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PUBLISHER: Data Bridge Market Research | PRODUCT CODE: 1258925

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PUBLISHER: Data Bridge Market Research | PRODUCT CODE: 1258925

APAC Business Process Outsourcing (BPO) Market - Industry Trends and Forecast to 2030

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Asia-Pacific Business Process Outsourcing (BPO) market is projected to register a CAGR of 8.6% in the forecast period of 2023 to 2030. The new market report contains data for the historic year 2022, the base year of calculation is 2022, and the forecast period is 2023 to 2030.

Market Segmentation:

Asia-Pacific Business Process Outsourcing (BPO) Market, By Outsourcing Type (Offshore, Nearshore, Onshore), Application (Customer Care, Finance and Accounting, Talent and HR Services, Sales and Marketing, Sourcing, Procurement and Supply Chain, Facilities and Administration, Product Engineering, Training, Others), Deployment Mode (On-Premise, Cloud), Organization Size (Large Enterprises, SMEs), Ownership (Captive, Third Party), Outsourcing Approach (Best-Shore, Bundled Services, Contract Based, Fee For Service), End-User (BFSI, IT & Telecom, Healthcare, Manufacturing, Retail & E-commerce, Government & Defense, Transportation & Logistics, Travel & Hospitality, Education, Energy & Utilities, and Others), Country (Japan, China, India, Philippines, South Korea, Australia, Singapore, Thailand, Indonesia, Malaysia, Vietnam, and Rest of Asia-Pacific) Industry Trends and Forecast to 2030.

Some of the major factors contributing to the growth of the market are:

Instead of buying IT equipment and hiring more employees to do different tasks, BPO can outsource the tasks to a service provider, reducing or even eliminating overhead costs

Transferring non-core processes to a BPO company gives the organization more time to focus on its main business activities

If an organization decides to enter an overseas market, some activities that require local market knowledge, national law expertise, or fluency in a foreign language can be assigned to a BPO company.

Market Players

Some of the major players operating in the Asia-Pacific Business Process Outsourcing (BPO) market are:

Cognizant

Accenture

IBM Corporation

Capgemini

Infosys Limited

Concentrix Corporation

NTT DATA Corporation

Genpact

ADP, Inc.

HCL Technologies Limited

Wipro Limited

Tata Consultancy Services Limited

NCR Corporation

Sodexo

Amdocs

ExlService Holdings, Inc.

CBRE

Tech Mahindra Limited

TTEC

WNS (Holdings) Ltd.

SunTec Web Services Pvt. Ltd.

Invensis Technologies Pvt Ltd

Unity Communications

eNoah

Plaxonic Technologies

Octopus Tech

Triniter

Helpware

Aidey

Intersa

CPM International

TABLE OF CONTENTS

1 INTRODUCTION 79

  • 1.1 OBJECTIVES OF THE STUDY 79
  • 1.2 MARKET DEFINITION 79
  • 1.3 OVERVIEW OF THE ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET 79
  • 1.4 LIMITATIONS 82
  • 1.5 MARKETS COVERED 82

2 MARKET SEGMENTATION 88

  • 2.1 MARKETS COVERED 88
  • 2.2 GEOGRAPHICAL SCOPE 89
  • 2.3 YEARS CONSIDERED FOR THE STUDY 90
  • 2.4 CURRENCY AND PRICING 90
  • 2.5 DBMR TRIPOD DATA VALIDATION MODEL 91
  • 2.6 MULTIVARIATE MODELLING 94
  • 2.7 OUTSOURCING TYPE TIMELINE CURVE 95
  • 2.8 MARKET END-USER COVERAGE GRID 96
  • 2.9 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 97
  • 2.10 DBMR MARKET POSITION GRID 98
  • 2.11 VENDOR SHARE ANALYSIS 100
  • 2.12 SECONDARY SOURCES 101
  • 2.13 ASSUMPTIONS 101

3 EXECUTIVE SUMMARY 102

4 PREMIUM INSIGHTS 105

  • 4.1 PORTERS ANALYSIS 106
  • 4.2 VALUE CHAIN ANALYSIS 107
  • 4.3 EVOLUTION 108

5 MARKET OVERVIEW 109

  • 5.1 DRIVERS 111
    • 5.1.1 INCREASING NEED FOR BUSINESS AGILITY 111
    • 5.1.2 RISING CUSTOMER FOCUS TOWARD ENHANCED EFFICIENCY, TIME EFFECTIVENESS, AND COST EFFICIENCY 113
    • 5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE ON PROCESS AUTOMATION 114
    • 5.1.4 INCREASING DEPENDENCE ON SALES AND MARKETING FOR CUSTOMER SERVICE ENHANCEMENT 115
    • 5.1.5 UPSURGE IN THE CAPACITY OF QUALITY ENTERPRISE DATA 116
  • 5.2 RESTRAINTS 117
    • 5.2.1 GROWING CONCERNS REGARDING DATA SECURITY AND PRIVACY CONCERN 117
    • 5.2.2 STRINGENT GOVERNMENT REGULATIONS 117
  • 5.3 OPPORTUNITIES 118
    • 5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS 118
    • 5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING 119
    • 5.3.3 INCREASE IN THE ESTABLISHMENT OF SERVICE CENTERS AND IT SECTOR SPENDING 120
    • 5.3.4 GROWING NUMBER OF START-UPS PARTNERING WITH BUSINESS PROCESS OUTSOURCING (BPO) 120
  • 5.4 CHALLENGES 121
    • 5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE 121
    • 5.4.2 FREQUENT DISRUPTION AFFECTS THE OPERATIONAL EFFICIENCY OF BUSINESS PROCESS OUTSOURCING (BPO) 122
    • 5.4.3 INCREASE IN THE PRESENCE OF NEW ENTRANTS 123

