Global Automotive Dealer Management System Market Research Report By Deployment, By Component, By Application, By Dealership Type, By End User Forecast to 2032

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Global Automotive Dealer Management System Market Research Report By Deployment (On-Premise, Cloud-Based), By Component (Software and Services), By Application (Sales Management, Finance and Insurance (F&I) Management, Parts Inventory Management, Service Management and Customer Relationship Management (CRM)), By Dealership Type (Passenger Car Dealerships, Commercial Vehicle Dealerships, Two-Wheelers Dealerships and Off-Highway Vehicle Dealerships), By End User (Franchise Dealerships and Independent Dealerships) Forecast to 2032

Overview of the Market

The market for automotive dealer management systems was estimated to be worth USD 5,706.37 million in 2023. Over the course of the forecast period, it is expected to rise at a compound annual growth rate (CAGR) of 7.87%, reaching USD 11,179.07 million by 2032. DMS systems are crucial for managing dealership operations, increasing customer happiness, and boosting operational efficiency. These systems offer a single platform for handling sales, inventory, financing, and customer relations, among other areas of dealership operations. The use of cutting-edge DMS systems is turning into a strategic requirement as auto dealerships look to optimize their operations and adjust to the changing digital environment.

The increasing complexity of automotive retail environments, which calls for more advanced management solutions, is driving the market's expansion. Features like integrated customer relationship management (CRM), real-time data analytics, and sophisticated reporting are available in contemporary DMS solutions. Dealerships can improve sales tactics, optimize inventory levels, and obtain insights into market trends thanks to these services. Additionally, cloud-based DMS integration is becoming increasingly popular since it provides cost-effectiveness, scalability, and flexibility. This move to cloud computing eliminates the need for on-premises infrastructure by enabling dealerships to access their systems from any location, enabling remote management.

Perspectives on Market Segments

The global market for automotive dealer management systems has been divided into two segments based on components: software and services.

The market has been divided into two segments based on deployment: cloud and on-premises.

Sales management, finance and insurance (F&I) management, parts inventory management, service management, and customer relationship management (CRM) are the market segments based on application.

Passenger car dealerships, commercial vehicle dealerships, two-wheeler dealerships, and off-highway vehicle dealerships are the different dealer types that make up the worldwide automotive dealer management system industry.

The market has been divided into franchise dealerships and independent dealerships based on end users.

Regional Perspectives

The market is divided geographically into South America, Europe, APAC, North America, and MEA. In 2023, North America is anticipated to have the most market share, followed by Europe and Asia-Pacific. The rising use of cutting-edge technology by auto dealers, like cloud computing and artificial intelligence, is responsible for the expansion of the automotive dealer management system market in North America. With the headquarters of numerous large automakers located there, Europe is also a big market for car dealer management systems. Due to the growing number of car dealerships and the region's growing demand for automobiles, the APAC region is anticipated to experience the quickest development in the automotive dealer management system market during the forecast period. Despite being comparatively smaller, the automotive dealer management systems markets in South America and the Middle East and Africa are anticipated to expand steadily over the course of the projection period.

Key Players

CDK Global LLC, Dealertrack, Inc., Tekion Corp., Wipro, Incadea, Reynolds & Reynolds, Oasis Auto Complete Systems, VinSolutions Inc., Oracle, GaragePlug Inc., Aspire Systems, and Autosoft Inc. are important players in the automotive dealer management system market.

Product Code: MRFR/AM/26959-HCR

1 EXECUTIVE SUMMARY

1.1 MARKET ATTRACTIVENESS ANALYSIS
- 1.1.1 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY COMPONENTS
- 1.1.2 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT
- 1.1.3 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY APPLICATION
- 1.1.4 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY DEALER TYPE
- 1.1.5 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY END-USERS
- 1.1.6 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY REGION

