Global Auto Dealer Software Market Size By Type (E-Commerce, Electronic Signature, Business Intelligence And Reporting), By Application (Web-based Software and Installed Software), By Geographic Scope And Forecast

List of Tables

Auto Dealer Software Market Size And Forecast

Auto Dealer Software Market size was valued at USD 5.21 Billion in 2024 and is projected to reach USD 9.29 Billion by 2032, growing at a CAGR of 7.07% from 2024 to 2032.

Key factors expected to drive the growth of the global Auto Dealer Software Market is rising technological advances along with increased sales tracking, improved inventory management, better customer relationship management and greater ease of calculations of commissions and insurances. Demand for cloud-based Auto Dealer Software has increased in transport and logistics, and it is expected that this trend will continue during the forecast period. The Global Auto Dealer Software Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Auto Dealer Software Market Definition

The software that helps in enabling numerous dealerships to carry out their regular duties in relation to sales operations, activities relating to service, as well as finance, and many more, is known as auto dealership software. The software must be correct and systematic in how it operates because these functions depend on one another.

Additionally, the process of a dealership based on agreements and contracts with a sales subsidiary or occasionally an automaker on an online platform is known as the system of auto dealership management. The system of auto dealerships deals with a range of automobiles and also stocks a range of certified pre-owned automobiles. Automotive mechanics and salespeople, who are eager to sell autos, make up the labor in this system. While auto mechanics typically stock or sell spare-type vehicles as well as their parts with warranties and claims. Additionally, it offers the ability to maintain and service automobiles.

Global Auto Dealer Software Market Overview

Data on sales can be tracked with the help of auto dealer software. By employing auto dealer software, dealers may enhance their business processes. Various types of auto dealer software are available. Customer relationship management (CRM) software is used to manage customers' contact details, account histories, and purchase histories. Dealers can keep track of their inventory with the use of vehicle tracking software, which will help them manage resources more wisely. Using automated quotation tools, dealers may quickly create estimates for clients wishing to buy or lease vehicles from them and estimate monthly payments depending on the client's credit score and other parameters. The rising number of franchises, dealerships, and automotive retailers will drive the auto dealer software market

More than 80% of all new vehicles will have networking features by 2021. Estimates state that percentage will soon hit 100%. This means that many vehicles may receive remote commands and software updates and that new vehicles can easily share data about the vehicle and its driver with the dealers. Every OEM's data center and dealer receive all connections from vehicles. Dealers are essential in enabling connected vehicles while OEMs control data and commands by their data policies and conditions of use and dealers should insist on OEM assistance for the development of linked services intended to improve dealer operations to enable them to attain their full potential utility.

The mishandling of qualified sales & security concerns leads to a restraining factor that is holding back the growth of the market. User-friendly software, mobile platforms rapid data proliferation and the implementation of dealer tech approach are revealing profitable opportunities for the market in the future

Although auto dealer software has historically become a standard part of auto dealership technology, whether the dealers are aware of it, its current position within the dealer tech ecosystem is changing, making it one of the most important strategic technology investments that they are currently making. Let's look at a few major developments affecting the retail automobile industry that highlight the significance of maximizing the customer experience and successfully utilizing data. The players will then examine the DMS and discuss how some companies see the DMS's historical function within the dealer tech ecosystem evolving. The path the industry is taking and its potential to develop into a healthier ecosystem for the benefit of all of its members end users, dealers, dealer tech providers, and OEMs seem to be my responsibility as a leader in the industry charged with guiding and defining the future of dealer technology.

Global Auto Dealer Software Market Segmentation Analysis

The Global Auto Dealer Software Market is segmented on the basis of Type, Application, And Geography.

Auto Dealer Software Market, By Type

CRM (For Lead And Opportunity Management Until Closing)
DMS (Dealership Management System Including F&I, Services, Parts, And Accessories)
ERP For The Auto Dealership/Distributor Market (Financials, Procurement, And Logistics)
HRMS (Human Resources) For The Auto Dealership/Distributor Market
E-Commerce
Electronic Signature
Business Intelligence And Reporting
Call Center

Based on type analysis, the market is divided into Dealership Management System, CRM, ERP, E-Commerce, Call Center, HRMS, Business Intelligence and Reporting, Electronic Signature. Dealership Management System accounted for the largest market share of 28.30% in 2021, with a market value of USD 1,463.50 Million and is projected to grow at the highest CAGR of 7.65% during the forecast period. CRM was the second-largest market in 2021, valued at USD 1,242.77 Million in 2021; it is projected to grow at a CAGR of 7.45%.

Auto Dealer Software Market, By Application

Web-based Software
Installed SoftwareAuto Dealer Software Market By Application
On the basis of application analysis, the market is divided into Web-based Software and Installed Software.
Cloud accounted for the largest market share of 61.17% in 2021, with a market value of USD 3,163.24 Million and is projected to grow at the highest CAGR of 7.52% during the forecast period. Web-based Software was the second-largest market in 2021, valued at USD 2,008.02 Million in 2021; it is projected to grow at a CAGR of 6.33%.