6 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE 124

  • 6.1 OVERVIEW 125
  • 6.2 OFFSHORE 126
  • 6.3 ONSHORE 127
  • 6.4 NEARSHORE 127

7 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE 129

  • 7.1 OVERVIEW 130
  • 7.2 VOICE PROCESSING 131
    • 7.2.1 INBOUND 132
    • 7.2.2 OUTBOUND 132
    • 7.2.3 SURVEY AND MARKET RESEARCH 132
  • 7.3 TELEMARKETING SERVICES 132
  • 7.4 IMAGE EDITING SERVICES 133
  • 7.5 VIRTUAL STAFFING SERVICES 134
  • 7.6 3D VISUALIZATION SERVICES 134
    • 7.6.1 3D ANIMATION 135
    • 7.6.2 CAD MODELING 135
    • 7.6.3 3D ILLUSTRATION 135
    • 7.6.4 3D DEVELOPMENT 136
    • 7.6.5 OTHERS 136
  • 7.7 OTHERS 136

8 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION 137

  • 8.1 OVERVIEW 138
  • 8.2 CUSTOMER CARE 139
  • 8.3 FINANCE AND ACCOUNTING 140
    • 8.3.1 ORDER TO CASH 141
      • 8.3.1.1 COLLECTION AND ACCOUNTS RECEIVABLE 141
      • 8.3.1.2 ORDER MANAGEMENT AND BILLING 141
      • 8.3.1.3 ORDER TO CASH ANALYTICS 142
    • 8.3.2 PROCURE TO PAY 142
      • 8.3.2.1 ACCOUNTS PAYABLE 142
      • 8.3.2.2 EMPLOYEE DISBURSEMENTS 142
      • 8.3.2.3 ANALYTICS 142
      • 8.3.2.4 PROCESS SUPPORT 142
    • 8.3.3 RECORD TO REPORT 143
      • 8.3.3.1 GENERAL LEDGER 143
      • 8.3.3.2 DATA INTEGRITY AND REPORTING SERVICES 143
      • 8.3.3.3 COST ACCOUNTING & TREASURY 143
    • 8.3.4 FINANCIAL PLANNING & ANALYSIS 143
      • 8.3.4.1 BUDGETING AND FORECASTING 144
      • 8.3.4.2 BUSINESS METRICS AND TRACKING 144
      • 8.3.4.3 DECISION SUPPORT AND ANALYSIS 144
    • 8.3.5 LOGISTICS & WAREHOUSING 144
    • 8.3.6 TRANSPORTATION & VEHICLE LEASING 144
    • 8.3.7 COURIER SERVICES 144
    • 8.3.8 MOVING & RELOCATION 144
  • 8.4 TALENT AND HR SERVICES 145
    • 8.4.1 EMPLOYEE AND HR OPERATIONS 146
      • 8.4.1.1 PAYROLL AND PENSION 146
      • 8.4.1.2 EMPLOYEE SERVICES 146
      • 8.4.1.3 GOVERNMENT RELATION SERVICES 146
      • 8.4.1.4 WORKFORCE DATA ADMINISTRATION 146
      • 8.4.1.5 CW MANAGEMENT 146
        • 8.4.1.5.1 MASTER DATA MANAGEMENT 147
        • 8.4.1.5.2 VENDOR MANAGEMENT 147
        • 8.4.1.5.3 EXIT MANAGEMENT 147
    • 8.4.2 TALENT ACQUISITION AND DEVELOPMENT 147
      • 8.4.2.1 TALENT DEVELOPMENT 148
        • 8.4.2.1.1 ORGANIZATION AND CHANGE MANAGEMENT 148
        • 8.4.2.1.2 COMPETENCY AND DEVELOPMENT MANAGEMENT 148
        • 8.4.2.1.3 LEARNING CONTENT DEVELOPMENT & LEARNING DELIVERY 148
        • 8.4.2.1.4 CURRICULUM AND CAMPAIGN DESIGN 148
        • 8.4.2.1.5 COLLABORATION AND KNOWLEDGE MANAGEMENT 149
        • 8.4.2.1.6 COMPENSATION PLANNING 149
        • 8.4.2.1.7 OTHERS 149
      • 8.4.2.2 TALENT ACQUISITION 149
        • 8.4.2.2.1 WORKFORCE PLANNING 149
        • 8.4.2.2.2 CANDIDATE SOURCING SCREENING AND SELECTION 150
        • 8.4.2.2.3 NEW JOINER OFFER AND ON BOARDING 150
        • 8.4.2.2.4 HIRING CLEARANCES 150
        • 8.4.2.2.5 RELOCATION ASSISTANCE, INTER COMPANY AND ASIA PACIFIC MOBILITY 150
        • 8.4.2.2.6 OTHERS 150
  • 8.5 SALES AND MARKETING 150
  • 8.6 SOURCING, PROCUREMENT AND SUPPLY CHAIN 151
    • 8.6.1 PROCUREMENT ADMIN SUPPORT 152
    • 8.6.2 PROCUREMENT CONSULTING 152
  • 8.7 FACILITIES AND ADMINISTRATION 152
  • 8.8 PRODUCT ENGINEERING 153
  • 8.9 TRAINING 153
  • 8.10 OTHERS 154