2 MARKET INTRODUCTION

2.1 DEFINITION
2.2 SCOPE OF THE STUDY
2.3 RESEARCH OBJECTIVE
2.4 MARKET STRUCTURE
2.5 KEY BUYING CRITERIA

3 RESEARCH METHODOLOGY

3.1 OVERVIEW
3.2 DATA FLOW
- 3.2.1 DATA MINING PROCESS
3.3 PURCHASED DATABASE:
3.4 SECONDARY SOURCES:
- 3.4.1 SECONDARY RESEARCH DATA FLOW:
3.5 PRIMARY RESEARCH:
- 3.5.1 PRIMARY RESEARCH DATA FLOW:
- 3.5.2 PRIMARY RESEARCH: NUMBER OF INTERVIEWS CONDUCTED
- 3.5.3 PRIMARY RESEARCH: REGIONAL COVERAGE
3.6 APPROACHES FOR MARKET SIZE ESTIMATION:
- 3.6.1 CONSUMPTION & NET TRADE APPROACH
- 3.6.2 REVENUE ANALYSIS APPROACH
3.7 DATA FORECASTING
- 3.7.1 DATA FORECASTING TECHNIQUE
3.8 DATA MODELING
- 3.8.1 MICROECONOMIC FACTOR ANALYSIS:
- 3.8.2 DATA MODELING:
3.9 TEAMS AND ANALYST CONTRIBUTION

4 MARKET DYNAMICS

4.1 INTRODUCTION
4.2 DRIVERS
- 4.2.1 INCREASING DEMAND FOR OPERATIONAL EFFICIENCY IN DEALERSHIPS
- 4.2.2 RISING COMPLEXITY OF AUTOMOTIVE RETAIL OPERATIONS AND INVENTORY MANAGEMENT
4.3 RESTRAINTS
- 4.3.1 HIGH INITIAL INVESTMENT COSTS FOR DMS IMPLEMENTATION
- 4.3.2 COMPLEX INTEGRATION WITH EXISTING DEALERSHIP SYSTEMS
4.4 OPPORTUNITY
- 4.4.1 INCREASING ADOPTION OF CLOUD-BASED DMS SOLUTIONS
- 4.4.2 EXPANSION OF AUTOMOTIVE E-COMMERCE AND ONLINE SALES CHANNELS
4.5 CHALLENGES
- 4.5.1 DATA SECURITY AND PRIVACY CONCERNS FOR SENSITIVE CUSTOMER INFORMATION
- 4.5.2 LACK OF STANDARDIZED DMS SOLUTIONS ACROSS VARIOUS REGIONS
4.6 TRENDS
- 4.6.1 RISE IN USE OF AI FOR PREDICTIVE MAINTENANCE AND ANALYTICS
- 4.6.2 EXPANSION OF MOBILE AND TABLET-BASED DMS APPLICATIONS FOR DEALERSHIPS
4.7 IMPACT ANALYSIS OF COVID-19
- 4.7.1 IMPACT ON AUTOMOTIVE INDUSTRY
- 4.7.2 IMPACT ON AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET
- 4.7.3 . IMPACT ON DEALERS AND OEMS
- 4.7.4 IMPACT ON GLOBAL ECONOMIES
- 4.7.5 MARKET RECOVERY ANALYSIS

5 MARKET FACTOR ANALYSIS

5.1 VALUE CHAIN ANALYSIS
- 5.1.1 VENDOR AND SUPPLIER NETWORK
- 5.1.2 DISTRIBUTION AND INTEGRATION
- 5.1.3 SUPPORT AND MAINTENANCE
- 5.1.4 END-OF-LIFE AND REPLACEMENT
5.2 PORTER'S FIVE FORCES MODEL
- 5.2.1 THREAT OF NEW ENTRANTS
- 5.2.2 BARGAINING POWER OF SUPPLIERS
- 5.2.3 THREAT OF SUBSTITUTES
- 5.2.4 BARGAINING POWER OF BUYERS
- 5.2.5 INTENSITY OF RIVALRY
5.3 REGULATORY OUTLOOK
5.4 MARKET SWOT ANALYSIS
- 5.4.1 STRENGTHS
- 5.4.2 WEAKNESSES
- 5.4.3 OPPORTUNITIES
- 5.4.4 THREATS
5.5 MARKET PESTEL ANALYSIS
- 5.5.1 POLITICAL FACTORS
- 5.5.2 ECONOMIC FACTORS
- 5.5.3 SOCIAL FACTORS
- 5.5.4 TECHNOLOGICAL FACTORS
- 5.5.5 ENVIRONMENTAL FACTORS
- 5.5.6 LEGAL FACTORS
5.6 CASE STUDIES
- 5.6.1 MODERNIZING AUTOMOTIVE DEALER MANAGEMENT SYSTEMS WITH WIPRO AND AWS
  - 5.6.1.1 BACKGROUND AND CHALLENGES
  - 5.6.1.2 SOLUTION DEVELOPMENT
  - 5.6.1.3 OUTCOMES AND BENEFITS