Auto Dealer Software Market, By Geography

North America
Europe
Asia Pacific
Rest of the world

Based on Regional Analysis, The Global Auto Dealer Software Market is classified into North America, Europe, Asia Pacific, and Rest of the world. North America has been widely accepted in the market for Auto Dealer Software systems. The robust automobile industry in the United States is one of the main markets to the Global Auto Dealer Software Market and is dominated by key global players. In addition, there is increasing integration of the analysis of the management of vehicles in the American automotive industry, which drives the growth of the Auto Dealer Software Market in the region. However, the Asia-Pacific will occupy for more market share in following years, especially in China, also fast-growing India and Southeast Asia regions.

Key Players

The auto dealer software is highly fragmented with the presence of a large number of players in the market. Some of the major companies include Cox Automotive, CDK US, Reynolds and Reynolds, Wipro, RouteOne, Internet Brands, WHI Solutions, Infomedia, Epicor, and Autologica S.A.
Porter's five forces Analysis
Porter's five forces framework provides a blueprint for understanding the behavior of competitors and a player's strategic positioning in the respective industry.
In the case of auto dealer software, the bargaining power of buyers is high, the bargaining power of suppliers is low, and the threat of substitutes is moderate to high as many independent alternative solution providers are available at a competitive cost. The degree of competition in the auto dealer software market is high due to the presence of large number of players. The competitive environment prevailing in the auto dealer software market can be analyzed through Porter's Five Forces analytical framework

Product Code: 69409

1. INTRODUCTION

1.1 MARKET DEFINITION
1.2 MARKET SEGMENTATION
1.3 RESEARCH TIMELINES
1.4 ASSUMPTIONS
1.5 LIMITATIONS

2 RESEARCH METHODOLOGY

2.1 DATA MINING
- 2.1.1 SECONDARY RESEARCH
- 2.1.2 PRIMARY RESEARCH
- 2.1.3 SUBJECT MATTER EXPERT ADVICE
- 2.1.4 QUALITY CHECK
- 2.1.5 FINAL REVIEW
2.2 DATA TRIANGULATION
2.3 BOTTOM-UP APPROACH
2.4 TOP-DOWN APPROACH
2.5 RESEARCH FLOW
2.6 DATA SOURCES

3 EXECUTIVE SUMMARY

3.1 AUTO DEALER SOFTWARE MARKET OVERVIEW
3.2 AUTO DEALER SOFTWARE ECOLOGY MAPPING
3.3 AUTO DEALER SOFTWARE ABSOLUTE MARKET OPPORTUNITY
3.4 AUTO DEALER SOFTWARE MARKET ATTRACTIVENESS
3.1 AUTO DEALER SOFTWARE MARKET GEOGRAPHICAL INSIGHTS
3.2 AUTO DEALER SOFTWARE MARKET, BY TYPE (USD MILLION)
3.3 AUTO DEALER SOFTWARE MARKET, BY APPLICATION (USD MILLION)
3.4 FUTURE MARKET OPPORTUNITIES
3.5 AUTO DEALER SOFTWARE MARKET SPLIT

4 MARKET OUTLOOK

4.1 AUTO DEALER SOFTWARE MARKET EVOLUTION
4.2 AUTO DEALER SOFTWARE MARKET OUTLOOK
4.3 MARKET DRIVERS
- 4.3.1 TECHNOLOGICAL ADVANCEMENTS WITH IMPROVED CRM & ERP APPROACHES ACCELERATING THE DEMAND FOR AUTO DEALER SOFTWARE
- 4.3.2 THE RISING NUMBER OF FRANCHISES, DEALERSHIPS, AND AUTOMOTIVE RETAILERS WILL DRIVE THE AUTO DEALER SOFTWARE MARKET
4.4 RESTRAINTS
- 4.4.1 THE MISHANDLING OF QUALIFIED SALES & SECURITY CONCERNS LEADS TO A RESTRAINING FACTOR THAT IS HOLDING BACK THE GROWTH OF THE MARKET
4.5 OPPORTUNITIES
- 4.5.1 USER-FRIENDLY SOFTWARE, MOBILE PLATFORMS RAPID DATA PROLIFERATION AND THE IMPLEMENTATION OF DEALER TECH APPROACH ARE REVEALING PROFITABLE OPPORTUNITIES FOR THE MARKET IN THE FUTURE
4.6 IMPACT OF COVID19 ON THE AUTO DEALER SOFTWARE MARKET
4.7 PORTER'S FIVE FORCES ANALYSIS
- 4.7.1 THREAT OF NEW ENTRANTS
- 4.7.2 THREAT OF SUBSTITUTES
- 4.7.3 BARGAINING POWER OF SUPPLIERS
- 4.7.4 BARGAINING POWER OF BUYERS
- 4.7.5 INTENSITY OF COMPETITIVE RIVALRY
4.8 MACROECONOMIC ANALYSIS
4.9 VALUE CHAIN ANALYSIS
4.10 PRICING ANALYSIS