9 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE 155

  • 9.1 OVERVIEW 156
  • 9.2 CLOUD 157
  • 9.3 ON PREMISE 158

10 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE 159

  • 10.1 OVERVIEW 160
  • 10.2 LARGE ENTERPRISES 161
  • 10.3 SMES 162

11 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP 163

  • 11.1 OVERVIEW 164
  • 11.2 CAPTIVE 165
  • 11.3 THIRD PARTY 166

12 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH 167

  • 12.1 OVERVIEW 168
  • 12.2 CONTRACT BASED 169
  • 12.3 BUNDLED SERVICES 170
  • 12.4 BEST-SHORE 170
  • 12.5 FEE FOR SERVICE 171

13 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER 172

  • 13.1 OVERVIEW 173
  • 13.2 IT AND TELECOMMUNICATION 174
    • 13.2.1 CUSTOMER CARE 175
    • 13.2.2 FINANCE AND ACCOUNTING 175
    • 13.2.3 TALENT AND HR SERVICES 176
    • 13.2.4 SALES AND MARKETING 176
    • 13.2.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 176
    • 13.2.6 FACILITIES AND ADMINISTRATION 176
    • 13.2.7 PRODUCT ENGINEERING 176
    • 13.2.8 TRAINING 176
    • 13.2.9 OTHERS 176
  • 13.3 MANUFACTURING 176
    • 13.3.1 CUSTOMER CARE 177
    • 13.3.2 FINANCE AND ACCOUNTING 177
    • 13.3.3 TALENT AND HR SERVICES 178
    • 13.3.4 SALES AND MARKETING 178
    • 13.3.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 178
    • 13.3.6 FACILITIES AND ADMINISTRATION 178
    • 13.3.7 PRODUCT ENGINEERING 178
    • 13.3.8 TRAINING 178
    • 13.3.9 OTHERS 178
  • 13.4 BFSI 178
    • 13.4.1 CUSTOMER CARE 179
    • 13.4.2 FINANCE AND ACCOUNTING 179
    • 13.4.3 TALENT AND HR SERVICES 180
    • 13.4.4 SALES AND MARKETING 180
    • 13.4.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 180
    • 13.4.6 FACILITIES AND ADMINISTRATION 180
    • 13.4.7 PRODUCT ENGINEERING 180
    • 13.4.8 TRAINING 180
    • 13.4.9 OTHERS 180
  • 13.5 GOVERNMENT & DEFENSE 180
    • 13.5.1 CUSTOMER CARE 181
    • 13.5.2 FINANCE AND ACCOUNTING 181
    • 13.5.3 TALENT AND HR SERVICES 182
    • 13.5.4 SALES AND MARKETING 182
    • 13.5.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 182
    • 13.5.6 FACILITIES AND ADMINISTRATION 182
    • 13.5.7 PRODUCT ENGINEERING 182
    • 13.5.8 TRAINING 182
    • 13.5.9 OTHERS 182
  • 13.6 TRANSPORTATION AND LOGISTICS 182
    • 13.6.1 CUSTOMER CARE 183
    • 13.6.2 FINANCE AND ACCOUNTING 183
    • 13.6.3 TALENT AND HR SERVICES 184
    • 13.6.4 SALES AND MARKETING 184
    • 13.6.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 184
    • 13.6.6 FACILITIES AND ADMINISTRATION 184
    • 13.6.7 PRODUCT ENGINEERING 184
    • 13.6.8 TRAINING 184
    • 13.6.9 OTHERS 184
  • 13.7 RETAIL AND E-COMMERCE 184
    • 13.7.1 CUSTOMER CARE 185
    • 13.7.2 FINANCE AND ACCOUNTING 185
    • 13.7.3 TALENT AND HR SERVICES 186
    • 13.7.4 SALES AND MARKETING 186
    • 13.7.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 186
    • 13.7.6 FACILITIES AND ADMINISTRATION 186
    • 13.7.7 PRODUCT ENGINEERING 186
    • 13.7.8 TRAINING 186
    • 13.7.9 OTHERS 186
  • 13.8 TRAVEL AND HOSPITALITY 186
    • 13.8.1 CUSTOMER CARE 187
    • 13.8.2 FINANCE AND ACCOUNTING 187
    • 13.8.3 TALENT AND HR SERVICES 188
    • 13.8.4 SALES AND MARKETING 188
    • 13.8.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 188
    • 13.8.6 FACILITIES AND ADMINISTRATION 188
    • 13.8.7 PRODUCT ENGINEERING 188
    • 13.8.8 TRAINING 188
    • 13.8.9 OTHERS 188
  • 13.9 HEALTHCARE 188
    • 13.9.1 CUSTOMER CARE 189
    • 13.9.2 FINANCE AND ACCOUNTING 189
    • 13.9.3 TALENT AND HR SERVICES 190
    • 13.9.4 SALES AND MARKETING 190
    • 13.9.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 190
    • 13.9.6 FACILITIES AND ADMINISTRATION 190
    • 13.9.7 PRODUCT ENGINEERING 190
    • 13.9.8 TRAINING 190
    • 13.9.9 OTHERS 190
  • 13.10 ENERGY AND UTILITIES 190
    • 13.10.1 CUSTOMER CARE 191
    • 13.10.2 FINANCE AND ACCOUNTING 191
    • 13.10.3 TALENT AND HR SERVICES 192
    • 13.10.4 SALES AND MARKETING 192
    • 13.10.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 192
    • 13.10.6 FACILITIES AND ADMINISTRATION 192
    • 13.10.7 PRODUCT ENGINEERING 192
    • 13.10.8 TRAINING 192
    • 13.10.9 OTHERS 192
  • 13.11 EDUCATION 192
    • 13.11.1 CUSTOMER CARE 193
    • 13.11.2 FINANCE AND ACCOUNTING 193
    • 13.11.3 TALENT AND HR SERVICES 194
    • 13.11.4 SALES AND MARKETING 194
    • 13.11.5 SOURCING, PROCUREMENT & SUPPLY CHAIN 194
    • 13.11.6 FACILITIES AND ADMINISTRATION 194
    • 13.11.7 PRODUCT ENGINEERING 194
    • 13.11.8 TRAINING 194
    • 13.11.9 OTHERS 194
  • 13.12 OTHERS 195

