • Chart 20 - Change in the proportion of calls made, fixed-line and mobile - 2010 - 2019
  • Chart 21 - Change in telecom retail revenue by sector: fixed, mobile - 2010 - 2020
  • Chart 22 - Change in the number of telecom connections by type - 2010 - 2020
  • Chart 23 - Growth in mobile voice traffic - 2010 - 2020
  • Chart 24 - Change in mobile retail revenue by service - 2010 - 2020
  • Chart 25 - Growth in the number of mobile subscribers and penetration - 2010 - 2025
  • Chart 26 - Change in the number of mobile connections by type - 2010- 2020
  • Chart 27 - Decline in mobile ARPU by contract, prepaid - 2010 - 2020
  • Chart 28 - Change in average household spend of fixed-voice and mobile services - 2012 - 2019
  • Chart 29 - Change in the number of prepaid and contract subscribers - 2010 - 2020
  • Chart 30 - Growth in the number of LTE subscribers - 2013 - 2019
  • Chart 31 - Growth in O2's LTE subscribers and penetration - 2014 - 2019
  • Chart 32 - Growth in the number of M2M connections - 2010 - 2019
  • Chart 33 - Development of outgoing mobile voice traffic - 2010 - 2020
  • Chart 34 - Growth in average mobile data traffic per user- 2011 - 2019
  • Chart 35 - Growth in contract/prepaid mobile data traffic - 2013 - 2020
  • Chart 36 - Decline in the volume of SMS and MMS messages sent - 2010 - 2020
  • Chart 37 - Change in average SMS/MMS traffic per month by contract type - 2010 - 2019
  • Chart 38 - Growth in the number of active mobile broadband subscribers - 2010 - 2025
  • Chart 39 - Growth in the number of H3's registered subscribers by sector - 2008 - 2020
  • Chart 40 - Growth in the number of H3's active subscribers by sector - 2014 - 2020
  • Chart 41 - Development of H3's financial data - 2008 - 2020
  • Chart 42 - Decline in H3's annualised gross ARPU - 2009 - 2020
  • Chart 43 - Development of O2's financial data - 2010 - 2020
  • Chart 44 - Development of O2's quarterly financial data - 2013 - 2020
  • Chart 45 - Change in O2's annualised ARPU - blended, contract, prepaid and data - 2010 - 2020
  • Chart 46 - Growth in the number of O2's mobile subscribers by type - 2010 - 2020
  • Chart 47 - Development of Vodafone's mobile ARPU (blended, contract, prepaid) - 2010 - 2019
  • Chart 48 - Vodafone (UK) subscribers and proportion prepaid - 2010 - 2020
  • Chart 49 - Vodafone (UK) financial data - 2015 - 2021
  • Chart 50 - Growth in Vodafone's mobile data traffic - 2014 - 2020
  • Chart 51 - Development of EE's mobile revenue (new format under BT) - 2016 - 2020
  • Chart 52 - EE quarterly consumer mobile revenue (new format under BT) - 2016 - 2021
  • Chart 53 - Decline in EE's ARPU - 2009 - 2020
  • Chart 54 - Change in the number of Virgin Mobile's mobile subscribers - 2010 - 2020
  • Chart 55 - Development of Virgin Mobile's revenue - 2010 - 2020
  • Chart 56 - Growth in the average headline broadband speed - 2010 - 2019
  • Chart 57 - Change in the proportion of residential broadband connections by speed - 2013 - 2019
  • Chart 58 - Change in market share of fixed-line broadband subscribers by provider - 2010 - 2019
  • Chart 59 - Change in broadband penetration by technology - 2010 - 2019
  • Chart 60 - Growth in the number of fixed-line broadband subscribers and penetration - 2010 - 2025
  • Chart 61 - Growth in average consumer fixed-line broadband traffic - 2011 - 2019
  • Chart 62 - Change in the number of superfast broadband subscribers and market share - 2010 - 2019
  • Chart 63 - Growth in the number of Virgin Media's cable broadband subscribers - 2010 - 2020
  • Chart 64 - Development of Virgin Media's cable ARPU - 2010 - 2020
  • Chart 65 - Development of Virgin Media's revenue - 2010 - 2020
  • Chart 66 - Change in Virgin Media's cable revenue - 2010 - 2020
  • Chart 67 - Growth in the number of cable broadband subscribers - 2010 - 2020
  • Chart 68 - Decline in the number of DSL subscribers - 2010 - 2020
  • Chart 69 - Growth in the number of fibre broadband connections by type - 2013 - 2019
  • Chart 70 - Growth in the number of Vodafone's fixed broadband subscribers - 2011 - 2020
  • Chart 71 - Fixed-voice traffic volume by call type - 2010 - 2020
  • Chart 72 - Fixed-voice revenue by call type - 2010 - 2020
  • Chart 73 - BT share of residential call types by traffic volumes - 2010 - 2019
  • Chart 74 - BT financial data - 2010 - 2021
  • Chart 75 - BT revenue by operating division - 2012 - 2021
  • Chart 76 - BT revenue, Consumer division (new style) - 2012 - 2020
  • Chart 77 - BT revenue by Global Services, Wholesale and Openreach divisions - 2010 - 2021
  • Chart 78 - Development of KCom's revenue - 2010 - 2019
  • Chart 79 - Development of Virgin Media's revenue - 2010 - 2020
  • Chart 80 - Virgin Media revenue by sector - 2010 - 2020
  • Chart 81 - Virgin Media subscribers by sector - 2010 - 2020
  • Chart 82 - Development of TalkTalk Group's financial data - 2009 - 2021
  • Chart 83 - Change in the number of fixed lines in service and teledensity - 2010 - 2025

List of Exhibits

  • Exhibit 1 - Generalised Market Characteristics by Market Segment
  • Exhibit 2 - Spectrum available for mobile services
  • Exhibit 3 - Spectrum awards - 800MHz and 2.6GHz - 2013
  • Exhibit 4 - Spectrum awards - 2.3GHz, 3.4GHz - April 2018
  • Exhibit 5 - Spectrum auction results 10GHz - February 2008
  • Exhibit 6 - 3G licence results - April 2000
  • Exhibit 7 - 3G licensee and infrastructure suppliers
  • Exhibit 8 - H3 spectrum concessions
  • Exhibit 9 - Wireless opportunities using technology and frequencies
  • Exhibit 10 - Principal submarine cables from the UK
  • Exhibit 11 - 2Africa submarine cable
Back to Top