PUBLISHER: The Business Research Company | PRODUCT CODE: 1729074
PUBLISHER: The Business Research Company | PRODUCT CODE: 1729074
Unmanned stores refer to retail establishments that operate without the presence of traditional human staff, utilizing advanced technologies such as artificial intelligence, sensors and automated systems to facilitate shopping, transactions and customer service. These stores aim to provide a seamless, convenient and efficient shopping experience for customers while optimizing operational efficiencies for store operators.
The unmanned stores market consists of sales, by entities (organizations, sole traders, or partnerships), of retail establishments that operate without traditional human staff such as cashiers. These stores utilize advanced technologies to facilitate transactions and monitor inventory, creating a seamless shopping experience for customers who can select items and check out without waiting in line.
The global unmanned stores market was valued at $25,285.73 million in 2019 which grew till 2024 at a compound annual growth rate (CAGR) of more than 21.00%.
Growth in Preference For Self-Service And Autonomous Retail Experiences
Growth in preference for self-service and autonomous retail experiences helped the growth of the unmanned stores market. Consumers increasingly value the convenience, speed and control that self-service options provide. Autonomous stores cater to this demand by offering frictionless transactions, reducing wait times and providing 24/7 access. As more shoppers seek seamless, personalized and efficient shopping experiences, unmanned stores are poised to meet these expectations, encouraging wider adoption and supporting market expansion. For example, in June 2023, according to a survey conducted by Xenonstack, an India-based data and artificial intelligence foundry, 75% of retail customers favor autonomous shopping experiences. In response, retailers are upgrading their operations with advanced technologies to meet evolving consumer preferences. This shift towards automation allows retailers to enhance customer satisfaction, streamline processes and stay competitive in a rapidly changing market. Therefore, growth in preference for self-service and autonomous retail experiences drove the growth of the unmanned stores market.
Integration Of Advanced AIoT Systems Transforming Retail Operations With Fully Autonomous Stores
Major players in the unmanned store market are launching fully autonomous stores utilizing Artificial Intelligence of Things (AIoT) technologies. The stores incorporate grab-and-go systems with smart shelves, weight sensors and customer positioning to monitor inventory and behavior in real time. Customers use quick-response (QR) codes to enter, select products and complete purchases. Remote workers manage inventory and sales, optimizing operational efficiency and reducing the need for on-site staff. For example, in July 2023, Industrial Technology Research Institute (ITRI), a Taiwan-based technology research and development institution, along with 7-Eleven Inc, a US-based convenience store chain, launched "X-STORE 7. It is a Taiwan's first fully unmanned convenience store, operating independently with artificial intelligence of things (AIoT) technologies. Located at ITRI's headquarters, the store uses ITRI's Grab & Go System Service, integrating smart shelves, weight sensors and customer positioning to track inventory and behavior. The store streamlines operations, addresses labor challenges and supports underserved areas. Customers enter with a quick response (QR) code, select items and complete purchases at a checkout area, while a remote worker manages inventory and sales in real time.
The global unmanned stores market is fairly fragmented, with a large number of small players operating in the market. The top ten competitors in the market made up to 18.75% of the total market in 2023.
Unmanned Stores Global Market Opportunities And Strategies To 2034 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global unmanned stores market as it emerges from the COVID-19 shut down.
Where is the largest and fastest-growing market for unmanned stores? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The unmanned stores market global report from The Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider unmanned stores market; and compares it with other markets.
Appendix- This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report.