14 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION 196

  • 14.1 ASIA-PACIFIC 197
    • 14.1.1 JAPAN 214
    • 14.1.2 CHINA 227
    • 14.1.3 INDIA 240
    • 14.1.4 PHILIPPINES 253
    • 14.1.5 SOUTH KOREA 266
    • 14.1.6 AUSTRALIA 279
    • 14.1.7 SINGAPORE 292
    • 14.1.8 THAILAND 305
    • 14.1.9 INDONESIA 318
    • 14.1.10 MALAYSIA 331
    • 14.1.11 VIETNAM 344
    • 14.1.12 REST OF ASIA-PACIFIC 357

15 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET: COMPANY LANDSCAPE 358

  • 15.1 COMPANY SHARE ANALYSIS: ASIA PACIFIC 358

16 SWOT ANALYSIS 359

17 COMPANY PROFILE 360

  • 17.1 ACCENTURE 360
    • 17.1.1 COMPANY SNAPSHOT 360
    • 17.1.2 REVENUE ANALYSIS 360
    • 17.1.3 SERVICE PORTFOLIO 361
    • 17.1.4 RECENT DEVELOPMENTS 361
  • 17.2 INFOSYS LIMITED 363
    • 17.2.1 COMPANY SNAPSHOT 363
    • 17.2.2 REVENUE ANALYSIS 363
    • 17.2.3 SERVICE PORTFOLIO 364
    • 17.2.4 RECENT DEVELOPMENTS 365
  • 17.3 CAPGEMINI 366
    • 17.3.1 COMPANY SNAPSHOT 366
    • 17.3.2 REVENUE ANALYSIS 366
    • 17.3.3 SERVICE PORTFOLIO 367
    • 17.3.4 RECENT DEVELOPMENTS 368
  • 17.4 IBM CORPORATION 369
    • 17.4.1 COMPANY SNAPSHOT 369
    • 17.4.2 REVENUE ANALYSIS 369
    • 17.4.3 SERVICE PORTFOLIO 370
    • 17.4.4 RECENT DEVELOPMENTS 371
  • 17.5 COGNIZANT 372
    • 17.5.1 COMPANY SNAPSHOT 372
    • 17.5.2 REVENUE ANALYSIS 372
    • 17.5.3 SERVICE PORTFOLIO 373
    • 17.5.4 RECENT DEVELOPMENTS 374
  • 17.6 ABINITIO CONSULTING SLU 375
    • 17.6.1 COMPANY SNAPSHOT 375
    • 17.6.2 SOLUTION PORTFOLIO 375
    • 17.6.3 RECENT DEVELOPMENT 375
  • 17.7 ADP, INC. 376
    • 17.7.1 COMPANY SNAPSHOT 376
    • 17.7.2 REVENUE ANALYSIS 376
    • 17.7.3 SOLUTION PORTFOLIO 377
    • 17.7.4 RECENT DEVELOPMENTS 377
  • 17.8 AIDEY 378
    • 17.8.1 COMPANY SNAPSHOT 378
    • 17.8.2 SERVICE PORTFOLIO 378
    • 17.8.3 RECENT DEVELOPMENTS 379
  • 17.9 ALAC ETOILE 380
    • 17.9.1 COMPANY SNAPSHOT 380
    • 17.9.2 SERVICES PORTFOLIO 380
    • 17.9.3 RECENT DEVELOPMENT 380
  • 17.10 AMDOCS 381
    • 17.10.1 COMPANY SNAPSHOT 381
    • 17.10.2 REVENUE ANALYSIS 381
    • 17.10.3 SERVICE PORTFOLIO 382
    • 17.10.4 RECENT DEVELOPMENTS 382
  • 17.11 BUKIT BPO BY BC 383
    • 17.11.1 COMPANY SNAPSHOT 383
    • 17.11.2 SERVICE PORTFOLIO 383
    • 17.11.3 RECENT DEVELOPMENT 383
  • 17.12 CALLGEST.NET 384
    • 17.12.1 COMPANY SNAPSHOT 384
    • 17.12.2 SOLUTION PORTFOLIO 384
    • 17.12.3 RECENT DEVELOPMENTS 385
  • 17.13 CBRE 386
    • 17.13.1 COMPANY SNAPSHOT 386
    • 17.13.2 REVENUE ANALYSIS 386
    • 17.13.3 SERVICES PORTFOLIO 387
    • 17.13.4 RECENT DEVELOPMENTS 387
  • 17.14 COGNODATA 388
    • 17.14.1 COMPANY SNAPSHOT 388
    • 17.14.2 SOLUTION PORTFOLIO 388
    • 17.14.3 RECENT DEVELOPMENT 388
  • 17.15 CONCENTRIX CORPORATION 389
    • 17.15.1 COMPANY SNAPSHOT 389
    • 17.15.2 REVENUE ANALYSIS 389
    • 17.15.3 SOLUTION PORTFOLIO 390
    • 17.15.4 RECENT DEVELOPMENTS 390
  • 17.16 CONDUENT, INC. 391
    • 17.16.1 COMPANY SNAPSHOT 391
    • 17.16.2 REVENUE ANALYSIS 391
    • 17.16.3 SOLUTION PORTFOLIO 392