6 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY COMPONENTS

6.1 INTRODUCTION
6.2 SOFTWARE
6.3 SERVICE

7 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT

7.1 INTRODUCTION
7.2 CLOUD
7.3 ON-PREMISE

8 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY APPLICATION

8.1 INTRODUCTION
8.2 SALES MANAGEMENT
8.3 FINANCE AND INSURANCE (F&I) MANAGEMENT
8.4 PARTS INVENTORY MANAGEMENT
8.5 SERVICE MANAGEMENT
8.6 CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

9 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY DEALER TYPE

9.1 INTRODUCTION
9.2 PASSENGER CAR DEALERSHIPS
9.3 COMMERCIAL VEHICLE DEALERSHIPS
9.4 TWO-WHEELERS DEALERSHIPS
9.5 OFF-HIGHWAY VEHICLE DEALERSHIPS

10 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY END-USERS

10.1 INTRODUCTION
10.2 FRANCHISE DEALERSHIPS
10.3 INDEPENDENT DEALERSHIPS

11 GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET, BY REGION

11.1 OVERVIEW
11.2 NORTH AMERICA
- 11.2.1 US
- 11.2.2 CANADA
- 11.2.3 MEXICO
11.3 EUROPE
- 11.3.1 UK
- 11.3.2 GERMANY
- 11.3.3 FRANCE
- 11.3.4 ITALY
- 11.3.5 SPAIN
- 11.3.6 AUSTRIA
- 11.3.7 NETHERLANDS
- 11.3.8 BELGIUM
- 11.3.9 SWEDEN
- 11.3.10 DENMARK
- 11.3.11 NORWAY
- 11.3.12 POLAND
- 11.3.13 PORTUGAL
- 11.3.14 TURKEY
- 11.3.15 REST OF EUROPE
11.4 ASIA PACIFIC
- 11.4.1 CHINA
- 11.4.2 JAPAN
- 11.4.3 INDIA
- 11.4.4 SOUTH KOREA
- 11.4.5 AUSTRALIA
- 11.4.6 SINGAPORE
- 11.4.7 MALAYSIA
- 11.4.8 REST OF ASIA-PACIFIC
11.5 MIDDLE EAST & AFRICA
- 11.5.1 SAUDI ARABIA
- 11.5.2 UAE
- 11.5.3 QATAR
- 11.5.4 SOUTH AFRICA
- 11.5.5 REST OF MIDDLE EAST & AFRICA
11.6 SOUTH & CENTRAL AMERICA
- 11.6.1 BRAZIL
- 11.6.2 ARGENTINA
- 11.6.3 CHILE
- 11.6.4 REST OF SOUTH & CENTRAL AMERICA

12 COMPETITIVE LANDSCAPE

12.1 COMPETITIVE OVERVIEW
12.2 MAJOR PLAYERS IN THE GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET . 179
12.3 COMPETITIVE BENCHMARKING
12.4 LEADING PLAYERS IN TERMS OF THE NUMBER OF DEVELOPMENTS IN GLOBAL AUTOMOTIVE DEALER MANAGEMENT SYSTEM MARKET
12.5 KEY DEVELOPMENTS & GROWTH STRATEGIES
- 12.5.1 CONTRACTS AND AGREEMENTS
- 12.5.2 PRODUCT LAUNCH/PRODUCT DEVELOPMENT
- 12.5.3 EXPANSION/ACQUISITION/PARTNERSHIP