5 AUTO DEALER SOFTWARE MARKET, BY TYPE

5.1 OVERVIEW
5.2 CRM (FOR LEAD AND OPPORTUNITY MANAGEMENT UNTIL CLOSING)
5.3 DMS (DEALERSHIP MANAGEMENT SYSTEM INCLUDING F&I, SERVICES, PARTS, AND ACCESSORIES)
5.4 ERP FOR THE AUTO DEALERSHIP/DISTRIBUTOR MARKET (FINANCIALS, PROCUREMENT, AND LOGISTICS)
5.5 HRMS (HUMAN RESOURCES) FOR THE AUTO DEALERSHIP/DISTRIBUTOR MARKET
5.6 E-COMMERCE
5.7 ELECTRONIC SIGNATURE
5.8 BUSINESS INTELLIGENCE AND REPORTING
5.9 CALL CENTER

6 AUTO DEALER SOFTWARE MARKET, BY APPLICATION

6.1 OVERVIEW
6.2 WEB-BASED SOFTWARE
6.3 INSTALLED SOFTWARE

7 MARKET, BY GEOGRAPHY

7.1 OVERVIEW
7.2 U.S.
7.3 PUERTO RICO
7.4 CANADA
7.5 AMERICA (INCLUDING CARIBBEAN, CENTRAL AMERICA AND LATIN AMERICA)

8 COMPETITIVE LANDSCAPE

8.1 OVERVIEW
8.2 COMPANY MARKET RANKING ANALYSIS
8.3 COMPANY REGIONAL FOOTPRINT
8.4 COMPANY INDUSTRY FOOTPRINT
8.5 ACE MATRIX
- 8.5.1 ACTIVE
- 8.5.2 CUTTING EDGE
- 8.5.3 EMERGING
- 8.5.4 INNOVATORS

9 COMPANY PROFILES

9.1 COX AUTOMOTIVE
- 9.1.1 COMPANY OVERVIEW
- 9.1.2 COMPANY INSIGHTS
- 9.1.3 PRODUCT BENCHMARKING
- 9.1.4 KEY DEVELOPMENTS
- 9.1.5 WINNING IMPERATIVES
- 9.1.6 CURRENT FOCUS & STRATEGIES
- 9.1.7 THREAT FROM COMPETITION
- 9.1.8 SWOT ANALYSIS
9.2 CDK US
- 9.2.1 COMPANY OVERVIEW
- 9.2.2 COMPANY INSIGHTS
- 9.2.3 PRODUCT BENCHMARKING
- 9.2.4 KEY DEVELOPMENTS
- 9.2.5 WINNING IMPERATIVES
- 9.2.6 CURRENT FOCUS & STRATEGIES
- 9.2.7 THREAT FROM COMPETITION
- 9.2.8 SWOT ANALYSIS
9.3 REYNOLDS AND REYNOLDS
- 9.3.1 COMPANY OVERVIEW
- 9.3.2 COMPANY INSIGHTS
- 9.3.3 PRODUCT BENCHMARKING
- 9.3.4 KEY DEVELOPMENTS
- 9.3.5 WINNING IMPERATIVES
- 9.3.6 CURRENT FOCUS & STRATEGIES
- 9.3.7 THREAT FROM COMPETITION
- 9.3.8 SWOT ANALYSIS
9.4 WIPRO
- 9.4.1 COMPANY OVERVIEW
- 9.4.2 COMPANY INSIGHTS
- 9.4.3 PRODUCT BENCHMARKING
- 9.4.4 KEY DEVELOPMENTS
- 9.4.5 SWOT ANALYSIS
9.5 ROUTEONE
- 9.5.1 COMPANY OVERVIEW
- 9.5.2 COMPANY INSIGHTS
- 9.5.3 PRODUCT BENCHMARKING
- 9.5.4 KEY DEVELOPMENTS
9.6 INTERNET BRANDS
- 9.6.1 COMPANY OVERVIEW
- 9.6.2 COMPANY INSIGHTS
- 9.6.3 PRODUCT BENCHMARKING
- 9.6.4 KEY DEVELOPMENTS
9.7 WHI SOLUTIONS
- 9.7.1 COMPANY OVERVIEW
- 9.7.2 COMPANY INSIGHTS
- 9.7.3 PRODUCT BENCHMARKING
- 9.7.4 KEY DEVELOPMENTS
9.8 INFOMEDIA
- 9.8.1 COMPANY OVERVIEW
- 9.8.2 COMPANY INSIGHTS
- 9.8.3 PRODUCT BENCHMARKING
- 9.8.4 KEY DEVELOPMENTS
9.9 EPICOR
- 9.9.1 COMPANY OVERVIEW
- 9.9.2 COMPANY INSIGHTS
- 9.9.3 PRODUCT BENCHMARKING
- 9.9.4 KEY DEVELOPMENTS
9.10 AUTOLOGICA S.A.
- 9.10.1 COMPANY OVERVIEW
- 9.10.2 COMPANY INSIGHTS
- 9.10.3 PRODUCT BENCHMARKING
- 9.10.4 KEY DEVELOPMENTS