    • 17.16.4 RECENT DEVELOPMENTS 392
  • 17.17 CPM INTERNATIONAL 393
    • 17.17.1 COMPANY SNAPSHOT 393
    • 17.17.2 SERVICE PORTFOLIO 393
    • 17.17.3 RECENT DEVELOPMENT 393
  • 17.18 DAEM DIRECCION Y ADMINISTRACION DE EMPRESAS, S.A. 394
    • 17.18.1 COMPANY SNAPSHOT 394
    • 17.18.2 SERVICE PORTFOLIO 394
    • 17.18.3 RECENT DEVELOPMENT 394
  • 17.19 DISYS 395
    • 17.19.1 COMPANY SNAPSHOT 395
    • 17.19.2 SOLUTIONS PORTFOLIO 395
    • 17.19.3 RECENT DEVELOPMENTS 396
  • 17.20 ENOAH 397
    • 17.20.1 COMPANY SNAPSHOT 397
    • 17.20.2 SERVICES PORTFOLIO 398
    • 17.20.3 RECENT DEVELOPMENT 398
  • 17.21 ESSENTIEL-OUTSOURCING 399
    • 17.21.1 COMPANY SNAPSHOT 399
    • 17.21.2 SERVICE PORTFOLIO 399
    • 17.21.3 RECENT DEVELOPMENT 399
  • 17.22 EXLSERVICE HOLDINGS, INC. 400
    • 17.22.1 COMPANY SNAPSHOT 400
    • 17.22.2 REVENUE ANALYSIS 401
    • 17.22.3 SERVICE PORTFOLIO 401
    • 17.22.4 RECENT DEVELOPMENTS 402
  • 17.23 GENPACT 403
    • 17.23.1 COMPANY SNAPSHOT 403
    • 17.23.2 REVENUE ANALYSIS 403
    • 17.23.3 SOLUTION PORTFOLIO 404
    • 17.23.4 RECENT DEVELOPMENTS 405
  • 17.24 GRUPO CMC. 406
    • 17.24.1 COMPANY SNAPSHOT 406
    • 17.24.2 SOLUTION PORTFOLIO 406
    • 17.24.3 RECENT DEVELOPMENT 406
  • 17.25 H2A 407
    • 17.25.1 COMPANY SNAPSHOT 407
    • 17.25.2 SOLUTION PORTFOLIO 407
    • 17.25.3 RECENT DEVELOPMENT 407
  • 17.26 HCL TECHNOLOGIES LIMITED 408
    • 17.26.1 COMPANY SNAPSHOT 408
    • 17.26.2 REVENUE ANALYSIS 408
    • 17.26.3 SERVICE PORTFOLIO 409
    • 17.26.4 RECENT DEVELOPMENTS 410
  • 17.27 HELPWARE 411
    • 17.27.1 COMPANY SNAPSHOT 411
    • 17.27.2 SERVICES PORTFOLIO 411
    • 17.27.3 RECENT DEVELOPMENTS 411
  • 17.28 HUMANIA BPO 412
    • 17.28.1 COMPANY SNAPSHOT 412
    • 17.28.2 SERVICES PORTFOLIO 412
    • 17.28.3 RECENT DEVELOPMENT 412
  • 17.29 INTERSA 413
    • 17.29.1 COMPANY SNAPSHOT 413
    • 17.29.2 SERVICE PORTFOLIO 413
    • 17.29.3 RECENT DEVELOPMENT 413
  • 17.30 INTETICS INC. 414
    • 17.30.1 COMPANY SNAPSHOT 414
    • 17.30.2 SOLUTIONS PORTFOLIO 414
    • 17.30.3 RECENT DEVELOPMENTS 415
  • 17.31 INVENSIS TECHNOLOGIES PVT. LTD. 416
    • 17.31.1 COMPANY SNAPSHOT 416
    • 17.31.2 SERVICE PORTFOLIO 416
    • 17.31.3 RECENT DEVELOPMENT 417
  • 17.32 MEDITERRANEAN CONSULTING 418
    • 17.32.1 COMPANY SNAPSHOT 418
    • 17.32.2 SOLUTION PORTFOLIO 418
    • 17.32.3 RECENT DEVELOPMENTS 419
  • 17.33 NCR CORPORATION 420
    • 17.33.1 COMPANY SNAPSHOT 420
    • 17.33.2 REVENUE ANALYSIS 420
    • 17.33.3 SERVICE PORTFOLIO 421
    • 17.33.4 RECENT DEVELOPMENTS 421
  • 17.34 NEWCO COMMUNICATIONS 422
    • 17.34.1 COMPANY SNAPSHOT 422
    • 17.34.2 SOLUTION PORTFOLIO 422
    • 17.34.3 RECENT DEVELOPMENTS 423
  • 17.35 NOVA BPO 424
    • 17.35.1 COMPANY SNAPSHOT 424
    • 17.35.2 SOLUTION PORTFOLIO 424
    • 17.35.3 RECENT DEVELOPMENT 424
  • 17.36 NTT DATA, INC. 425
    • 17.36.1 COMPANY SNAPSHOT 425
    • 17.36.2 REVENUE ANALYSIS 425
    • 17.36.3 SERVICES PORTFOLIO 426
    • 17.36.4 RECENT DEVELOPMENTS 426
