PUBLISHER: The Business Research Company | PRODUCT CODE: 1923952
PUBLISHER: The Business Research Company | PRODUCT CODE: 1923952
Outage management refers to various computer-related software utilized by electric distribution systems. These software tools are primarily employed by grid and system supervisors to restore power to the grid, identifying and alerting to outages in power distribution networks.
The main types of outage management encompass both software and services. Software for Outage Management Systems (OMS) is designed to restore the network model after an outage, facilitating the efficient recovery of power distribution. These software products can be either integrated into broader systems or exist as standalone solutions. Outage management tools find application in various end-user sectors, including public utility and private utilities, and are utilized in different contexts such as residential and commercial settings.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
Tariffs are impacting the outage management market by raising costs for imported software modules, GIS tools, and analytics platforms used in utilities management. Public and private utilities in North America, Europe, and Asia-Pacific are most affected due to dependence on imported solutions. Tariffs are also fostering domestic software development, localized support services, and investments in cloud-enabled outage management solutions, enhancing operational efficiency and resilience.
The outage management market research report is one of a series of new reports from The Business Research Company that provides outage management market statistics, including outage management industry global market size, regional shares, competitors with an outage management market share, detailed outage management market segments, market trends and opportunities, and any further data you may need to thrive in the outage management industry. This outage management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The outage management market size has grown rapidly in recent years. It will grow from $1.34 billion in 2025 to $1.57 billion in 2026 at a compound annual growth rate (CAGR) of 17.2%. The growth in the historic period can be attributed to initial implementation in public utilities, use by private utility providers, reliance on conventional outage reporting methods, early adoption in residential and commercial sectors, integration with SCADA systems.
The outage management market size is expected to see rapid growth in the next few years. It will grow to $2.9 billion in 2030 at a compound annual growth rate (CAGR) of 16.5%. The growth in the forecast period can be attributed to increased adoption of AI-driven analytics, cloud-based outage management solutions, integration with smart grids, development of predictive maintenance tools, adoption of digital workforce management solutions. Major trends in the forecast period include deployment of advanced oms software, integration of gis and analytics tools, implementation of mobile workforce management solutions, expansion of customer engagement platforms, adoption of managed services for outage management.
The growing residential sector is expected to drive the future growth of the outage management market. The residential sector, focusing on housing or dwellings for residential purposes, benefits from outage management systems by minimizing the impact of power interruptions, improving customer satisfaction, and optimizing utility operations. These systems play a crucial role in enhancing the overall reliability and efficiency of residential power services. For example, in October 2023, the United States Census Bureau reported a 13.8% increase in privately owned dwelling units authorized under building permits, reaching 1,524,000 units on a seasonally adjusted annual basis in February compared to 1,339,000 in January. Therefore, the expanding residential sector is a significant driver of the outage management market.
Companies operating in the outage management market are focusing on developing innovative solutions, such as advanced outage management systems (OMS), to meet the rising demand for real-time service restoration, enhanced customer communication, and improved grid reliability. Modern OMS platforms go beyond traditional control-room tools by integrating live data, mobile accessibility, and automated analysis to streamline outage detection and recovery compared with legacy systems that rely on manual reporting and limited visibility. For example, in June 2024, Duquesne Light Company (DLC), a US-based electric utility provider, introduced a new Outage Management System (OMS) featuring a more dynamic and informative outage map accessible through its website and mobile app. The system strengthens restoration processes by providing real-time outage visibility, improved customer messaging, and greater transparency across the company's service territory. This upgraded OMS supports DLC's broader grid-modernization strategy, enabling faster service recovery and an improved customer experience.
In November 2024, Message Broadcast, a U.S.-based provider of customer engagement and communication software for electric utilities, acquired West Utilities for an undisclosed amount. Through this acquisition, Message Broadcast aimed to enhance its utility-sector software portfolio by incorporating high-volume, critical-incident communication capabilities designed for outage management and rapid customer notifications. West Utilities is a U.S.-based software provider of inbound/outbound IVR and high-speed notification solutions that support electric utility outage workflows.
Major companies operating in the outage management market are ASEA Brown Boveri Ltd., General Electric Company, Oracle Corporation, Schneider Electric SA, Siemens AG, Consultants to Government and Industry Incorporated, Advanced Control Systems Inc, Intergraph Corporation, Futura Systems Inc., Survalent Technology Corporation, Milsoft Utility Solutions, S&C Power Company, Itron Inc., Eaton Corporation, Landis+Gyr, Enghouse Systems, Det Norske Veritas GL, Hexagon Safety & Infrastructure, DataVoice International Inc., AutoGrid, SmartGridCIS, Clevest Solutions Inc., Sentient Energy Inc., Aclara Technologies, Thales Group
North America was the largest region in the outage management market in 2025 and is expected to be the fastest-growing region in the forecast period. The regions covered in the outage management market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the outage management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The outage management market includes revenues earned by entities by providing advanced metering infrastructure, distribution management system, electric potential storage base, telecommunication network. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Outage Management Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses outage management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for outage management ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The outage management market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
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