PUBLISHER: yStats.com | PRODUCT CODE: 1881293
PUBLISHER: yStats.com | PRODUCT CODE: 1881293
Asia-Pacific's Digital Payments and E-Commerce Markets Advance as AI Adoption Accelerates, While Governance and Readiness Gaps Shape Competitive Outcomes in 2025
AI adoption lifts digital payments and E-Commerce, driven by China and high-growth markets
AI is reshaping payments and E-Commerce across Asia-Pacific, led by China and fast-expanding emerging markets such as India and Southeast Asia. By 2025, consumers increasingly use AI for product discovery, customer support, and digital transactions, supporting platform efficiency. In China, over 80% of decision-makers reported using Generative AI by July 2024.
Emerging markets accelerate, while advanced economies move at a steadier pace
Asia-Pacific's rapid digital growth contrasts with uneven AI maturity across countries. Japan, South Korea, and Australia advance more cautiously due to regulatory, workforce, and corporate adoption factors. By January 2025, around half of individuals in Japan used AI regularly, compared with over 90% in India.
Rising competitiveness coincides with skills, data, and infrastructure barriers
Companies across payments, retail, and financial services increasingly rely on AI to strengthen competitiveness and efficiency. However, talent gaps, data governance challenges, and infrastructure constraints persist, especially in less-ready markets. By 2027, firms in Southeast Asia expect AI and GenAI to lower total costs by 7-9%.
Country Spotlights
5.1.1. Regional