  • 17.37 OCTOPUS TECH 427
    • 17.37.1 COMPANY SNAPSHOT 427
    • 17.37.2 SERVICES PORTFOLIO 427
    • 17.37.3 RECENT DEVELOPMENTS 428
  • 17.38 OUTSOURCIA 429
    • 17.38.1 COMPANY SNAPSHOT 429
    • 17.38.2 SERVICE PORTFOLIO 429
    • 17.38.3 RECENT DEVELOPMENT 430
  • 17.39 PARERA CONSULTING GROUP SL 431
    • 17.39.1 COMPANY SNAPSHOT 431
    • 17.39.2 SOLUTION PORTFOLIO 431
    • 17.39.3 RECENT DEVELOPMENT 431
  • 17.40 PLAXONIC TECHNOLOGIES 432
    • 17.40.1 COMPANY SNAPSHOT 432
    • 17.40.2 SERVICE PORTFOLIO 432
    • 17.40.3 RECENT DEVELOPMENT 433
  • 17.41 QUARNSTOMR & VANG 434
    • 17.41.1 COMPANY SNAPSHOT 434
    • 17.41.2 SOLUTION PORTFOLIO 434
    • 17.41.3 RECENT DEVELOPMENT 435
  • 17.42 SODEXO 436
    • 17.42.1 COMPANY SNAPSHOT 436
    • 17.42.2 REVENUE ANALYSIS 436
    • 17.42.3 SERVICE PORTFOLIO 437
    • 17.42.4 RECENT DEVELOPMENTS 437
  • 17.43 SUNTEC WEB SERVICES PVT. LTD. 438
    • 17.43.1 COMPANY SNAPSHOT 438
    • 17.43.2 SERVICE PORTFOLIO 438
    • 17.43.3 RECENT DEVELOPMENTS 439
  • 17.44 TATA CONSULTANCY SERVICES LIMITED 440
    • 17.44.1 COMPANY SNAPSHOT 440
    • 17.44.2 REVENUE ANALYSIS 440
    • 17.44.3 SERVICE PORTFOLIO 441
    • 17.44.4 RECENT DEVELOPMENTS 441
  • 17.45 TDCX 442
    • 17.45.1 COMPANY SNAPSHOT 442
    • 17.45.2 REVENUE ANALYSIS 443
    • 17.45.3 SERVICE PORTFOLIO 443
    • 17.45.4 RECENT DEVELOPMENTS 444
  • 17.46 TECH MAHINDRA LIMITED. 445
    • 17.46.1 COMPANY SNAPSHOT 445
    • 17.46.2 REVENUE ANALYSIS 445
    • 17.46.3 SERVICE PORTFOLIO 446
    • 17.46.4 RECENT DEVELOPMENTS 446
  • 17.47 TRIA HORA 447
    • 17.47.1 COMPANY SNAPSHOT 447
    • 17.47.2 SERVICE PORTFOLIO 447
    • 17.47.3 RECENT DEVELOPMENT 447
  • 17.48 TRINITER 448
    • 17.48.1 COMPANY SNAPSHOT 448
    • 17.48.2 SERVICE PORTFOLIO 448
    • 17.48.3 RECENT DEVELOPMENT 448
  • 17.49 TTEC 449
    • 17.49.1 COMPANY SNAPSHOT 449
    • 17.49.2 REVENUE ANALYSIS 449
    • 17.49.3 SERVICE PORTFOLIO 450
    • 17.49.4 RECENT DEVELOPMENTS 450
  • 17.50 UNISONO SOLUTIONS GROUP S.L. (ACQUIRED BY INTELICA GROUP) 452
    • 17.50.1 COMPANY SNAPSHOT 452
    • 17.50.2 SERVICE PORTFOLIO 452
    • 17.50.3 RECENT DEVELOPMENT 452
  • 17.51 UNITY COMMUNICATIONS 453
    • 17.51.1 COMPANY SNAPSHOT 453
    • 17.51.2 SERVICE PORTFOLIO 453
    • 17.51.3 RECENT DEVELOPMENTS 453
  • 17.52 WALLNER GROUP 454
    • 17.52.1 COMPANY SNAPSHOT 454
    • 17.52.2 SERVICE PORTFOLIO 454
  • 17.53 WEBHELP 455
    • 17.53.1 COMPANY SNAPSHOT 455
    • 17.53.2 SOLUTION PORTFOLIO 455
    • 17.53.3 RECENT DEVELOPMENTS 456
  • 17.54 WIPRO LIMITED 457
    • 17.54.1 COMPANY SNAPSHOT 457
    • 17.54.2 REVENUE ANALYSIS 457
    • 17.54.3 SERVICE PORTFOLIO 458
    • 17.54.4 RECENT DEVELOPMENTS 459
  • 17.55 WNS (HOLDINGS) LTD. 460
    • 17.55.1 COMPANY SNAPSHOT 460
    • 17.55.2 REVENUE ANALYSIS 461
    • 17.55.3 SOLUTION PORTFOLIO 461
    • 17.55.4 RECENT DEVELOPMENTS 462
  • 17.56 XTERNA 463
    • 17.56.1 COMPANY SNAPSHOT 463
    • 17.56.2 SERVICE PORTFOLIO 463
    • 17.56.3 RECENT DEVELOPMENT 463

