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PUBLISHER: IDC | PRODUCT CODE: 1762786
PUBLISHER: IDC | PRODUCT CODE: 1762786
Salesforce Agentforce: Redefining Partnering in the Age of Agentic AI
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PAGES: 6 Pages
DELIVERY TIME: 1-2 business days
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This IDC Market Note explores Salesforce's Agentforce strategy, its implications for partner business models, and the evolving dynamics of the AI-powered ecosystem in the UK&I and broader EMEA region. Salesforce's Agentforce strategy marks a turning point in enterprise AI. By empowering partners to build, sell, and scale AI agents, Salesforce is creating a new kind of ecosystem where digital labor augments human talent and value is measured in outcomes, not inputs. The UK&I region is leading this transformation, offering a glimpse into the future of AI-powered partnering.
Product Code: EUR153611325
Executive Snapshot
In This Market Note
IDC's Point of View
- Agentic AI as a Strategic Imperative
- Partnering Models in Flux
- BPOs and ISVs Take the Lead
- Customer Needs Are Reshaping the Ecosystem
- Trust, Governance, and Responsible AI
- Ecosystem Dynamics: The Rise of the Platform Play
- Strategic Implications for the UK&I Region
- Conclusion
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- Related Research
- Synopsis
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