13 COMPANY PROFILES

13.1 CDK GLOBAL LLC
- 13.1.1 COMPANY OVERVIEW
- 13.1.2 FINANCIAL OVERVIEW
- 13.1.3 PRODUCTS/SERVICES OFFERED
- 13.1.4 KEY DEVELOPMENTS
- 13.1.5 SWOT ANALYSIS
- 13.1.6 KEY STRATEGIES
13.2 DEALERTRACK, INC.
- 13.2.1 COMPANY OVERVIEW
- 13.2.2 FINANCIAL OVERVIEW
- 13.2.3 PRODUCTS OFFERED
- 13.2.4 KEY DEVELOPMENTS
- 13.2.5 SWOT ANALYSIS
- 13.2.6 KEY STRATEGIES
13.3 TEKION CORP.
- 13.3.1 COMPANY OVERVIEW
- 13.3.2 FINANCIAL OVERVIEW
- 13.3.3 PRODUCTS OFFERED
- 13.3.4 KEY DEVELOPMENTS
- 13.3.5 SWOT ANALYSIS
- 13.3.6 KEY STRATEGIES
13.4 WIPRO
- 13.4.1 COMPANY OVERVIEW
- 13.4.2 FINANCIAL OVERVIEW
- 13.4.3 PRODUCTS OFFERED
- 13.4.4 KEY DEVELOPMENTS
- 13.4.5 SWOT ANALYSIS
- 13.4.6 KEY STRATEGIES
13.5 INCADEA
- 13.5.1 COMPANY OVERVIEW
- 13.5.2 FINANCIAL OVERVIEW
- 13.5.3 PRODUCTS OFFERED
- 13.5.4 KEY DEVELOPMENTS
- 13.5.5 SWOT ANALYSIS
- 13.5.6 KEY STRATEGIES
13.6 REYNOLDS & REYNOLDS
- 13.6.1 COMPANY OVERVIEW
- 13.6.2 FINANCIAL OVERVIEW
- 13.6.3 PRODUCTS OFFERED
- 13.6.4 KEY DEVELOPMENTS
- 13.6.5 SWOT ANALYSIS
- 13.6.6 KEY STRATEGIES
13.7 OASIS AUTO COMPLETE SYSTEMS
- 13.7.1 COMPANY OVERVIEW
- 13.7.2 FINANCIAL OVERVIEW
- 13.7.3 PRODUCTS/SERVICES OFFERED
- 13.7.4 KEY DEVELOPMENTS
- 13.7.5 SWOT ANALYSIS
- 13.7.6 KEY STRATEGIES
13.8 VINSOLUTIONS INC
- 13.8.1 COMPANY OVERVIEW
- 13.8.2 FINANCIAL OVERVIEW
- 13.8.3 PRODUCTS OFFERED
- 13.8.4 KEY DEVELOPMENTS
- 13.8.5 SWOT ANALYSIS
- 13.8.6 KEY STRATEGIES
13.9 ORACLE
- 13.9.1 COMPANY OVERVIEW
- 13.9.2 FINANCIAL OVERVIEW
- 13.9.3 PRODUCTS OFFERED
- 13.9.4 KEY DEVELOPMENTS
- 13.9.5 SWOT ANALYSIS
- 13.9.6 KEY STRATEGIES
13.10 GARAGEPLUG INC
- 13.10.1 COMPANY OVERVIEW
- 13.10.2 FINANCIAL OVERVIEW
- 13.10.3 PRODUCTS OFFERED
- 13.10.4 KEY DEVELOPMENTS
- 13.10.5 SWOT ANALYSIS
- 13.10.6 KEY STRATEGIES
13.11 ASPIRE SYSTEMS
- 13.11.1 COMPANY OVERVIEW
- 13.11.2 FINANCIAL OVERVIEW
- 13.11.3 PRODUCTS OFFERED
- 13.11.4 KEY DEVELOPMENTS
- 13.11.5 SWOT ANALYSIS
- 13.11.6 KEY STRATEGIES
13.12 AUTOSOFT INC.
- 13.12.1 COMPANY OVERVIEW
- 13.12.2 FINANCIAL OVERVIEW
- 13.12.3 PRODUCTS OFFERED
- 13.12.4 KEY DEVELOPMENTS
- 13.12.5 SWOT ANALYSIS
- 13.12.6 KEY STRATEGIES
13.13 KARMAK, INC.
- 13.13.1 COMPANY OVERVIEW
- 13.13.2 FINANCIAL OVERVIEW
- 13.13.3 PRODUCTS OFFERED
- 13.13.4 KEY DEVELOPMENTS
- 13.13.5 SWOT ANALYSIS
- 13.13.6 KEY STRATEGIES
13.14 DOMINION ENTERPRISES
- 13.14.1 COMPANY OVERVIEW
- 13.14.2 FINANCIAL OVERVIEW
- 13.14.3 PRODUCTS OFFERED
- 13.14.4 KEY DEVELOPMENTS
- 13.14.5 SWOT ANALYSIS
- 13.14.6 KEY STRATEGIES
13.15 DEALERSOCKET
- 13.15.1 COMPANY OVERVIEW
- 13.15.2 FINANCIAL OVERVIEW
- 13.15.3 PRODUCTS OFFERED
- 13.15.4 KEY DEVELOPMENTS
- 13.15.5 SWOT ANALYSIS
- 13.15.6 KEY STRATEGIES

14 APPENDIX

14.1 REFERENCES