18 QUESTIONNAIRE 464

19 RELATED REPORTS 469

LIST OF FIGURES

  • TABLE 1 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2021-2030 (USD MILLION) 89
  • TABLE 2 ASIA PACIFIC OFFSHORE BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 89
  • TABLE 3 ASIA PACIFIC ONSHORE BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 90
  • TABLE 4 ASIA PACIFIC NEARSHORE BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 91
  • TABLE 5 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2021-2030 (USD MILLION) 94
  • TABLE 6 ASIA PACIFIC VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 94
  • TABLE 7 ASIA PACIFIC VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 95
  • TABLE 8 ASIA PACIFIC TELEMARKETING SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 96
  • TABLE 9 ASIA PACIFIC IMAGE EDITING SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 96
  • TABLE 10 ASIA PACIFIC VIRTUAL STAFFING SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 97
  • TABLE 11 ASIA PACIFIC 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 98
  • TABLE 12 ASIA PACIFIC 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 98
  • TABLE 13 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 102
  • TABLE 14 ASIA PACIFIC CUSTOMER CARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 102
  • TABLE 15 ASIA PACIFIC FINANCE AND ACCOUNTING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 103
  • TABLE 16 ASIA PACIFIC FINANCE AND ACCOUNTING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 104
  • TABLE 17 ASIA PACIFIC ORDER TO CASH IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 104
  • TABLE 18 ASIA PACIFIC PROCURE TO PAY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 105
  • TABLE 19 ASIA PACIFIC RECORD TO REPORT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 106
  • TABLE 20 ASIA PACIFIC FINANCIAL PLANNING & ANALYSIS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 107
  • TABLE 21 ASIA PACIFIC TALENT AND HR SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 108
  • TABLE 22 ASIA PACIFIC TALENT AND HR SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 108
  • TABLE 23 ASIA PACIFIC EMPLOYEE AND HR OPERATIONS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 109
  • TABLE 24 ASIA PACIFIC CW MANAGEMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 110
  • TABLE 25 ASIA PACIFIC TALENT ACQUISITION AND DEVELOPMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 110
  • TABLE 26 ASIA PACIFIC TALENT DEVELOPMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 111
  • TABLE 27 ASIA PACIFIC TALENT ACQUISITION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 112
  • TABLE 28 ASIA PACIFIC SALES AND MARKETING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 114
  • TABLE 29 ASIA PACIFIC SOURCING, PROCUREMENT AND SUPPLY CHAIN IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 114
  • TABLE 30 ASIA PACIFIC SOURCING, PROCUREMENT AND SUPPLY CHAIN IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 115
  • TABLE 31 ASIA PACIFIC FACILITIES AND ADMINISTRATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 115
  • TABLE 32 ASIA PACIFIC PRODUCT ENGINEERING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 116
  • TABLE 33 ASIA PACIFIC TRAINING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 117
  • TABLE 34 ASIA PACIFIC OTHERS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 117
  • TABLE 35 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2021-2030 (USD MILLION) 120
  • TABLE 36 ASIA PACIFIC CLOUD IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 120
  • TABLE 37 ASIA PACIFIC ON PREMISE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 121
  • TABLE 38 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2021-2030 (USD MILLION) 124
  • TABLE 39 ASIA PACIFIC LARGE ENTERPRISES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 124
  • TABLE 40 ASIA PACIFIC SMES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 125
  • TABLE 41 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2021-2030 (USD MILLION) 128
  • TABLE 42 ASIA PACIFIC CAPTIVE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 128
  • TABLE 43 ASIA PACIFIC THIRD PARTY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 129
  • TABLE 44 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2021-2030 (USD MILLION) 132
  • TABLE 45 ASIA PACIFIC CONTRACT BASED IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 132
  • TABLE 46 ASIA PACIFIC BUNDLED SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 133
  • TABLE 47 ASIA PACIFIC BEST-SHORE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 134
  • TABLE 48 ASIA PACIFIC FEE FOR SERVICE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 134
  • TABLE 49 ASIA PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2021-2030 (USD MILLION) 137
  • TABLE 50 ASIA PACIFIC IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 138
  • TABLE 51 ASIA PACIFIC IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 138
  • TABLE 52 ASIA PACIFIC MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 140
  • TABLE 53 ASIA PACIFIC MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 140
  • TABLE 54 ASIA PACIFIC BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 142
  • TABLE 55 ASIA PACIFIC BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 142
  • TABLE 56 ASIA PACIFIC GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 144
  • TABLE 57 ASIA PACIFIC GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 144
  • TABLE 58 ASIA PACIFIC TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 146
  • TABLE 59 ASIA PACIFIC TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 146
  • TABLE 60 ASIA PACIFIC RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 148
  • TABLE 61 ASIA PACIFIC RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 148
  • TABLE 62 ASIA PACIFIC TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 150
  • TABLE 63 ASIA PACIFIC TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 150
  • TABLE 64 ASIA PACIFIC HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 152
  • TABLE 65 ASIA PACIFIC HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 152
  • TABLE 66 ASIA PACIFIC ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 154
