PUBLISHER: Polaris Market Research | PRODUCT CODE: 1149986
PUBLISHER: Polaris Market Research | PRODUCT CODE: 1149986
The global queue management system market size is expected to reach USD 0.77 billion by 2030, according to a new study by Polaris Market Research. The report " Queue Management System Market Share, Size, Trends, Industry Analysis Report, By Type (Virtual Queuing, Linear Queuing); By Deployment (Cloud, On-premises), By Application; By Region; Segment Forecast, 2022 - 2030" gives a detailed insight into current market dynamics and provides analysis on future market growth.
Expanding adoption of these solutions among numerous organizations and the retail and consumer product industries, driving market growth. The forecast period will see their growth due to the increased need to provide better customer experiences. The desire for QMS solutions to manage big customer lineups and decrease waiting times for a better customer experience is another element driving the expansion of the industry.
Additionally, it is anticipated that there will be a rise in demand for queue management systems (QMS) products and services. This is driven by increased demand for improved customer experiences and the development of individualized relationships with potential customers. The key business and operational priorities anticipated to propel the market adoption include lower operating costs, improved customer experiences, fraud detection and prevention, improved authentication processes and operations, and enhanced real-time decision-making.
They are used to manage queues. In queueing areas, people form lines in various situations and locations. In this, tools and subsystems are combined to control and reduce customer flow, reduce waiting times, and enhance customer experience. This manages client traffic in retail stores, railway stations, airports, bus stops, and walk-in services. Using an interactive display on a retail screen, the system provides a platform to manage customer interactions.
Queue Management System Market Report Highlights
Virtual Queuing segment is anticipated to grow at a significant CAGR over the forecast period because the customer does not have to wait in a queue to access the service.
Customer Service accounted for a significant share revenue share. A significant factor driving the demand is that customer feel valued as well as their time, and customer satisfaction defines the growth of the organisation or company.
Cloud-based service segment is anticipated to grow at a lucrative CAGR over the forecast period. In recent years, customer and employee expectations of quick and efficient service, products, and investments in digital solutions have resulted in customer-employee expectations.
North America is expected to grow at a lucrative CAGR over the forecast period. As a result of enhanced processes, continuous data availability, and cloud computing, the QMS market has grown substantially in the region.
The global market includes. Q-nomy Inc., Qmatic Inc., ATT Systems Group, Qudini Inc., QLess Inc., Wavetec Pvt. Ltd., Lavi Industries, Core Mobile, AKIS Technologies, Udentify Inc., AwebStar Technologies Pvt. Ltd., Skiplino Inc., OnlineToken Inc., and others.
Polaris Market Research has segmented the queue management system market report based on type, application, deployment and region:
Queue Management System, Type Outlook (Revenue - USD Billion, 2018 - 2030)
Virtual Queuing
Linear Queuing
Queue Management System, Application Outlook (Revenue - USD Billion, 2018 - 2030)
Reporting and Analytics
Appointment Management
Customer Service
Query Handling
In-Store Management
Workforce Optimisation
Real-Time Monitoring
Digital Signage
Customer Engagement
Queue Management System, Deployment Outlook (Revenue - USD Billion, 2018 - 2030)
Cloud-Based
On-premise
Queue Management System, Regional Outlook (Revenue - USD Billion, 2018 - 2030)
North America
U.S
Canada
Europe
Germany
UK
France
Italy
Spain
Russia
Netherlands
Asia Pacific
China
India
Japan
South Korea
Indonesia
Malaysia
Latin America
Argentina
Brazil
Mexico
Middle East & Africa
UAE
Saudi Arabia
Israel
South Africa
Figure 1. Global Queue Management System Market, 2018 - 2030 (USD Billion)
Figure 2. Integrated Ecosystem
Figure 3. Research Methodology: Top-Down & Bottom-Up Approach
Figure 4. Market by Geography
Figure 5. Porter's Five Forces
Figure 6. Market by Application
Figure 7. Global Queue Management System Market, by Application, 2021 & 2030 (USD Billion)
Figure 8. Market by Type
Figure 9. Global Queue Management System Market, by Type, 2021 & 2030 (USD Billion)
Figure 10. Market by Deployment
Figure 11. Global Queue Management System Market, by Deployment, 2021 & 2030 (USD Billion)
Figure 12. Queue Management System Market Assessment, By Geography, 2018 - 2030 (USD Billion)
Figure 13. Strategic Analysis - Queue Management System Market