  • TABLE 67 ASIA PACIFIC ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 154
  • TABLE 68 ASIA PACIFIC EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 156
  • TABLE 69 ASIA PACIFIC EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 156
  • TABLE 70 ASIA PACIFIC OTHERS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY REGION, 2021-2030 (USD MILLION) 158
  • TABLE 71 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY COUNTRY, 2021-2030 (USD MILLION) 164
  • TABLE 72 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2021-2030 (USD MILLION) 164
  • TABLE 73 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2021-2030 (USD MILLION) 164
  • TABLE 74 ASIA-PACIFIC VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 165
  • TABLE 75 ASIA-PACIFIC 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 165
  • TABLE 76 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 165
  • TABLE 77 ASIA-PACIFIC FINANCE AND ACCOUNTING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 166
  • TABLE 78 ASIA-PACIFIC ORDER TO CASH IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 166
  • TABLE 79 ASIA-PACIFIC PROCURE TO PAY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 166
  • TABLE 80 ASIA-PACIFIC RECORD TO REPORT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 167
  • TABLE 81 ASIA-PACIFIC FINANCIAL PLANNING & ANALYSIS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 167
  • TABLE 82 ASIA-PACIFIC TALENT AND HR SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 167
  • TABLE 83 ASIA-PACIFIC EMPLOYEE AND HR OPERATIONS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 168
  • TABLE 84 ASIA-PACIFIC CW MANAGEMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 168
  • TABLE 85 ASIA-PACIFIC TALENT ACQUISITION AND DEVELOPMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 168
  • TABLE 86 ASIA-PACIFIC TALENT DEVELOPMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 169
  • TABLE 87 ASIA-PACIFIC TALENT ACQUISITION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 169
  • TABLE 88 ASIA-PACIFIC SOURCING, PROCUREMENT & SUPPLY CHAIN IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 170
  • TABLE 89 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2021-2030 (USD MILLION) 170
  • TABLE 90 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2021-2030 (USD MILLION) 170
  • TABLE 91 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2021-2030 (USD MILLION) 170
  • TABLE 92 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2021-2030 (USD MILLION) 171
  • TABLE 93 ASIA-PACIFIC BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2021-2030 (USD MILLION) 171
  • TABLE 94 ASIA-PACIFIC IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 172
  • TABLE 95 ASIA-PACIFIC MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 172
  • TABLE 96 ASIA-PACIFIC BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 173
  • TABLE 97 ASIA-PACIFIC GOVERNMENT & DEFENSE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 173
  • TABLE 98 ASIA-PACIFIC TRANSPORTATION AND LOGISTICS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 174
  • TABLE 99 ASIA-PACIFIC RETAIL AND E-COMMERCE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 174
  • TABLE 100 ASIA-PACIFIC TRAVEL AND HOSPITALITY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 175
  • TABLE 101 ASIA-PACIFIC HEALTHCARE IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 175
  • TABLE 102 ASIA-PACIFIC ENERGY AND UTILITIES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 176
  • TABLE 103 ASIA-PACIFIC EDUCATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 176
  • TABLE 104 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING TYPE, 2021-2030 (USD MILLION) 177
  • TABLE 105 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY SERVICE, 2021-2030 (USD MILLION) 177
  • TABLE 106 JAPAN VOICE PROCESSING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 177
  • TABLE 107 JAPAN 3D VISUALIZATION SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY TYPE, 2021-2030 (USD MILLION) 178
  • TABLE 108 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 178
  • TABLE 109 JAPAN FINANCE AND ACCOUNTING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 179
  • TABLE 110 JAPAN ORDER TO CASH IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 179
  • TABLE 111 JAPAN PROCURE TO PAY IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 179
  • TABLE 112 JAPAN RECORD TO REPORT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 180
  • TABLE 113 JAPAN FINANCIAL PLANNING & ANALYSIS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 180
  • TABLE 114 JAPAN TALENT AND HR SERVICES IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 180
  • TABLE 115 JAPAN EMPLOYEE AND HR OPERATIONS IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 181
  • TABLE 116 JAPAN CW MANAGEMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 181
  • TABLE 117 JAPAN TALENT ACQUISITION AND DEVELOPMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 181
  • TABLE 118 JAPAN TALENT DEVELOPMENT IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 182
  • TABLE 119 JAPAN TALENT ACQUISITION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 182
  • TABLE 120 JAPAN SOURCING, PROCUREMENT & SUPPLY CHAIN IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 183
  • TABLE 121 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY DEPLOYMENT MODE, 2021-2030 (USD MILLION) 183
  • TABLE 122 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY ORGANIZATION SIZE, 2021-2030 (USD MILLION) 183
  • TABLE 123 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OWNERSHIP, 2021-2030 (USD MILLION) 183
  • TABLE 124 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY OUTSOURCING APPROACH, 2021-2030 (USD MILLION) 184
  • TABLE 125 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY END USER, 2021-2030 (USD MILLION) 184
  • TABLE 126 JAPAN IT AND TELECOMMUNICATION IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 185
  • TABLE 127 JAPAN MANUFACTURING IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 185
  • TABLE 128 JAPAN BFSI IN BUSINESS PROCESS OUTSOURCING (BPO) MARKET, BY APPLICATION, 2021-2030 (USD MILLION) 186
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